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Learner Reviews & Feedback for Communication in the 21st Century Workplace by University of California, Irvine

3,631 ratings

About the Course

The workplace is more diverse than ever before. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means it's more critical than ever to develop appropriate communication strategies and practices. This course will teach you to identify and adapt your own communication style to not only increase team productivity, but also build bridges with colleagues from all backgrounds. By the end of this course, you will be able to: 1.Identify your own communication style 2. Describe methods to increase effective communication 3. Discuss how changing demographics affect workplace communication 4. Differentiate between the five working generations and their communication preferences 5. Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid 6. Discuss effective techniques for communicating with a diverse workforce 7. Implement a flexing communication strategy to better communicate with one’s workplace team...

Top reviews


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Good course. It will help both managers as well as direct reports to find a common interface for better communication, and more efficient business relationships.


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Very practical! I enjoyed learning techniques and tips. Although I have started applying what I learned in my personal life, I can't wait to practice that in the workplace!

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226 - 250 of 757 Reviews for Communication in the 21st Century Workplace

By Alvaro F J L

Sep 1, 2021

Interesting and helpful topic

By Dimas S

Jan 24, 2020

Practical and easy to digest!


Apr 3, 2017

Very well organized course...

By Suliman S A

Jun 25, 2023

دورة رائعة شاكر ومقدر للجميع

By Kasika S

Sep 21, 2020

Great , Easy to understand .

By 1801865

Mar 26, 2020

الاتصال كمدير والاتصال كمروس

By Edrisa O J

Jun 18, 2017

Great content and resources.

By Dean A

Apr 12, 2022

very good info and learning

By Andrea A A V

Aug 8, 2021

very informative discussion

By Basel T

Sep 1, 2020

informative and educational

By Huy F

Feb 23, 2017

This course is a good one!

By أحمد ج آ ه

Dec 1, 2023

من أفضل الدورات التدريبية

By Кусекенова М Н

Mar 13, 2023

Очень познавательный курс

By Andrey Y

Nov 22, 2020

great , learned a lot new

By Moustafa M E ( L & S E

Oct 19, 2020

excellent and informative

By Sayan D B

Sep 30, 2020

good learning experience.


Apr 9, 2020

found some good technique

By María d C O R

Jun 28, 2017

Excelente curso, gracias.

By Nhân H N

Dec 9, 2016

This course very usefull!

By Turlea O

May 22, 2016

This course is fantastic!


Sep 8, 2023

رائعة جدا ومعلومات مفيدة

By Florencio C L J

Sep 14, 2020

Short but comprehensive!

By Burna N

Dec 1, 2018

Fabulous - very useful!!

By Dr. F A H S

Sep 22, 2023

It is a great programme

By Juhi S

Jul 5, 2021

where is my certificate