When you enroll in this course, you'll also be enrolled in this Specialization.
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Develop job-relevant skills with hands-on projects
Earn a shareable career certificate
There are 3 modules in this course
This course is designed to enhance your ability to navigate and thrive in multicultural team environments. Drawing on Dr. Paula Caligiuri's groundbreaking work, this course equips you with the essential skills to understand and adapt to cultural dynamics in teams.
Cultural agility, defined as the ability to interact comfortably and effectively with people from different cultures, is the cornerstone of this course. You'll learn to move beyond surface-level differences and delve into the eight key cultural dimensions that shape communication, decision-making, and work approaches. These dimensions include formal vs. informal work styles, direct vs. indirect communication, and individualist vs. group-oriented, among others.
Through practical frameworks, you'll develop self-management skills such as tolerance of ambiguity, resilience, and curiosity. Additionally, you'll master relationship-management competencies -- humility, relationship-building, and perspective-taking -- to connect with and learn from team members with varied backgrounds. The course also covers task-management competencies, including cultural minimization, adaptation, and integration. These skills enable you to plan, coordinate, and execute work effectively across cultures.
By the end of this course, you’ll be equipped to transform cultural differences into team strengths. You’ll learn to foster inclusive environments that enhance communication, build trust, and promote collaboration. These skills will ultimately lead to higher team performance and success.
Explore eight cultural dimensions along with self-management and relationship-management competencies. Learn to build strong relationships, navigate cultural differences with ease, and foster a truly inclusive team environment.
Dimensions for Understanding Cultural Differences•4 minutes
Dimensions for Understanding Cultural Differences Part 2•4 minutes
Self-awareness and Cultural Agility•7 minutes
Self-Management and Cultural Agility•7 minutes
Relationship Management Competencies•6 minutes
Perspective-Taking for Relationship Management•4 minutes
17 readings•Total 157 minutes
Optional: The Reflective Communicator's Learning Log•10 minutes
The Importance of Cultural Agility in the Workplace•10 minutes
The Importance of Cultural Awareness for Multicultural Teams•10 minutes
Optional: Cultural Dimensions Self-Reflection•10 minutes
Cultural Dimensions and Team Dynamics•10 minutes
Optional: Cultural Dimensions Self-Assessment•10 minutes
The Role of Empathy in Cultivating Cultural Agility•10 minutes
Challenges to Developing Empathy in Multicultural Teams•10 minutes
Developing Your Self-Management Competencies•10 minutes
Understanding Power Dynamics in Teams•10 minutes
Seeking Similarities to Build Relationships•10 minutes
Optional External Video: Curiosity vs. Being Right•3 minutes
Optional External Video: That's Weird! Being Curious Instead of Critical•4 minutes
Power Dynamics and Relationship-Management Competencies•10 minutes
Enhancing Your Relationship Management Competencies•10 minutes
Optional: Self-Reflection - Cultural Agility Competencies and Teamwork•10 minutes
Key Concepts List•10 minutes
3 assignments•Total 65 minutes
Dimensions for Understanding Cultural Difference Knowledge Check•15 minutes
Cultural Agility and Relationship Management Knowledge Check•20 minutes
Module 1 Final Assessment•30 minutes
1 discussion prompt•Total 10 minutes
Shifting Perspective•10 minutes
Task-Management Competencies for Cultural Agility
Module 2•3 hours to complete
Module details
Explore competencies for planning, coordinating, and executing work effectively across cultures. Learn to apply cultural minimization, adaptation, and integration to reduce misunderstandings, align team members, and foster unity in diverse teams.
Team Success Through Cultural Awareness Capstone Project
Module 3•2 hours to complete
Module details
Consolidate your understanding of cultural awareness for successful teamwork by creating a Professional Development Portfolio to document your learning journey, reflect on personal growth, and outline a commitment to continued development. It will be a valuable resource for career advancement.
What's included
1 video4 readings2 assignments1 discussion prompt
Show info about module content
1 video•Total 4 minutes
Team Success through Cultural Awareness Capstone •4 minutes
4 readings•Total 60 minutes
Contrasting Cultural Dimensions Frameworks•10 minutes
Team Success through Cultural Awareness Key Concepts•30 minutes
Instructions for Completing the Capstone Project: Professional Development Portfolio•10 minutes
Team Success through Cultural Awareness Specialization Capstone Project Template•10 minutes
2 assignments•Total 60 minutes
Personal Growth Reflection•30 minutes
Team Success through Cultural Awareness Capstone Project•30 minutes
1 discussion prompt•Total 10 minutes
Reflecting on Specialization Takeaways•10 minutes
Earn a career certificate
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The University of Colorado is a recognized leader in higher education on the national and global stage. We collaborate to meet the diverse needs of our students and communities. We promote innovation, encourage discovery and support the extension of knowledge in ways unique to the state of Colorado and beyond.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.