Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: AI Product Strategy, Generative AI, Responsible AI, Decision Intelligence, Strategic Thinking, Business Strategy, Key Performance Indicators (KPIs), Technology Strategies, Performance Measurement, Business Metrics, Environmental Social And Corporate Governance (ESG), Business Priorities, Digital Transformation, Verbal Strategic Communication, Technical Communication, Competitive Intelligence, Corporate Sustainability, Strategic Prioritization, Competitive Analysis, Benchmarking
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Prompt Engineering, Content Marketing, Prompt Patterns, AI Workflows, Marketing Materials, Marketing Design, Multimodal Prompts, Content Creation, Workflow Management, Generative AI, AI literacy, Process Design, Process Mapping, AI Integrations, Style Guides, Branding, Graphic and Visual Design, Standard Operating Procedure, Benchmarking
Débutant · Cours · 1 à 3 mois
Arizona State University
Compétences que vous acquerrez: Business Ethics, Sales Presentations, Meeting Facilitation, Marketing Design, English Language, Business Correspondence, Brainstorming, Ethical Standards And Conduct, Negotiation, Purchasing, Presentations, Product Planning, Telephone Skills, Business Writing, Marketing Materials, Business Communication, Business Planning, Financial Analysis, Communication, Marketing
Intermédiaire · Spécialisation · 3 à 6 mois

Universidad Nacional Autónoma de México
Compétences que vous acquerrez: Overcoming Objections, Negotiation, Closing (Sales), Active Listening, Cooperation, Workplace inclusivity, Customer Analysis, Composure, Communication Strategies, Teamwork, Interpersonal Communications, Team Building, Communication, Conflict Management, Relationship Building, Collaboration, Strategic Partnership, Organizational Effectiveness, Leadership, Persuasive Communication
Intermédiaire · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Reverse Logistics, Logistics Management, Logistics, Transportation, Supply Chain, and Logistics, Supply Chain Management, Supply Chain, Supply Chain Systems, Performance Measurement, E-Commerce, Enterprise Resource Planning, Operational Performance Management, Performance Metric, Performance Improvement, Organizational Effectiveness, Organizational Development, Business-To-Consumer, Organizational Structure, Automation
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Content Performance Analysis, Social Media Marketing, Social Media Strategy, Social Media Campaigns, Digital Media Strategy, Social Media, Social Media Management, Campaign Management, Web Presence, Lead Generation, Social Media Analytics, Content Marketing, Social Media Content, Digital Marketing, Content Strategy, Marketing, Dashboard, Analytics, Media Strategy, Business
Mixte · Cours · 1 à 4 semaines

AI Business School
Compétences que vous acquerrez: Prompt Engineering, Agentic Workflows, Prompt Patterns, Prompt Engineering Tools, Agentic systems, AI Workflows, AI literacy, Sales Enablement, No-Code Development, AI Personalization, Sales, Responsible AI, Generative AI Agents, Generative AI, LLM Application, Artificial Intelligence, ChatGPT, Innovation, Productivity, Operational Efficiency
Débutant · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: Canva (Software), Digital Design, Design Elements And Principles, Product Design, Design Software, Graphic and Visual Design Software, Creative Design, Color Theory, Graphic Design, Intellectual Property, Product Promotion, Digital Marketing Tools, E-Commerce, Direct Selling, Color Matching, Digital Publishing, Digital Content, Digital Assets, Marketing
Avancées · Projet Guidé · Moins de 2 heures

University of California, Irvine
Compétences que vous acquerrez: Gestion d'entreprise, Planification des activités, Établissement de relations, Administration des affaires, Service clientèle, Leadership, Objectifs intelligents, Réseautage professionnel, Leadership organisationnel, Fixation des objectifs, Développement du leadership, Gestion du personnel, Planification stratégique, Leadership et gestion, Gestion des opérations, Stratégie organisationnelle, Formation et développement des cadres
Mixte · Cours · 1 à 4 semaines

Microsoft
Compétences que vous acquerrez: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement
Débutant · Cours · 1 à 3 mois
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Corporate Finance, Export Control, Regulatory Compliance, Organizational Strategy, Property and Real Estate, Strategic Decision-Making, Business Analysis, Policy Analysis, Research, and Development, Case Law, Case Studies, Analysis, Consolidation
Intermédiaire · Spécialisation · 3 à 6 mois

Fundação Instituto de Administração
Compétences que vous acquerrez: Strategic Leadership, Strategic Marketing, Business Strategy, Stakeholder Analysis, Business Strategies, Leadership Studies, Marketing Strategies, Marketing, Leadership, Leadership Development, Organizational Leadership, Business Modeling, Marketing Strategy and Techniques, Brand Marketing, Customer Analysis, Strategic Planning, Strategic Thinking, Organizational Strategy, Corporate Strategy, Financial Analysis
Débutant · Spécialisation · 3 à 6 mois