Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Production Planning, Financial Statement Analysis, Cost Accounting, Profit and Loss (P&L) Management, Income Statement, Cost Control, Production Process, Production Management, Cost Benefit Analysis, Financial Statements, Operating Cost, Manufacturing Operations, Management Accounting, Product Assortment, Revenue Management, Operational Analysis, Financial Analysis, Cost Management, Price Negotiation, Product Strategy
Mixte · Cours · 1 à 3 mois

CertNexus
Compétences que vous acquerrez: Customer experience improvement, Data-Driven Marketing, Data Strategy, Marketing Analytics, Data Literacy, Customer Insights, Business Analytics, Business Intelligence, Data Science, Operational Efficiency, Marketing, Data Ethics, Analytics, Customer Service, Big Data, Descriptive Analytics, Business Strategy, Data Collection, Predictive Analytics, Governance
Mixte · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: User Feedback, Customer Analysis, Professional Development, Customer experience improvement, Selling Techniques, Communication Strategies, Sales Process, Solution Selling, Consumer Behaviour, Business Correspondence, Customer Insights, Stakeholder Communications, Analytical Skills, Communication, Business Writing, Marketing Communications, Business Communication, Customer Engagement, Decision Making
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: SQL, Modélisation des données, Compétences analytiques, Traitement des données, Analyse exploratoire des données (AED), Manipulation des données, Études de cas, Langages de requête, Bases de données relationnelles, Prétraitement de données, Tests analytiques, Prétraitement des données, Nettoyage des données, GitHub, Analyse des données, Analyse exploratoire des données, Manipulation de données, Résolution de problèmes
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Verbal Communication Skills, Client Services, Oral Expression, Interpersonal Communications, Communication, Customer Relationship Building, Active Listening, Communication Strategies, Customer and Client Support, Consultative Approaches, Operational Risk, Risk Management Framework, Compliance Management, Business Communication, Constructive Feedback, Regulatory Compliance, Bank Regulations, Banking, Customer experience improvement, Banking Services
Débutant · Cours · 1 à 4 semaines

CertNexus
Compétences que vous acquerrez: Internet Of Things, Business Planning, Project Planning, Information Technology, Systems Development Life Cycle, Software Development Life Cycle, Technology Strategies, Business Solutions, General Networking, Emerging Technologies, Cloud Computing, Technology Solutions, Business Strategy, Operations, Software Development, Operational Efficiency, Prototyping
Mixte · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Marketing Analytics, Dashboard Creation, Marketing Budgets, Dashboard, Data-Driven Marketing, Regression Analysis, Marketing Effectiveness, Data-Driven Decision-Making, Statistical Reporting, Data Literacy, Analytics, Statistical Analysis, Statistical Methods, Marketing Strategies, Data Presentation, Data Analysis, Return On Investment, Data Visualization, Data Storytelling, Budgeting
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Data-Driven Marketing, Gap Analysis, Marketing Analytics, Performance Analysis, Microsoft Excel, Campaign Management, Excel Formulas, Data-Driven Decision-Making, Performance Measurement, Variance Analysis, Performance Improvement, Data Analysis, Performance Reporting, Correlation Analysis, Email Marketing
Débutant · Cours · 1 à 4 semaines

Starweaver
Intermédiaire · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Portfolio Risk, Portfolio Management, Risk Modeling, Financial Regulations, Investment Management, Capital Markets, Financial Systems, Financial Market, Credit Risk, Risk Management, Derivatives, Investments, Financial Industry Regulatory Authorities, Finance, Financial Regulation, Securities (Finance), Market Liquidity, Business Management, Tax, Financial Services
Débutant · Spécialisation · 3 à 6 mois

Fundação Instituto de Administração
Compétences que vous acquerrez: Financial Regulations, Capital Markets, Financial Systems, Financial Market, Financial Industry Regulatory Authorities, Financial Regulation, Financial Policy, Investments, Banking Services, Banking, Financial Services, Economics, Payment Systems, Asset Protection, Benchmarking
Débutant · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Derivatives, Financial Market, Securities (Finance), Capital Markets, Business Management, Financial Trading, Equities, Securities Trading, Investments, Financial Analysis
Débutant · Cours · 1 à 4 semaines