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In diesem Kurs gibt es 5 Module
By the end of this course, learners will be able to define retail management concepts, analyze retail marketing strategies, evaluate customer insights, apply store location analysis, design organizational structures, and formulate integrated retail strategies. The course provides a step-by-step exploration of the retail world, starting with history and foundations, moving into strategic planning, customer targeting, business operations, and concluding with pricing, promotions, and retail strategy integration.
Learners will benefit from practical insights into customer intelligence acquisition, merchandise management, and financial planning, equipping them with tools to handle real-world retail challenges. Each module blends theory with application, ensuring participants can immediately apply concepts to enhance retail performance.
What makes this course unique is its comprehensive approach, covering not just retail basics but also advanced areas like Situational Ethos Analysis, retail catchment areas, merchandise execution, and strategy management. It bridges foundational knowledge with strategic insights, making it valuable for students, professionals, and entrepreneurs aiming to excel in retail management.
This module introduces the foundations of retail management, covering its definition, history, and evolution. Learners explore the retail marketing mix and the importance of complements in shaping customer value. The module sets the stage for understanding Strategic Retail Management (SRM) and its role in aligning retail operations with long-term goals.
Das ist alles enthalten
11 Videos4 Aufgaben
Infos zu Modulinhalt anzeigen
11 Videos•Insgesamt 73 Minuten
Course Introduction•4 Minuten
Definition•6 Minuten
History•5 Minuten
History Continue•8 Minuten
More on History•9 Minuten
Retail Marketing Mix•9 Minuten
Complements•4 Minuten
Strategic Retail Management Complements•2 Minuten
Intro to Strategic Retail Management•10 Minuten
Intro to Strategic Retail Management Continue•9 Minuten
SRM Precipitating•8 Minuten
4 Aufgaben•Insgesamt 60 Minuten
Graded-Foundations of Retail Management•30 Minuten
Introduction and Origins of Retail•10 Minuten
Evolution and Marketing Basics•10 Minuten
Strategic Retail Management Overview•10 Minuten
Strategic Retail Planning and Relationships
Modul 2•3 Stunden abzuschließen
Moduldetails
This module focuses on building strong retailer-customer relationships and effective strategic planning. It highlights Situational Ethos Analysis (SEA) and the classification of retail entities, emphasizing both store-based and non-store retail formats. Learners also explore customer targeting and intelligence acquisition as key drivers of strategy.
Das ist alles enthalten
11 Videos4 Aufgaben
Infos zu Modulinhalt anzeigen
11 Videos•Insgesamt 93 Minuten
Nurturing Relationships•9 Minuten
Nurturing Relationships Continue•5 Minuten
SRM Strategic Planning•12 Minuten
SRM Strategic Planning Continue•11 Minuten
Situational Ethos Analysis Complements•2 Minuten
SEA Retail Entities-Ownership Based•14 Minuten
SEA Retail Entities-Store Based•8 Minuten
SEA Retail Entities-Store Based Continue•10 Minuten
SEA Online and Non-Store•11 Minuten
SEA Online and Non-Store Continue•11 Minuten
Customer Targetting and Intelligence Acquisition Complements•1 Minute
4 Aufgaben•Insgesamt 60 Minuten
Strategic Retail Planning and Relationships•30 Minuten
Building and Sustaining Retail Relationships•10 Minuten
Retail Situational Analysis•10 Minuten
Rise of Online and Non-Store Retailing•10 Minuten
Customer Targeting and Store Location
Modul 3•3 Stunden abzuschließen
Moduldetails
This module emphasizes customer classification, intelligence acquisition, and inference of customer behavior. Learners will also explore retail catchment areas, site selection, and the role of complements in determining store location. The module strengthens skills in applying analytical tools for customer and location-based decisions.
Das ist alles enthalten
11 Videos4 Aufgaben
Infos zu Modulinhalt anzeigen
11 Videos•Insgesamt 93 Minuten
CTIA Classification•9 Minuten
CTIA Inference of Customer Matrix•11 Minuten
CTIA Intelligence Acquisition•12 Minuten
CTIA Inference•9 Minuten
Store Location Selection Complements•1 Minute
SLS Retail Catchment Area Analysis•13 Minuten
SLS Retail Catchment Area Analysis Continue•6 Minuten
SLS Site Selection•13 Minuten
SLS Site Selection Continue•11 Minuten
Retail Business Management Complements•1 Minute
RBM-ORG•8 Minuten
4 Aufgaben•Insgesamt 60 Minuten
Graded-Customer Targeting and Store Location•30 Minuten
Customer Insights and Classification•10 Minuten
Store Location Planning•10 Minuten
Advanced Site Selection•10 Minuten
Retail Business and Merchandise Management
Modul 4•3 Stunden abzuschließen
Moduldetails
This module introduces the principles of retail business management with a focus on organizational structures, financial operations, and efficiency in daily activities. Learners explore merchandise planning, execution, and financial management strategies that ensure profitability and customer satisfaction.
MMPE Executing Merchandize Plans Part 2•12 Minuten
MMPE Financial Merchandise Management•11 Minuten
4 Aufgaben•Insgesamt 60 Minuten
Graded-Retail Business and Merchandise Management•30 Minuten
Organizational and Capital Management•10 Minuten
Operational Management in Retail•10 Minuten
Merchandise Execution•10 Minuten
Pricing, Promotion, and Retail Strategy
Modul 5•3 Stunden abzuschließen
Moduldetails
This module covers pricing strategies, customer communication, and promotional mix integration. Learners will understand how to build and maintain a strong retail image, integrate complements into strategies, and apply management and control mechanisms to ensure long-term retail success.
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