Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

PracticalGrowth
Compétences que vous acquerrez: Employee Onboarding, Recruitment, Talent Pipelining, Full Cycle Recruitment, Recruitment Strategies, New Hire Orientations, Closing (Sales), Talent Sourcing, Talent Management, Talent Recruitment, Capacity Planning, Human Resources Management and Planning, Diversity Awareness, Drive Engagement, Talent Acquisition, Strategic Sourcing, Negotiation, Decision Making, Data-Driven Decision-Making, Stakeholder Management
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Driving engagement, Digital Analysis, Customer Support, Digital Marketing, Document Management, User Feedback, Trend Analysis, Drive Engagement, Data Analysis, Analytical Skills
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Content Scheduling, Social Media Marketing, Social Media Analytics, Content Performance Analysis, Social Media Management, Social Media Campaigns, Social Media Content, Digital Media Strategy, Social Media Strategy, Customer Engagement, Digital Marketing, Content Optimization, Performance Analysis, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Relationship Management, Web Analytics, Marketing Communications, Analytics, Market Data
Débutant · Cours · 1 à 3 mois

Chris Croft Training
Compétences que vous acquerrez: Fidélité à la marque, Psychologie du marketing, Coût de fonctionnement, Leadership et gestion, Négociation des prix, Marge brute, Négociation, Stratégies de croissance, Comptabilité analytique, Fidélisation de la clientèle, Doublure du produit, Finances, Gestion des profits et des pertes (P&L), L'esprit d'entreprise, Stratégie de vente, Comptabilité des petites entreprises, Comportement du consommateur, Vente incitative, Stratégie produit, Gestion des recettes
Mixte · Cours · 1 à 3 mois
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Digital Media Strategy, Customer Relationship Management (CRM) Software, Customer Relationship Management, Digital Marketing Campaigns, Digital Marketing, Online Advertising, Email Marketing, Campaign Planning, Marketing Strategies, Marketing Planning, Social Media, Social Media Strategy, Social Media Campaigns, Keyword Research, Digital Brand Strategy, Social Media Marketing, Social Media Management, Marketing Channel, Strategic Marketing, Marketing
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Email Automation, Email Marketing, Marketing Automation, Automation, Digital Marketing Tools, Registration, Marketing, E-Commerce, Social Media, Business
Débutant · Projet Guidé · Moins de 2 heures

Logical Operations
Compétences que vous acquerrez: IA responsable, Candidature au LLM, Marketing, Intelligence artificielle, Ingénierie rapide, Modélisation des grandes langues, Communication d'entreprise, Une créativité alimentée par l'IA, Communication, IA générative, Ingénierie de requête, L'IA responsable, Éthique des données, Optimisation du contenu, Service clientèle
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Financial Analysis, Income Statement, Business Valuation, Balance Sheet, Profit and Loss (P&L) Management, Financial Modeling, Financial Data, Working Capital, Equities, Operational Efficiency, Cash Flows, Corporate Finance, Investment Banking, Finance, Tax, Investments, Benchmarking
Mixte · Cours · 1 à 4 semaines
Google Cloud
Compétences que vous acquerrez: Presentations, Google Workspace, Collaborative Software, Sales Presentations, Productivity Software, Version Control, Data Sharing, Shared Media, Business, Business Communication, Multimedia, Organizational Skills, Document Management, Data Visualization, Change Control
Débutant · Cours · 1 à 3 mois

Erasmus University Rotterdam
Compétences que vous acquerrez: Legal Research, Legal Technology, Law, Regulation, and Compliance, Court Systems, Political Sciences, Market Dynamics, Administration, Governance, Regulation and Legal Compliance, Public Administration, Automation, Governance Risk Management and Compliance, E-Commerce, General Data Protection Regulation (GDPR), Digital Transformation, Litigation and Civil Justice, Data Ethics, Emerging Technologies, Data Governance, Economics, Policy, and Social Studies
Débutant · Cours · 1 à 3 mois
Compétences que vous acquerrez: Agentic systems, Generative AI Agents, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Risk Management, Business Process Automation, Generative AI, Business Strategy, Automation, Data Strategy, Process Improvement, Large Language Modeling, Process Improvement and Optimization, Data Ethics, Process Optimization, Operational Efficiency, Customer Service, User Experience, Marketing
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Meeting Facilitation, Conflict Management, Sprint Retrospectives, Collaboration, Discussion Facilitation, Teamwork, Drive Engagement, Culture Transformation, Design Thinking, Continuous Improvement Process, Organizational Effectiveness, Stakeholder Analysis, Taking Meeting Minutes, Organizational Development, Stakeholder Management, Sales Presentation, Communication Planning, Leadership Development, Goal Setting, Communication Strategies
Intermédiaire · Cours · 1 à 3 mois