Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Alex Genadinik
Compétences que vous acquerrez: Podcasting, Earned Media, Blogs, Search Engine Optimization, Brand Awareness, Web Presence, Product Promotion, Media Relations, Public Relations, Brand Management, Promotional Strategies, Lead Generation
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Marketo, Marketing Automation, Email Automation, Email Marketing, Conversion Funnel Analysis, Marketing Operations, Campaign Management, Style Guides, HubSpot CRM, Performance Analysis, Marketing Analytics, Brand Marketing, Compliance Auditing, Marketing Strategies, Performance Measurement, Brand Management, Customer Relationship Management, Benchmarking, Analytics, Data Import/Export
Débutant · Cours · 1 à 3 mois

Rutgers the State University of New Jersey
Compétences que vous acquerrez: Strategic Sourcing, Supply Chain, Supply Chain Management, Supply Chain Planning, Demand Planning, Sales Presentations, Procurement, Supplier Relationship Management, Operational Efficiency, Customer Demand Planning, Transportation, Supply Chain, and Logistics, Operations Management, Supplier Management, Purchasing, Logistics Management, Logistics, Production Planning, Presentations, Inventory and Warehousing, Process Analysis
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Driving engagement, Digital Analysis, Customer Support, Digital Marketing, Document Management, User Feedback, Trend Analysis, Drive Engagement, Data Analysis, Analytical Skills
Débutant · Cours · 1 à 4 semaines

Logical Operations
Compétences que vous acquerrez: IA responsable, Candidature au LLM, Marketing, Intelligence artificielle, Ingénierie rapide, Modélisation des grandes langues, Communication d'entreprise, Une créativité alimentée par l'IA, Communication, IA générative, Ingénierie de requête, L'IA responsable, Éthique des données, Optimisation du contenu, Service clientèle
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Email Automation, Email Marketing, Marketing Automation, Automation, Digital Marketing Tools, Registration, Marketing, E-Commerce, Social Media, Business
Débutant · Projet Guidé · Moins de 2 heures

Amazon Web Services
Compétences que vous acquerrez: Customer experience improvement, Salesforce, Operational Efficiency, Cloud-Based Integration, Technology Solutions, Operational Excellence, Business Solutions, Systems Integration, Amazon Web Services, Business Technologies, Customer Engagement, Customer Service, Cost Benefit Analysis
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Marketing Materials, Marketing Design, Marketing Collateral, Data Visualization, Content Creation, Graphic Design, Shared Media, Content Marketing, Social Media, Digital Marketing
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Client Services, Presentations, Process Design, Sales Presentations, Brand Strategy, Branding, Workflow Management, Graphic Design, Creative Design, Style Guides, Relationship Management, Process Management, Ideation, Typography, Business Research, Project Documentation
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Financial Statement Analysis, Working Capital, Financial Statements, Financial Analysis, Credit Risk, Lending and Underwriting, Financial Acumen, Commercial Lending, Financial Data, Corporate Finance, Accounts Payable and Receivable, Balance Sheet, Accounts Receivable, Cash Flows, Risk Analysis, Business Metrics, Competitive Analysis, Finance
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Income Statement, Pharmaceuticals, Financial Reporting, Financial Analysis, Financial Forecasting, Finance, Case Studies, Financial Modeling, Revenue Forecasting, Pharmaceutical Sales, Operational Analysis, Corporate Finance, Business Valuation, Cost Estimation, Cash Flow Forecasting, Performance Analysis, Investment Banking, Equities
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Accounts Payable and Receivable, Payroll Processing, Accounts Payable, Cash Management, Reconciliation, Payroll, Accounts Receivable, Payroll Administration, Cash Handling, Cash Flows, Accounting Software, Accounting, QuickBooks (Accounting Software), Accounting Records, General Accounting, Interviewing Skills, Professional Networking, Portfolio Management, Microsoft Excel, Record Keeping
Débutant · Cours · 1 à 4 semaines