Who is this course for?

This course is ideal for aspiring Apple device administrators, help desk technicians, IT support staff, educators managing school devices, and small business owners who oversee Apple products. It is also suitable for anyone preparing for more advanced Apple IT certifications or transitioning into an Apple-focused device management role.

How long does it take to complete the course?

The course contains approximately 10 hours of video content, and most learners complete it within one to two weeks depending on their pace and how much time they spend practicing with real or virtual devices.

Does the course include hands-on practice?

Yes, the course includes practical demonstrations and class projects that allow you to apply skills using Apple Configurator, Mosyle MDM, and macOS tools. These hands-on elements ensure you gain real-world experience essential for device administration roles.

Will this course help me manage Apple devices in an enterprise or school environment?

Yes, the course covers enterprise-grade tools and workflows including MDM enrollment models, Apple Business Manager, app deployment, directory integrations, SSO, and large-scale device rollout strategies. This makes it highly suitable for IT professionals working in business or educational institutions.

Can I preview a course before enrolling?

Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.

When will I have access to the lectures and assignments?

If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.

What will I get when I enroll?

Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.

When will I receive my Course Certificate?

If you complete the course successfully, your electronic Course Certificate will be added to your Accomplishments page - from there, you can print your Course Certificate or add it to your LinkedIn profile.

Why can’t I audit this course?

This course is currently available only to learners who have paid or received financial aid, when available.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Core Apple Device Admin: iOS, macOS, & MDM Essentials

Ce cours n'est pas disponible en Français (France)

Nous sommes actuellement en train de le traduire dans plus de langues.

Core Apple Device Admin: iOS, macOS, & MDM Essentials

Ce cours fait partie de Spécialisation Modern Apple Platform Admin: macOS & iOS Essentials

Instructeur : Packt - Course Instructors

Inclus avec

10 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

niveau Intermédiaire

Expérience recommandée

1 semaine à compléter

à 10 heures par semaine

Planning flexible

Apprenez à votre propre rythme

10 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

niveau Intermédiaire

Expérience recommandée

1 semaine à compléter

à 10 heures par semaine

Planning flexible

Apprenez à votre propre rythme

Ce que vous apprendrez

Learn to configure and manage iOS and macOS devices, ensuring optimal performance.
Master Apple Configurator and Mosyle MDM for seamless device deployment and management.
Gain expertise in managing security, privacy, and recovery for Apple devices.
Develop troubleshooting skills for common hardware and software issues on Apple devices.

Compétences que vous acquerrez

Catégorie : Servers
Catégorie : Software Installation
Catégorie : Apple software proficiency
Catégorie : Knowledge of Apple Software
Catégorie : Operating System Administration
Catégorie : Knowledge of Apple Hardware
Catégorie : Apple Hardware proficiency

Détails à connaître

Certificat partageable

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août 2025

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11 devoirs

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Ce cours fait partie de la Spécialisation Modern Apple Platform Admin: macOS & iOS Essentials

Lorsque vous vous inscrivez à ce cours, vous êtes également inscrit(e) à cette Spécialisation.

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Acquérez une compréhension de base d'un sujet ou d'un outil
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Il y a 10 modules dans ce cours

This course features Coursera Coach!

A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. In this course, you'll gain comprehensive knowledge and hands-on experience in managing Apple devices. Whether you’re an IT professional or an organization looking to streamline device administration, you’ll learn how to configure, secure, and troubleshoot iOS and macOS devices. By exploring both the hardware and software management of iPhones, iPads, and Macs, this course covers everything from system setups to advanced device management techniques. You’ll also dive into Mobile Device Management (MDM) with Apple’s ecosystem, using tools like Apple Configurator and Mosyle MDM to efficiently manage devices in business and educational environments. The course begins by laying a solid foundation in iOS and macOS management, covering device activation, privacy, and security. You’ll progress into managing multiple devices using Apple Configurator, with a deep dive into deployment and asset management. As you move forward, you’ll learn advanced macOS client management, explore server features, and gain expertise in tools like Apple Remote Desktop for efficient device control. Additionally, you will understand how to integrate with Apple Business Manager and leverage MDM solutions for seamless device management. This course is ideal for IT administrators, network specialists, and those working in tech support roles. If you’re seeking to enhance your skills in managing Apple devices across diverse environments, this course is for you. The content is designed for intermediate learners, so prior experience with Apple devices and basic IT concepts is recommended. By the end of the course, you will be able to confidently configure, manage, and secure both iOS and macOS devices using Apple’s management tools, troubleshoot hardware and software issues, deploy devices efficiently in enterprise settings, and leverage MDM systems to streamline operations and ensure security.

In this module, we will provide a comprehensive introduction to the course, including its objectives and structure. You’ll learn about the key skills and knowledge areas the course will cover. We will also help you assess if this course aligns with your professional goals and existing expertise.

Inclus

6 vidéos2 lectures

6 vidéosTotal 13 minutes

Introduction to the Specialization1 minute
Is this Course Right for You?0 minutes
State of Apple Platforms2 minutes
Modern Apple Device Management Overview4 minutes
Course Structure1 minute
Technical Requirements for this Course2 minutes

2 lecturesTotal 20 minutes

Introduction to the Course 'Core Apple Device Admin: iOS, macOS, & MDM Essentials'10 minutes
Full Specialization Resources10 minutes

In this module, we will cover the essential aspects of managing iOS devices, including an introduction to iPhone and iPad hardware and software. You’ll learn how to troubleshoot common issues, manage device storage, and optimize battery life. We’ll also explore backup solutions and account management for iOS devices.

Inclus

14 vidéos1 devoir

14 vidéosTotal 84 minutes

Introduction to iOS5 minutes
iPhone & iPad Hardware / Troubleshooting6 minutes
iPhone & iPad Battery Management5 minutes
iPhone & iPad Storage6 minutes
iOS Backup Solutions7 minutes
iOS Account Management2 minutes
iOS Recovery3 minutes
iOS Privacy and Security8 minutes
iOS Screen Time Restrictions13 minutes
iOS Device Activation3 minutes
iOS Network Management6 minutes
iOS Accessibility Features5 minutes
Family Sharing1 minute
iPadOS Specific Features8 minutes

1 devoirTotal 15 minutes

iOS Management Basics - Assessment15 minutes

In this module, we will guide you through the powerful features of Apple Configurator for managing iOS devices in organizational settings. You'll learn how to back up, restore, and even revive unresponsive devices. We will also show you how to configure and deploy profiles for seamless device management.

Inclus

11 vidéos1 devoir

11 vidéosTotal 53 minutes

Introduction to Apple Configurator3 minutes
Installing Apple Configurator5 minutes
The Apple Configurator Interface4 minutes
Backup with Apple Configurator2 minutes
Restore Using Apple Configurator1 minute
Revive an iOS Device Using Apple Configurator2 minutes
Backup & Restore Using Apple Configurator4 minutes
iOS Mobile Config Profiles in Apple Configurator3 minutes
iOS Device Deployment with Apple Configurator1 minute
iOS Asset Management with Apple Configurator15 minutes
iOS Deployment in Single App Mode9 minutes

1 devoirTotal 15 minutes

Managing iOS Devices with Apple Configurator - Assessment15 minutes

In this module, we will dive into the management basics for macOS, focusing on both Intel and Apple Silicon hardware. You will learn how to perform system recovery and reinstallation tasks, including creating bootable USB drives and legacy installation media to support older systems.

Inclus

7 vidéos1 devoir

7 vidéosTotal 27 minutes

Macintosh Hardware - Intel Architecture5 minutes
Macintosh Hardware - Apple Silicon1 minute
macOS Recovery (Intel)1 minute
RecoveryOS (Apple Silicon)3 minutes
Reinstalling macOS3 minutes
Creating a Bootable USB Drive (LEGACY)4 minutes
Creating Bootable Installation Media (LEGACY)6 minutes

1 devoirTotal 15 minutes

macOS Management Basics - Assessment15 minutes

In this module, we will cover advanced macOS client management techniques, focusing on performance optimization, user account management, and system configurations. You will also learn how to secure macOS systems by utilizing built-in tools for file permissions, encryption, and privacy controls.

Inclus

18 vidéos1 devoir

18 vidéosTotal 180 minutes

Introduction to macOS17 minutes
Advanced macOS Techniques13 minutes
Managing Hidden Directories3 minutes
System Settings19 minutes
macOS Utilities22 minutes
Introduction to Scripting17 minutes
Software Update3 minutes
Apple File System11 minutes
Understanding macOS Computer Names4 minutes
macOS Erase Assistant3 minutes
User Accounts13 minutes
Managing Background Items4 minutes
Troubleshooting WiFi11 minutes
File Security & Permissions7 minutes
Security & Encryption15 minutes
Privacy (Transparency, Consent, and Control)2 minutes
Network Authentication (LEGACY)6 minutes
Network File & Print Integration (LEGACY4 minutes

1 devoirTotal 15 minutes

macOS Client Management - Assessment15 minutes

In this module, we will introduce the server-related capabilities of macOS. You will learn how to set up file, printer, and media sharing, as well as configure network settings for macOS server functionality. We will also cover how to deploy the Apache Web Server and optimize content caching for better network performance.

Inclus

6 vidéos1 devoir

In this module, we will explore Apple Remote Desktop (ARD), a critical tool for managing macOS systems remotely. You’ll learn how to set up ARD for remote access, manage devices efficiently, and deploy software across multiple systems in a networked environment.

Inclus

7 vidéos1 devoir

7 vidéosTotal 47 minutes

Introduction to Apple Remote Desktop (ARD)10 minutes
Configuring macOS Clients for ARD3 minutes
Organizing Computers in Lists and Groups3 minutes
Apple Remote Desktop User Interface3 minutes
Managing Macs with ARD9 minutes
Installing Applications Using ARD10 minutes
IT Asset Management with ARD6 minutes

1 devoirTotal 15 minutes

Apple Remote Desktop - Assessment15 minutes

In this module, we will introduce you to the world of Apple device management with a focus on MDM systems. You’ll learn the structure and functionality of Apple’s MDM framework and discover how to configure device enrollment for streamlined onboarding. We will also cover various MDM enrollment models to suit your organization's needs.

Inclus

7 vidéos1 devoir

In this module, we will walk you through Apple Business Manager, a powerful tool for enterprise-grade device and account management. You’ll learn how to integrate directory services, manage device assignments, and activate or deactivate Activation Lock for improved security and control over Apple devices.

Inclus

6 vidéos1 devoir

In this module, we will dive into Mosyle MDM, a robust platform for managing Apple devices in business and educational settings. You’ll learn how to configure various MDM features, including device enrollment, app deployment, and user management. Additionally, we’ll explore advanced MDM tools like Single Sign-On (SSO) and the Lost Mode feature for improved security.

Inclus

17 vidéos1 lecture3 devoirs

17 vidéosTotal 130 minutes

Introduction to Mosyle MDM8 minutes
Configuring APNs in Mosyle2 minutes
Configuring Apps & Books in Mosyle3 minutes
Configuring Device Management in Mosyle7 minutes
Managing Users & Groups in Mosyle9 minutes
Configuring User Enrollment Settings14 minutes
Device Enrollment with Mosyle12 minutes
Configuration Profiles4 minutes
Endpoint Configuration with Mosyle7 minutes
Deploying App Store Apps in Mosyle11 minutes
Upload Application Packages to Mosyle11 minutes
SSO Login with Kerberos and Mosyle7 minutes
Enterprise SSO in Mosyle6 minutes
Platform SSO with Microsoft10 minutes
Managed Lost Mode with Mosyle6 minutes
Removing a Device from Management3 minutes
Introduction to Class Projects1 minute

1 lectureTotal 10 minutes

Conclusion to the Course 'Core Apple Device Admin: iOS, macOS, & MDM Essentials'10 minutes

3 devoirsTotal 90 minutes

Mobile Device Management (MDM) - Assessment15 minutes
Full Course Assessment60 minutes
Full Course Practice Assessment15 minutes

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Instructeur

Packt - Course Instructors

Packt

1 177 Cours280 325 apprenants

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Foire Aux Questions

Apple Device Administration refers to the management, configuration, troubleshooting, and security oversight of Apple devices such as iPhones, iPads, and Macs. It is relevant because organizations increasingly rely on Apple hardware for productivity, requiring skilled administrators who can efficiently deploy, secure, and support these devices using modern tools like MDM, Apple Business Manager, and Apple Configurator.

This course provides a comprehensive foundation for managing Apple devices across iOS, iPadOS, and macOS environments. It covers hardware fundamentals, device recovery, configuration, security features, and advanced management workflows. You will also learn how to use tools such as Apple Configurator, Apple Remote Desktop, Apple Business Manager, and MDM platforms like Mosyle to manage devices at scale in enterprise or education settings.

After completing this course, you will be able to manage, configure, and troubleshoot Apple devices across different operating systems. You will understand how to deploy devices using Apple Configurator, manage fleets through Apple Business Manager and MDM, secure devices with best-practice policies, automate configuration with scripting, and resolve common hardware, software, and network issues. You will also have hands-on experience applying these skills through guided projects.

You do not need advanced IT experience, but basic familiarity with Apple devices and general computer usage is helpful. The course introduces all essential concepts from the ground up and includes modules on hardware basics, system configuration, and technical requirements, making it accessible to beginners while still providing depth for aspiring administrators.