Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Starweaver
Compétences que vous acquerrez: Data Storytelling, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Persuasive Communication, Customer Relationship Management (CRM) Software, Storytelling, Responsible AI, Sales, Business Communication, Google Gemini, Anthropic Claude, Business Leadership, Sales Enablement, Generative AI, Communication, Proposal Writing, Communication Strategies
Intermédiaire · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Customer Insights, Customer Analysis, Interviewing Skills, Outside Sales
Débutant · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service
Débutant · Cours · 1 à 4 semaines

LearnQuest
Compétences que vous acquerrez: Recognizing Others, Sales Management, Team Motivation, Employee Onboarding, Conflict Management, Drive Engagement, Team Leadership, Sales Process, Virtual Teams, Team Management, Teamwork, Intercultural Competence, Performance Management, Collaboration, Rapport Building, Smart Goals, Meeting Facilitation, Goal Setting, Coaching, Constructive Feedback
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Prompt Engineering, Sales Strategy, Sales Pipelines, AI Personalization, Sales Operations, Responsible AI, Lead Generation, Sales Development, Generative AI Agents, Competitive Analysis, Sales Management, Marketing Automation, Customer Relationship Management (CRM) Software, Account Management, Business Process Automation, Business Intelligence, Workflow Management, Market Analysis, Data-Driven Decision-Making, Forecasting
Intermédiaire · Spécialisation · 1 à 3 mois

Arizona State University
Compétences que vous acquerrez: Remue-méninges, Stratégies de communication, Stratégies promotionnelles, Présentations, Vente consultative, Communication persuasive, Techniques de vente, Publicité, Présentations commerciales, Correspondance commerciale, Marketing d'entreprise, Communication marketing, Enquêtes auprès des salariés, Vocabulaire, Promotion des produits
Intermédiaire · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Sales Strategy, Customer Analysis, AI Personalization, Sales, Sales Pipelines, Sales Management, Generative AI, Customer Insights, Forecasting, Data-Driven Decision-Making, Analytics, Artificial Intelligence, Predictive Modeling
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Power BI, Interactive Data Visualization, Data Visualization, Data Presentation, Dashboard, Trend Analysis, Exploratory Data Analysis, Customer Analysis, Data Visualization Software, Sales, Business Intelligence, Data Analysis, Business Analytics, Data Import/Export
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Consultative Selling, Communication, Consumer Behaviour, Trustworthiness, Marketing Psychology, Solution Selling, Sales Presentation, Persuasive Communication, Sales, Sales Strategy, Needs Assessment, Customer Relationship Building, Rapport Building, Influencing, Customer Insights, Storytelling, Empathy, Target Audience, Cultural Sensitivity
Intermédiaire · Cours · 1 à 4 semaines

West Virginia University
Compétences que vous acquerrez: Ventes externes, Stratégie commerciale, Vente, Techniques de vente, Processus de vente, Gestion des comptes, Vente interne, Formation à la vente, Recrutement, Gestion des ventes
Mixte · Cours · 1 à 4 semaines

Zoho Corporation
Compétences que vous acquerrez: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management, Sales, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Pipelines, Sales Presentation, Sales Strategy, Closing (Sales), Process Mapping, Customer Relationship Building, Interviewing Skills, Prospecting and Qualification, Sales Prospecting, Sales Operations, Problem Solving, Critical Thinking
Débutant · Certificat Professionnel · 3 à 6 mois
Compétences que vous acquerrez: Inside Sales, Generative AI Agents, AI Personalization, Email Automation, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Anthropic Claude, Driving engagement, HubSpot CRM, Personalized Service, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making, Automation, Analytics
Intermédiaire · Cours · 1 à 4 semaines