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Learner Reviews & Feedback for Communication in the 21st Century Workplace by University of California, Irvine

3,626 ratings

About the Course

The workplace is more diverse than ever before. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means it's more critical than ever to develop appropriate communication strategies and practices. This course will teach you to identify and adapt your own communication style to not only increase team productivity, but also build bridges with colleagues from all backgrounds. By the end of this course, you will be able to: 1.Identify your own communication style 2. Describe methods to increase effective communication 3. Discuss how changing demographics affect workplace communication 4. Differentiate between the five working generations and their communication preferences 5. Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid 6. Discuss effective techniques for communicating with a diverse workforce 7. Implement a flexing communication strategy to better communicate with one’s workplace team...

Top reviews


Dec 1, 2020

I learned new strategies to effectively communicate with peers, direct reports, and executives. This same strategy I can also use in communicating with other people besides the people you work with.


Apr 26, 2020

The content of the course was good. Lectures were effective which iincluded joint discussions. . I especially liked the last statement after every lecture "where ever you maybe have a great time"

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76 - 100 of 756 Reviews for Communication in the 21st Century Workplace

By Anup B

Feb 19, 2024

It is very effective learning in our day to day life dealing with various stakeholders in managing project as well as private life.

By Deleted A

Feb 20, 2022

This course helped me understand how conflicts arise at workplace and the ways effective communication can lead to solve issues.

By Deyanira A S

Jul 25, 2022

it explains the most important topics is a simple way and with very nice examples which help to retain and feel idnetify with.

By Zar C T

Jun 1, 2020

I got the good message from this course and the best way of communication strategy dealing with Manager,Executive and Teams.

By Gerry B

Jun 13, 2020

This course I like very much because of its pragmatic approach to everyday encounter in the workplace. Thank you very much.

By Raffaele P

Nov 24, 2020

Clear and simple, a few very useful notions to better deal with verbal and non-verbal communication in the workplace.

By Gabriel F G

Jan 12, 2019

Good and interesting material. Some presenters should improve their act and to look at the camera most of the time.

By Prodanova I

Aug 1, 2020

Хочу подякувати за можливість знайомитися з цікавими матеріалами з теми, яка, на мою думку, буде актуальна завжди

By Mayrine F

Aug 12, 2018

Every course I take in this specialization is helping me be a a more valuable employee! I am so enjoying this!


Jan 23, 2022

this course is provided me a better platform. because communication subject is a very important part of life.

By Linda B

Mar 31, 2023

Very thought provoking. I liked the additional resources as they helped to reinforce the course material.

By Hien N N

Mar 8, 2020

Fabulous, I learned a lot of techniques from this course that how to improve my communication skills


Apr 15, 2020

This course gave me a helpful insight to understand how departments in an organization communicate.

By Mannam K K

Nov 27, 2023

It helps tremendously to improve my communication and understand the others communication styles.

By Deniz M

Jun 30, 2023

Essential to understand others in an environment of diversity and different personality traits.

By F A

May 11, 2022

Course is well structured & all concepts are explained in easy to understand way with examples.

By Nirav N

May 13, 2021

This course was full of joy and it was awesome for me to learn something in a organized manner.

By Rupesh J

Jul 9, 2020

It really good for us like this tanning. It's help in day to day activity to achieve our target

By Saranya R

May 25, 2023

so many informative and useful things learned and will do follow the same in work environment

By Mita k

Feb 8, 2019

Thanks for gives me opportunity to acquire the valuable communication way through this course

By Eyong K E

Nov 8, 2019

Nicely taught. I like the fluency of the lecturer and the emotion she added to the teaching.

By Rufaida A

Jun 11, 2020

Excellent short course to learn basics and related quizzes makes this my most favorite one.

By Dian G

Sep 15, 2021

this course is effective, simple and direct to the point. Refresh my communication skill.

By Jemina A B P

Aug 18, 2021

Very satisfying, every information is comprehensive. I would like to learn more someday.

By Gautam R K

Jun 21, 2021

Very Good and Detailed Explanation of Every Topic, I would Suggest to My colleagues Also