Les cours en business peuvent vous aider à explorer les principes de stratégie, d'organisation, d'analyse et de communication dans différents contextes professionnels. Vous pouvez développer des compétences en résolution de problèmes, en coordination et en prise de décision. De nombreux cours utilisent des exemples et outils appliqués au monde de l'entreprise.

Compétences que vous acquerrez: Social Media Campaigns, Advertising Campaigns, Social Media, Storytelling, Marketing Materials, Advertising, Social Media Marketing, Content Creation, Marketing Design, Graphic Design, User Accounts
Débutant · Projet Guidé · Moins de 2 heures

Coursera
Compétences que vous acquerrez: Capital Budgeting, Business Valuation, Financial Analysis, Financial Modeling, Return On Investment, Financial Market, Finance, Investment Banking, Corporate Finance, Risk Management
Intermédiaire · Projet Guidé · Moins de 2 heures

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations
Débutant · Cours · 1 à 4 semaines

Arizona State University
Compétences que vous acquerrez: Curiosity, Design Thinking, Innovation, Customer Analysis, Creative Thinking, Target Audience, Customer Insights, Market Research, Entrepreneurship, Problem Solving, Communication
Débutant · Cours · 1 à 3 mois

Universidades Anáhuac
Compétences que vous acquerrez: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
Débutant · Cours · 1 à 3 mois
Compétences que vous acquerrez: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Value Propositions, Customer Analysis, Product Management, Product Strategy, Customer Insights, New Product Development, Product Development, Entrepreneurship, Competitive Analysis, Market Opportunities, Innovation, Leadership
Intermédiaire · Projet Guidé · Moins de 2 heures

University of Maryland, College Park
Compétences que vous acquerrez: Agile Project Management, Scrum (Software Development), Sprint Planning, Scaled Agile Framework, Sprint Retrospectives, Agile Software Development, Agile Methodology, Team Management, Project Management Institute (PMI) Methodology, Team Performance Management, Agile Product Development, Backlogs, Kanban Principles, Project Management, Planning, User Story, Lean Methodologies, Continuous Delivery, Risk Management Framework, Product Management
Débutant · Cours · 1 à 3 mois

Alfaisal University | KLD
Compétences que vous acquerrez: Economics, Resource Allocation, Decision Making, Socioeconomics, Investments, Business Economics, Consumer Behaviour, Supply And Demand
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Target Audience, Paid media, Advertising Campaigns, Advertising, Social Media Campaigns, Social Media, Social Media Marketing, Digital Advertising, Campaign Management, Instagram, User Accounts, Budget Management
Débutant · Projet Guidé · Moins de 2 heures

LearnKartS
Compétences que vous acquerrez: Program Management, Earned Value Management, Project Closure, Risk Analysis, Risk Management, Procurement, Project Management, Project Controls, Change Requests, Quality Control, Business Process, Contract Management, Financial Management, Communication Strategies, Quality Management, Scheduling, Resource Management, Stakeholder Communications, Cost Estimation
Intermédiaire · Cours · 1 à 4 semaines

Università di Napoli Federico II
Compétences que vous acquerrez: Derivatives, Financial Market, Securities (Finance), Financial Trading, Finance, Actuarial Science, Investments, Futures Exchange, Equities, Risk Modeling, Financial Modeling, Numerical Analysis, Mathematical Modeling, Simulation and Simulation Software, Probability
Intermédiaire · Cours · 1 à 3 mois