This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.

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(116 Bewertungen)
Empfohlene Erfahrung
Was Sie lernen werden
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Kompetenzen, die Sie erwerben
- Kategorie: Stakeholder Engagement
- Kategorie: Process Improvement
- Kategorie: Business Process Management
- Kategorie: Business Workflow Analysis
- Kategorie: Workflow Management
- Kategorie: Business Analysis
- Kategorie: Service Design
- Kategorie: Business Management
- Kategorie: Process Management
- Kategorie: Diagram Design
- Kategorie: Data Flow Diagrams (DFDs)
- Kategorie: Stakeholder Communications
- Kategorie: Business Systems Analysis
- Kategorie: Project Scoping
- Kategorie: System Design and Implementation
Wichtige Details

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In diesem Kurs gibt es 1 Modul
Learn how to capture business processes through the use of specialist diagrams. Convert the insights about business operations collected from stakeholder interviews and document analysis into concise and unambiguous models. Understand the benefits and limitations of different notations to select the one that will work best in your situation.
Das ist alles enthalten
31 Videos4 Lektüren4 Aufgaben
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Bewertungen von Lernenden
116 Bewertungen
- 5 stars
76,92 %
- 4 stars
16,23 %
- 3 stars
5,98 %
- 2 stars
0,85 %
- 1 star
0 %
Zeigt 3 von 116 an
Geprüft am 28. Dez. 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
Geprüft am 9. März 2025
I learned much about process modelling from this course. Thank you so much
Geprüft am 13. Okt. 2025
One of the most straight and to-the-point courses I've done on Coursera. Easy to follow, understand, and utilize.
Häufig gestellte Fragen
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
Weitere Fragen
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¹ Einige Aufgaben in diesem Kurs werden mit AI bewertet. Für diese Aufgaben werden Ihre Daten in Übereinstimmung mit Datenschutzhinweis von Courseraverwendet.







