Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Personalized Campaigns, Selling Techniques, Empathy & Emotional Intelligence
Intermédiaire · Cours · 1 à 3 mois

University of California, Santa Barbara
Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Revenue Recognition, Generally Accepted Accounting Principles (GAAP), Financial Analysis, Accrual Accounting, Balance Sheet, Income Statement, Financial Reporting, Financial Accounting, Accounting, Depreciation, Fixed Asset, General Accounting, Expense Management, Operating Expense, Business Valuation, Asset Management
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Variance Analysis, Production Planning, Management Accounting, Inventory Control, Inventory Management, Financial Statement Analysis, Cost Accounting, Cost Control, Profit and Loss (P&L) Management, Inventory Management System, Income Statement, Production Process, Production Management, Financial Statements, Operating Cost, Cost Benefit Analysis, Cost Management, Gross Profit, Corporate Finance, Finance
Débutant · Spécialisation · 3 à 6 mois

Coursera
Compétences que vous acquerrez: Excel Formulas, Consolidation, Microsoft Excel, Model Optimization, Spreadsheet Software, Performance Tuning, Process Optimization, Performance Improvement, Financial Modeling, Performance Analysis
Avancées · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Gestion du flux de travail, Surveillance du système, Niveau de service, Analyse de dépendance, Flux d'air Apache, Évolutivité, Pipelines de données, Accord de niveau de service
Débutant · Cours · 1 à 4 semaines

Dubai College of Tourism
Compétences que vous acquerrez: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Customer Engagement, Hospitality, Relationship Management, Customer Complaint Resolution, Hospitality Management, Personalized Service, Hospitality Services, AI Personalization, Customer Service, Customer experience improvement, Drive Engagement, Driving engagement, Sustainability Standards, Experience Design
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Month End Closing, General Ledger, Financial Statements, General Accounting, Business Metrics, Bookkeeping, Accounting Software, Accounting, Financial Statement Analysis, Ledgers (Accounting), Financial Analysis, Financial Accounting, QuickBooks (Accounting Software), Excel Formulas, Financial Reporting, Income Statement, Variance Analysis, Accounting Records, Financial Forecasting, Financial Management
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Professional Development, Customer Relationship Management, Interpersonal Communications, Customer Support, Service Recovery, Business Communication, Communication Strategies, Strategic Communication, Emotional Intelligence, Communication Planning, Compassion, Solution Delivery
Intermédiaire · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Marketing Effectiveness, Data-Driven Marketing, Digital Marketing Campaigns, Marketing Analytics, Marketing Channel, Campaign Management, Digital Marketing, Campaign Planning, Marketing Budgets, Performance Measurement, Digital Marketing Tools, Marketing, Brand Awareness, digital literacy, Communication Systems, Devops Tools, Communication
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: QuickBooks (Accounting Software), Record Keeping, Accounting Records, Ledgers (Accounting), Bookkeeping, Reconciliation, Accounting and Finance Software, Small Business Accounting, Standard Accounting Practices, Accounting Software, Cash Handling, Accounting, Financial Reporting, Cash Control, Expense Management, Data Maintenance, Account Management, Business Process Automation, Payroll Processing, Specialized Sales
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Lending and Underwriting, Real Estate, Property and Real Estate, Commercial Lending, Financial Statement Analysis, Financial Statements, Project Finance, Income Statement, Credit Risk, Financial Modeling, Commercial Real Estate, Financial Analysis, Real Estate Sales, Cash Flow Forecasting, Profit and Loss (P&L) Management, Loans, Lease Contracts, Cash Flows, Risk Analysis, Cost Estimation
Mixte · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: B2B Sales, Enterprise Sales, Stakeholder Analysis, Stakeholder Communications, Stakeholder Engagement, Stakeholder Management, Specialized Sales, Risk Analysis, Risk Mitigation, Strategic Prioritization, Negotiation, Decision Making, Data Processing
Intermédiaire · Cours · 1 à 4 semaines