M. Eric Johnson is the Ralph Owen Dean of Vanderbilt University’s Owen Graduate School of Management, and also serves as the Bruce D. Henderson Professor of Strategy. He began his tenure in July 2013. Johnson previously served as Associate Dean for the MBA program at Dartmouth College’s Tuck School of Business, where he was also Faculty Director of the Glassmeyer/McNamee Center for Digital Strategies and Benjamin Ames Kimball Professor of the Sciences of Administration. He began his academic career at Vanderbilt’s Owen Graduate School of Management, where he taught from 1991-1999. One of the youngest professors to receive tenure in the school’s history, Johnson twice won the Dean’s Teaching Excellence Award while at Owen. Johnson’s teaching and research focus on the impact of information technology on the extended enterprise. Through grants from the National Science Foundation, Department of Homeland Security, and the National Institute of Standards and Technology, Johnson studies how information technology improves process execution, but also how security failures create friction throughout the extended enterprise. He is currently focused on the role of information technology to improve healthcare quality and reduce cost. He has authored patents on interface design and has testified before the U.S. Congress on information security. The author of numerous academic articles, Johnson has published work in research and scholarly journals including Harvard Business Review, Health Services Research, Management Science, Production and Operations Management, and Journal of the American Medical Informatics Association, which selected his paper “Medication Administration Quality and Health Information Technology: A National Study of U.S. Hospitals,” for the 2012 Editor’s Choice Award. In addition to his academic research, Johnson has consulted with global companies such as Nokia, Hewlett-Packard, Oracle, Nike and Accenture. His writing and expert commentary have been featured in global media outlets including the Wall Street Journal, USA Today, Associated Press,New York Times, and Bloomberg News. Johnson currently serves as Department Editor for the journal Production and Operations Management (POMS) and has served on numerous editorial boards including Electronic Markets, Interfaces, International Journal of Logistics Management, Management Science, Manufacturing and Service Operations Management, and Operations Research. He is currently serving on the boards of INFORMS (Vice President of Publications), Bitsight Inc. (Advisory), Core Security Inc. (Advisory), Crossroads Academy, Dartmouth Regional Technology Center, and previously served on boards at Evant Inc. (sold to Manhattan Associate) and POMS. Before receiving his Ph.D. from Stanford University in 1991, Johnson worked for Hewlett-Packard and Systems Modeling Corp.
Operations Management and Strategy Toolkit for Managers