Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Coursera
Compétences que vous acquerrez: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Sales Management, Campaign Management, Customer Relationship Management, Management Reporting, Team Management, Team Oriented, Marketing Automation, Customer Data Management, User Accounts, Marketing
★ 4 (6) · Débutant · Projet Guidé · Moins de 2 heures

Imperial College London
Compétences que vous acquerrez: L'esprit d'entreprise, Santé publique, Connaissance du secteur de la santé, Demandes de subvention, Structure organisationnelle, Communication persuasive, Financement de l'entreprise, Commercialisation, Compétences en matière de communication verbale, Procédure et réglementation en matière de soins de santé, Propriété intellectuelle, L'innovation, Prise de parole en public, Présentations commerciales, Collecte de fonds, Expression orale, Présentations
★ 4.7 (77) · Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: QuickBooks (Accounting Software), Vendor Management, Inventory and Warehousing, Inventory Management, Accounting Software, Business Reporting, Customer Data Management, Management Reporting, Financial Analysis, Billing & Invoicing, Sales Management, Balancing (Ledger/Billing), Financial Reporting, Expense Management, Expense Reports, Financial Acumen, Payroll, Billing, Financial Statement Analysis, Cash Management
★ 4.2 (54) · Débutant · Cours · 1 à 3 mois

Universidad de Palermo
Compétences que vous acquerrez: Canva (Software), No-Code Development, Google Gemini, Lead Generation, Content Scheduling, Content Creation, Gemini, Social Media Content, Email Automation, Email Marketing, Make.com, AI powered creativity, Digital Media Strategy, Generative AI, Digital Content, Data-Driven Marketing, Marketing Strategies, Digital Brand Strategy, Digital Marketing, Product Design
★ 4.1 (19) · Débutant · Cours · 1 à 4 semaines

Universidad de Palermo
Compétences que vous acquerrez: Business Strategies, Business Strategy, Technology Strategies, Business Planning, Organizational Strategy, Digital Transformation, Innovation, Strategic Communication, Emerging Technologies, Business Modeling, Customer Relationship Management, Digital Analysis, Organizational Change, Market Analysis
★ 4.7 (25) · Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Key Performance Indicators (KPIs), Solution Selling, Proposal Development, Responsible AI, Regulatory Compliance, Budget Management, Productivity Software, Consultative Approaches, Consultative Selling, Performance Analysis, Performance Metric, Financial Management, Financial Data, Administrative Support, Account Management, Sales Process, Customer Relationship Management (CRM) Software, Content Management, Relationship Management, Generative AI
Avancées · Certificat Professionnel · 3 à 6 mois

Sciences Po
Compétences que vous acquerrez: Economic Development, Socioeconomics, Environmental Issue, Social Sciences, Transportation Operations, Governance, Sociology, Social Justice, Public Affairs, Public Policies, Community Development, Economics, Public Administration, Culture, Demography, Sustainable Development, Cultural Diversity, Education and Training, Benchmarking, Public Safety and National Security
★ 4.6 (108) · Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Transportation, Supply Chain, and Logistics, Supply Chain, Logistics, Supply Chain Systems, Supply Chain Management, Logistics Management, Supply Chain Planning, Performance Measurement, Transportation Management, Transportation Operations, Operational Efficiency, Operations Management, Inventory and Warehousing, Sustainable Business, Customer Relationship Building, Supplier Risk Management, Corporate Sustainability, Inventory Management System, Customer Relationship Management, Procurement
★ 4.6 (41) · Mixte · Cours · 1 à 3 mois

Emory University
Compétences que vous acquerrez: Business, Market Dynamics, Supply Chain, Supply Chain Management, Business Management, Business Strategy, Business Operations, Business Acumen, Logistics Management, Business Economics, Business Marketing, Business Modeling, Gross Profit, Strategic Thinking, Marketing, Competitive Analysis, Value Propositions, Decision Making, Strategic Marketing, Strategic Decision-Making
★ 4.9 (65) · Débutant · Cours · 1 à 3 mois
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Comportement du consommateur, Gestion des relations avec la clientèle, Psychologie du marketing, Connaissance du client, L'innovation, Développement de produits, Étude de marché, Stratégies commerciales, Commentaires des utilisateurs, Développement des processus, Développement de nouveaux produits, Analyse de la clientèle
★ 4.6 (77) · Débutant · Cours · 1 à 4 semaines

Khalifa University
Compétences que vous acquerrez: Data Strategy, Customer Relationship Management (CRM) Software, Data Management, AI Personalization, Sales Enablement, Model Deployment, Feature Engineering, Data Governance, Responsible AI, Model Evaluation, AI Integrations, Data Preprocessing, Customer Analysis, Transfer Learning, Customer Data Management, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Reinforcement Learning, Natural Language Processing
★ 3.7 (9) · Débutant · Spécialisation · 3 à 6 mois

Illinois Tech
Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Acumen, Inventory Accounting, Generally Accepted Accounting Principles (GAAP), Income Statement, Financial Reporting, Cash Flows, Balance Sheet, Accounting, Financial Forecasting, Gross Profit, Working Capital, Accrual Accounting, Capital Expenditure, Trend Analysis
★ 3.3 (17) · Débutant · Cours · 1 à 3 mois