Do you have difficult people in your life? People who make you feel insecure, angry, or undermined? People who you seemingly can’t ever say the right thing to do and always criticise or trap you? These people might be in your home or work life but I am sure you will know some! Overcome Difficult People is a practical programme designed to help you easily and calmly deal with Games Players using assertiveness, honesty and disarming techniques. My goal is for you to feel happy, confident and in control even in difficult relationships and manipulative interactions.

Assertiveness - Difficult People & Games Players
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Assertiveness - Difficult People & Games Players
This course is part of Manager's Toolkit Specialization

Instructor: Chris Croft
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What you'll learn
Find it easy to say no, be assertive, and politely speak your mind
Overcome fear of confrontation, and rid yourself of negative people
Tools to stop letting others intimidate you, manipulate you, or take over your decisions
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February 2026
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