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Learner Reviews & Feedback for Communication in the 21st Century Workplace by University of California, Irvine

3,624 ratings

About the Course

The workplace is more diverse than ever before. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means it's more critical than ever to develop appropriate communication strategies and practices. This course will teach you to identify and adapt your own communication style to not only increase team productivity, but also build bridges with colleagues from all backgrounds. By the end of this course, you will be able to: 1.Identify your own communication style 2. Describe methods to increase effective communication 3. Discuss how changing demographics affect workplace communication 4. Differentiate between the five working generations and their communication preferences 5. Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid 6. Discuss effective techniques for communicating with a diverse workforce 7. Implement a flexing communication strategy to better communicate with one’s workplace team...

Top reviews


Dec 1, 2020

I learned new strategies to effectively communicate with peers, direct reports, and executives. This same strategy I can also use in communicating with other people besides the people you work with.


Apr 26, 2020

The content of the course was good. Lectures were effective which iincluded joint discussions. . I especially liked the last statement after every lecture "where ever you maybe have a great time"

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176 - 200 of 756 Reviews for Communication in the 21st Century Workplace

By mohammed f

Nov 28, 2020

It was great doing this course. Helped me a lot

By Woroud L

Sep 18, 2020

Love the course, study material and instructors


Jun 7, 2020

Learned a lot. Great Course. Thank you so much.

By Mansoor M

Oct 20, 2015

it was great experience, and very interesting.

By Cashenna C

Apr 12, 2023

Superb strategies and learning opportunities.

By Anand N

Dec 16, 2016

Great course to sharpen communication skills.

By Bruno B

Apr 12, 2016

Simple and direct. Just the way it should be.

By Refilwe

Mar 9, 2022

The course is very informative ,educational.

By اكرم ا - a e

Jan 27, 2021

it's great course add to me alot information

By Indranil R

Oct 20, 2020

Great course to learn business communication

By Pabitra B

Apr 8, 2022

great learning opportunity

hats off COURSERA

By Aniket B

Sep 22, 2020

excellent course and is really very helpful


Jun 25, 2020

Good course to improve communication skills


May 11, 2020

Wonderful Learning Experience with Coursera

By Shyam S s

Oct 9, 2023

it goof for me knowledge for communication

By Молдабаева М Р

Aug 29, 2023

Очень интересно было изучать данный курс.

By Annie M

Apr 4, 2023

It is a very helpful course! Thanks a lot!

By payal m

Sep 25, 2017

Very informative and knowledgeable course.

By Benjie L

Jul 4, 2016

hurry up. we need to finish all the course

By Anish A ( G P - H A

Dec 17, 2020

It was an excellent learning experience!

By Siddaram K

Apr 20, 2016

Thanks for the course. Clear and concise.

By Ernest O

Apr 23, 2022


By Shantha S

Dec 28, 2020

Excellent Course. Glad I opted for this.


Dec 14, 2020

Thanks you for this awesome opportunity.


Dec 13, 2020

Excelent course, with practices examples