Les cours en conseil en management peuvent vous aider à analyser des organisations, structurer des problèmes et formuler des recommandations. Vous pouvez développer des compétences en diagnostic, communication, modélisation et présentation. Beaucoup de cours utilisent des études de cas inspirées de missions en entreprise.
Madecraft
Compétences que vous acquerrez: Customer Service, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Customer Retention, Customer Relationship Management, Brand Loyalty, Customer Communications Management, Customer Data Management, Journey Mapping, Customer Insights, Team Performance Management, Key Performance Indicators (KPIs), Service Improvement, Staff Management, Leadership Development
Intermédiaire · Cours · 1 à 3 mois

Intermédiaire · Cours · 1 à 4 semaines

Chegg Skills
Compétences que vous acquerrez: Project Design, Agile Product Development, User Story, Agile Project Management, Backlogs, Project Planning, Agile Methodology, Project Scoping, Product Roadmaps, Product Planning, Scrum (Software Development), Project Estimation, Prioritization, Project Management, Product Management, Strategic Planning, Requirements Analysis, Team Collaboration, Problem Solving, Decision Making
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Identity and Access Management, Application Security, Enterprise Security, Threat Modeling, Security Management, DevSecOps, Security Strategy, Security Controls, Authentications, Cloud Security, Cybersecurity, Information Systems Security, Human Factors (Security), Security Software, Cryptographic Protocols, Security Testing, Cloud Management, Secure Coding, Governance, Business
Intermédiaire · Cours · 1 à 3 mois

LearnKartS
Compétences que vous acquerrez: Negotiation, Prioritization, Conflict Management, Team Collaboration, Teamwork, Workplace inclusivity, De-escalation Techniques, Diversity Training, Communication, Stress Management, Emotional Intelligence, Productivity, Empathy & Emotional Intelligence, Diversity and Inclusion, Team Management, Team Leadership, Professionalism, Ethical Standards And Conduct, Strategic Prioritization, Workplace Bullying Intervention
★ 4.7 (784) · Débutant · Spécialisation · 3 à 6 mois
Madecraft
Compétences que vous acquerrez: Train The Trainer, Drive Engagement, Storytelling, Training Programs, Discussion Facilitation, User Feedback, Employee Training, Meeting Facilitation, Developing Training Materials, Driving engagement, Training and Development, Goal Setting, Team Motivation, Constructive Feedback, Employee Engagement, Team Management, Presentations, Adult Education, Instructional and Curriculum Design, Communication
Intermédiaire · Cours · 1 à 4 semaines

★ 4.7 (238) · Intermédiaire · Spécialisation · 3 à 6 mois

University of California, Davis
Compétences que vous acquerrez: Coach des employés, Mentorat, Prise de décision, Leadership, Pensée critique, Surmonter les obstacles, Formation et développement, Leadership et gestion, Efficacité organisationnelle, Développement professionnel, Formation et développement des cadres, Gestion du personnel, Coach, Communication, Développement du personnel, Conscience de soi, L'écoute active, Adaptabilité, Formation des employés
★ 4.8 (2,3 k) · Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Incident Response, Incident Management, Computer Security Incident Management, Security Management, Business Continuity Planning, Business Continuity, Disaster Recovery, Security Information and Event Management (SIEM), Legal Risk, Cybersecurity, Communication Planning, Coordinating, Information Privacy, Service Recovery, Computer Security, Network Security, Computer Networking
Avancées · Cours · 1 à 4 semaines

Sage Publications
Compétences que vous acquerrez: Product Quality (QA/QC), Export Control, Quality Control, Quality Assurance and Control, Quality Monitoring, Payment Systems, Quality Assessment, Payment Processing, General Shipping and Receiving, Shipping and Receiving, Transportation Operations, International Finance, Compliance Management, Credit Risk, Tax Management, Commercial Laws, Law, Regulation, and Compliance, Financial Management, Finance, Labor Law
Débutant · Cours · 1 à 3 mois

Universidad Nacional Autónoma de México
Compétences que vous acquerrez: Delegation Skills, Supervision, Leadership and Management, Creative Problem-Solving, Critical Thinking and Problem Solving, Organizational Strategy, Organizational Skills, Creative Thinking, Problem Solving, Leadership Development, Cognitive flexibility, Strategic Planning, Brainstorming, Team Leadership, Leadership, Empathy & Emotional Intelligence, Management Training And Development, Time Management, Business Planning, Coaching
★ 4.8 (6,9 k) · Débutant · Spécialisation · 3 à 6 mois

Universidad Nacional Autónoma de México
Compétences que vous acquerrez: Nutrition and Diet, Nutritional Assessment, Clinical Nutrition, Personal Care, Nutrition Education, Preventative Care, Meal Planning And Preparation, Behavior Management, Chronic Diseases, Health And Wellness Coaching, Public Health and Disease Prevention, Health Assessment, Patient Education and Support, Family Support, Exercise Science
★ 4.8 (5,9 k) · Débutant · Cours · 1 à 4 semaines