Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Universidades Anáhuac
Compétences que vous acquerrez: Commercial Laws, Tax Laws, International Finance, Tax Compliance, Tax, Vendor Contracts, Bank Regulations, International Relations, Law, Regulation, and Compliance, Financial Regulations, Economics, E-Commerce, Investments
★ 4.9 (18) · Débutant · Cours · 1 à 3 mois

Dubai College of Tourism
Compétences que vous acquerrez: Réflexion stratégique, Mesure de la performance, Analyse du marché, Gestion des recettes, Indicateurs clés de performance (ICP), Analyse des performances, Visualisation des données, Veille concurrentielle, Analyse concurrentielle, Gestion de l'accueil, Part de marché, Stratégies technologiques, Intelligence économique, Analyse des données, L'hospitalité, Opérations hôtelières, Étude de marché, Hôtels et hébergements, Analyse comparative, Données du marché
★ 4.4 (12) · Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Sales Management, Campaign Management, Customer Relationship Management, Management Reporting, Team Management, Team Oriented, Marketing Automation, Customer Data Management, User Accounts, Marketing
★ 4 (6) · Débutant · Projet Guidé · Moins de 2 heures

Universidad de Palermo
Compétences que vous acquerrez: Business Strategies, Business Strategy, Technology Strategies, Business Planning, Organizational Strategy, Digital Transformation, Innovation, Strategic Communication, Emerging Technologies, Business Modeling, Customer Relationship Management, Digital Analysis, Organizational Change, Market Analysis
★ 4.7 (25) · Intermédiaire · Cours · 1 à 4 semaines
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Comportement du consommateur, Gestion des relations avec la clientèle, Psychologie du marketing, Connaissance du client, L'innovation, Développement de produits, Étude de marché, Stratégies commerciales, Commentaires des utilisateurs, Développement des processus, Développement de nouveaux produits, Analyse de la clientèle
★ 4.6 (77) · Débutant · Cours · 1 à 4 semaines

Illinois Tech
Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Acumen, Inventory Accounting, Generally Accepted Accounting Principles (GAAP), Income Statement, Financial Reporting, Cash Flows, Balance Sheet, Accounting, Financial Forecasting, Gross Profit, Working Capital, Accrual Accounting, Capital Expenditure, Trend Analysis
★ 3.3 (17) · Débutant · Cours · 1 à 3 mois

Sciences Po
Compétences que vous acquerrez: Economic Development, Socioeconomics, Environmental Issue, Social Sciences, Transportation Operations, Governance, Sociology, Social Justice, Public Affairs, Public Policies, Community Development, Economics, Public Administration, Culture, Demography, Sustainable Development, Cultural Diversity, Education and Training, Benchmarking, Public Safety and National Security
★ 4.6 (108) · Débutant · Cours · 1 à 3 mois

SkillUp
Compétences que vous acquerrez: Benchmarking, Six Sigma Methodology, Team Performance Management, Team Leadership, Team Management, Lean Six Sigma, Logistics, Cross-Functional Team Leadership, Team Building, Logistics Management, Organizational Effectiveness, Teamwork, Organizational Change, Management Training And Development, Team Motivation, Business Leadership, Team Oriented, Initiative and Leadership, Leadership, Process Improvement
★ 4.9 (38) · Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Transportation, Supply Chain, and Logistics, Supply Chain, Logistics, Supply Chain Systems, Supply Chain Management, Logistics Management, Supply Chain Planning, Performance Measurement, Transportation Management, Transportation Operations, Operational Efficiency, Operations Management, Inventory and Warehousing, Sustainable Business, Customer Relationship Building, Supplier Risk Management, Corporate Sustainability, Inventory Management System, Customer Relationship Management, Procurement
★ 4.6 (41) · Mixte · Cours · 1 à 3 mois

Emory University
Compétences que vous acquerrez: Business, Market Dynamics, Supply Chain, Supply Chain Management, Business Management, Business Strategy, Business Operations, Business Acumen, Logistics Management, Business Economics, Business Marketing, Business Modeling, Gross Profit, Strategic Thinking, Marketing, Competitive Analysis, Value Propositions, Decision Making, Strategic Marketing, Strategic Decision-Making
★ 4.9 (65) · Débutant · Cours · 1 à 3 mois

University of California, Davis
Compétences que vous acquerrez: Copywriting, Social Media Marketing, Content Marketing, Content Optimization, Writing and Editing, Selling Techniques, Driving engagement, Branding, Email Marketing, Marketing, Advertising Campaigns, Search Engine Optimization
★ 4.7 (6) · Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Music Theory, Music, Musical Composition, Music Performance, Team Leadership, Performing Arts, Entrepreneurship, Event Management, Leadership, Initiative and Leadership, Booking (Sales), Professional Development, Professionalism, Goal Setting, Injury Prevention
★ 4.5 (13) · Intermédiaire · Cours · 1 à 4 semaines