Vertriebs-Kurse können Ihnen helfen zu lernen, wie Kundengespräche geführt, Angebote entwickelt und Beziehungen aufgebaut werden. Sie können Fähigkeiten in Kommunikation, Bedarfsermittlung, Verhandlung und Pipeline-Management aufbauen. Viele Kurse stellen Beispiele und Werkzeuge aus der Praxis vor.

University of Arizona
Kompetenzen, die Sie erwerben: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Anfänger · Kurs · 1–4 Wochen

Kompetenzen, die Sie erwerben: Financial Statement Analysis, Financial Statements, Financial Analysis, Balance Sheet, Income Statement, Market Data, Benchmarking, Business Valuation, Financial Data, Competitive Analysis, Analysis, Finance, Corporate Finance, Financial Trading, Case Studies, Investment Banking, Financial Services, Banking, Banking Services, Research
Gemischt · Kurs · 1–4 Wochen

Kompetenzen, die Sie erwerben: Banking Services, Lending and Underwriting, Commercial Banking, General Lending, Bank Regulations, Deposit Accounts, Banking, Loans, Consumer Lending, Retail Banking, Investments, Loan Origination, Payment Systems, Financial Inclusion, Financial Market, Customer Relationship Management, Investment Management, Wealth Management, Credit Risk, Tax Management
Anfänger · Spezialisierung · 3–6 Monate

John Wiley & Sons
Kompetenzen, die Sie erwerben: Investment Banking, Mergers & Acquisitions, Private Equity, Financial Modeling, Bidding, Transaction Processing, Capital Markets, Business Valuation, Financial Statement Analysis, Loans, Case Studies, Financial Analysis, Closing (Sales), Investments, Finance, Business Modeling, Financial Management, Balance Sheet, Return On Investment, Cash Flows
Mittel · Kurs · 1–4 Wochen

Kompetenzen, die Sie erwerben: Real Estate, Financial Statement Analysis, Financial Modeling, Property and Real Estate, Financial Analysis, Financial Statements, Commercial Real Estate, Revenue Recognition, Risk Analysis, Investment Banking, Private Equity, Construction, Investments, Finance, Market Dynamics, Analysis, Estimation, Benchmarking, Case Studies, Banking
Gemischt · Kurs · 1–3 Monate

Kompetenzen, die Sie erwerben: AI Product Strategy, Generative AI, Responsible AI, Decision Intelligence, Strategic Thinking, Business Strategy, Key Performance Indicators (KPIs), Technology Strategies, Performance Measurement, Business Metrics, Environmental Social And Corporate Governance (ESG), Business Priorities, Digital Transformation, Verbal Strategic Communication, Technical Communication, Competitive Intelligence, Corporate Sustainability, Strategic Prioritization, Competitive Analysis, Benchmarking
Mittel · Kurs · 1–3 Monate

Pearson
Kompetenzen, die Sie erwerben: Market Research, Customer Relationship Management, Market Analysis, Market Intelligence, Marketing, Customer Insights, Marketing Analytics, Business Research, Customer Analysis, Market Data, Target Market, Marketing Strategies, Data-Driven Marketing, Market Opportunities, Strategic Marketing, Customer Data Management, Branding, Analysis, Target Audience, Data Literacy
Anfänger · Kurs · 1–4 Wochen

Technical University of Munich (TUM)
Kompetenzen, die Sie erwerben: Schätzung der Kosten, Bruttogewinn, Buchhaltung, Ressourcen-Zuweisung, Gewinn- und Verlustrechnung, Strategische Entscheidungsfindung, Kosten-Nutzen-Analyse, Betriebskosten, Finanzielle Berichterstattung, Kostenmanagement, Unternehmensrechnung, Kostenrechnung, Management von Gewinn und Verlust (P&L), Buchhaltungssysteme, Abschreibung, Produktionsprozess, Produkt-Sortiment, Vorratsbuchhaltung, Kostenkontrolle
Anfänger · Spezialisierung · 1–3 Monate

Kompetenzen, die Sie erwerben: Kommunikation, Begrüßung der Kunden, Kundenbetreuung, Cross Selling, Lösung von Kundenbeschwerden, Produktwissen, Teamorientiert, Konfliktmanagement, Aktives Zuhören, Zeitmanagement, Kassenführung, Transaktionsverarbeitung, Upselling, Verkaufstechniken, Betrieb von Einzelhandelsgeschäften, Einfühlungsvermögen, Deeskalationstechniken, Einzelhandelsverkäufe, Call Center Erfahrung
Anfänger · Berufsbezogenes Zertifikat · 3–6 Monate

Microsoft
Kompetenzen, die Sie erwerben: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Problem Management, Service Design, Quality Improvement, Problem Solving, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement
Anfänger · Kurs · 1–3 Monate

Microsoft
Kompetenzen, die Sie erwerben: Customer Insights, Customer Analysis, Customer Data Management, Data-Driven Marketing, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Analytics, Customer Engagement, Target Audience, Customer experience improvement, Personalized Campaigns, Data Integration, Email Marketing, Web Analytics, Driving engagement, Data Governance, Digital Analysis, Performance Measurement, Data Storytelling, Data Modeling
Anfänger · Kurs · 1–3 Monate

Microsoft
Kompetenzen, die Sie erwerben: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Anfänger · Berufsbezogenes Zertifikat · 3–6 Monate