Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Fundação Instituto de Administração
Compétences que vous acquerrez: Études de cas, Intelligence économique, Gestion des ventes, Stratégie commerciale, Analyse concurrentielle, Prise de décision stratégique, Pratiques générales de vente, Stratégie de vente, Processus de vente, Recherche sur les entreprises, Analyse du marché, Veille concurrentielle, Analyse
★ 4.5 (190) · Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Prompt Engineering, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Personalized Campaigns, Communication, AI Personalization, Sales, Non-Verbal Communication, Selling Techniques, General Sales Practices, Presentations, Microsoft Copilot, Value Propositions, Customer Relationship Management (CRM) Software, AI Integrations, Responsible AI
Avancées · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Financial Forecasting, Forecasting, Microsoft Excel, Business Planning, Excel Formulas, Time Series Analysis and Forecasting, Trend Analysis, Strategic Decision-Making, Revenue Forecasting, Predictive Modeling, Predictive Analytics, Data-Driven Decision-Making, Data Analysis, Financial Modeling, Stakeholder Communications, Performance Metric
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Sales Training, B2B Sales, Customer Analysis, Selling Techniques, Retail Sales, Marketing Psychology, Overcoming Objections, Consumer Behaviour, Sales, Storytelling, Sales Strategy, Closing (Sales), Non-Verbal Communication, Sales Process, Customer Engagement, Behavioral Economics, Stakeholder Engagement, Negotiation, Analysis, Empathy
Intermédiaire · Cours · 1 à 4 semaines

HubSpot Academy
Compétences que vous acquerrez: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales Operations, Sales, Sales Process, Customer Success Management, Content Marketing, Target Audience, Customer Retention, Content Strategy, Persona Development, Customer Engagement, Customer Insights, Content Creation, Goal Setting, Meeting Facilitation, Service Level Agreement, Writing, Business Writing
★ 3.1 (9) · Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Power BI, Interactive Data Visualization, Data Visualization, Dashboard Creation, Data Presentation, Dashboard, Trend Analysis, Exploratory Data Analysis, Customer Analysis, Data Visualization Software, Tree Maps, Sales, Business Intelligence, Data Analysis, Business Analytics, Data Transformation
★ 4.7 (41) · Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Gross Profit, Case Studies, Dashboard Creation, Performance Analysis, Business Reporting, Data Preprocessing, Business Analysis, Fiscal Management, Time Series Analysis and Forecasting
★ 4.5 (11) · Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Agentic Workflows, AI Personalization, Agentic systems, Competitive Intelligence, Sales Management, Generative AI Agents, Sales Strategy, Sales, Personalized Campaigns, Customer Analysis, Customer Relationship Management (CRM) Software, Customer Relationship Management, Real Time Data, Proposal Writing, Automation, Competitive Analysis, Customer Insights, Proposal Development, Data Analysis, Case Studies
Intermédiaire · Cours · 1 à 4 semaines

LearnQuest
Compétences que vous acquerrez: Consultative Selling, Sales Prospecting, Consultative Approaches, Selling Techniques, Sales Development, General Sales Practices, Sales Management, Lifelong Learning, Sales Training, Lead Generation, Sales Operations, Communication, Process Optimization, Presentations, User Research, Regional Sales, B2B Sales, Customer Relationship Management (CRM) Software, Account Management, Negotiation
Débutant · Spécialisation · 1 à 3 mois

LearnQuest
Compétences que vous acquerrez: Active Listening, Prospecting and Qualification, Sales Prospecting, Sales Development, Sales, Rapport Building, Value Propositions, Sales Pipelines, Lead Generation, General Sales Practices, User Research, Sales Process, Persona Development, Cold Calling, Intercultural Competence, Communication, Interpersonal Communications, Customer Analysis, Cultural Responsiveness, Cultural Sensitivity
Mixte · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Financial Forecasting, Revenue Forecasting, Power BI, Model Evaluation, Marketing Budgets, Predictive Modeling, Forecasting, Budget Management, Data-Driven Decision-Making, Case Studies, Interactive Data Visualization, Verification And Validation, Variance Analysis, Business Modeling, Business Intelligence
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Selling Techniques, Sales Strategy, Sales, Overcoming Objections, Closing (Sales), Sales Process, Customer Engagement, General Sales Practices, Solution Selling, Consultative Approaches, Customer Analysis, Data-Driven Decision-Making, Customer Relationship Building, Value Propositions, Competitive Analysis, Price Negotiation, Rapport Building
★ 4.8 (13) · Intermédiaire · Cours · 1 à 4 semaines