Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Arizona State University
Compétences que vous acquerrez: Sales Presentation, Sales Presentations, Purchasing, Meeting Facilitation, Business Writing, Selling Techniques, Strategic Sourcing, Product Marketing, Active Listening, Business Correspondence, General Sales Practices, Marketing Materials, English Language, Business Communication, Marketing, Employee Coaching, Peer Review, Presentations, Executive Presence, Management Reporting
Intermédiaire · Spécialisation · 3 à 6 mois
Liberty Mutual Insurance
Compétences que vous acquerrez: Closing (Sales), Overcoming Objections, Sales Prospecting, Prospecting and Qualification, Insurance Sales, Customer Relationship Building, Customer Retention, Sales Presentation, Consultative Selling, Selling Techniques, Lead Generation, Sales Presentations, Sales Development, Sales, Customer Analysis, Relationship Management, Relationship Building, Upselling, Needs Assessment, New Business Development
Débutant · Cours · 1 à 4 semaines

Corporate Finance Institute
Compétences que vous acquerrez: Capital Markets, Financial Market, Financial Sales, Investment Banking, Securities Trading, Financial Trading, Finance, Sales, Investment Management, Asset Management
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Professionnalisme, Concision, Réceptivité culturelle, Correspondance commerciale, Établissement de rapports, L'écoute active, Rédaction, Communication, Compétences en matière de communication verbale, Empathie, Développement professionnel, Compétence interculturelle, Expression orale, Compétences sociales, Diversité culturelle, Proactivité, Développement des ventes, Rédaction d'affaires, Retour d'information constructif, Rédaction commerciale, Le tact
Débutant · Cours · 1 à 3 mois

IESE Business School
Compétences que vous acquerrez: Persuasive Communication, Public Speaking, Storytelling, Verbal Communication Skills, Influencing, Communication, Oral Expression, Leadership, Sales Presentations, Motivational Skills, Sales Presentation, Business Communication, Professional Development, Motion Arguments, Presentations, Deductive Reasoning, Trustworthiness, Drive Engagement, Driving engagement, Emotional Intelligence
Débutant · Cours · 1 à 3 mois

Kennesaw State University
Compétences que vous acquerrez: Overcoming Objections, Closing (Sales), Selling Techniques, Consultative Selling, Sales Presentation, Sales, General Sales Practices, Sales Process, Sales Presentations, Sales Strategy, Solution Selling, Sales Prospecting, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Customer Retention, Negotiation, Return On Investment
Débutant · Cours · 1 à 3 mois

LearnKartS
Compétences que vous acquerrez: Salesforce Development, User Provisioning, Identity and Access Management, Application Deployment, Security Management, Customer Relationship Management (CRM) Software, Data Management, Workflow Management, Account Management, Internal Communications, Training and Development, Customer Service, Role-Based Access Control (RBAC), Security Controls
Débutant · Spécialisation · 1 à 3 mois

LearnKartS
Compétences que vous acquerrez: Google Gemini, Marketing Automation, ChatGPT, Marketing, Generative AI, Content Marketing, Business Marketing, Content Creation, Digital Content, Prompt Engineering, Branding, Social Media, Google Ads, Search Engine Optimization, Digital Assets, Facebook, Digital Advertising, Sales Pipelines, Productivity, Web Development
Débutant · Spécialisation · 3 à 6 mois

Arizona State University
Compétences que vous acquerrez: Oral Expression, Sales Presentations, Marketing Design, Brainstorming, Presentations, Communication, English Language, Marketing Materials, Advertising, Business Correspondence, Public Speaking, Persuasive Communication, Business Writing, Marketing Communications, Employee Surveys, Business Communication, Data Visualization, Communication Strategies, Selling Techniques, Marketing
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Études de cas, Stratégie d'expérience client (CX), Service clientèle, Amélioration des produits, Collecte des données, Communication, Transformation de la culture, Amélioration des services, Engagement des clients, Connaissance du client, Enquêtes, Analyse de la clientèle, Commentaires des utilisateurs, Collecte de données, Processus d'amélioration continue, Amélioration de l'expérience client
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Customer Relationship Management, Email Automation, Business Reporting, Management Reporting, Marketing Automation, Email Marketing, Sales Development, Customer Service, Sales Support
Débutant · Projet Guidé · Moins de 2 heures

Salesforce
Compétences que vous acquerrez: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Sales Enablement, Service Management, Order Management, Prospecting and Qualification, Product Knowledge, Sales
Débutant · Certificat Professionnel · 3 à 6 mois