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Emotional Vitality in a Dynamic Workplace

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Emotional Vitality in a Dynamic Workplace

This course is part of Vitality in a Dynamic Workplace Specialization

Instructor: Tyler Jameson, MBA, CPHR

Included with

Learn more

6 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

6 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Learn the skills and insights to harness your emotions, enhance your relationships, and cultivate a positive and productive work environment.
Learn how to identify and resolve workplace conflict using emotional intelligence skills.
Learn about the importance and benefits of workplace recognition, and effective recognition programs using emotional intelligence skills.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

12 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your subject-matter expertise

This course is part of the Vitality in a Dynamic Workplace Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 6 modules in this course

This course gives you easy access to knowledge and tools that will allow you to develop emotional intelligence in a work environment. Whether you work from home, or an office, you'll understand the importance of emotional vitality for building relationships and advancing your career. We will explore topics like emotional expedition, interpersonal dynamics, workplace stress, and recognition resonance to understand how to harness your emotions, enhance your relationships, and cultivate a positive and productive work environment.

Module details

In the dynamic world of work, emotional intelligence is the key to unlocking your full potential. This course will equip you with the skills and insights to harness your emotions, enhance your relationships, and cultivate a positive and productive work environment.

What's included

1 reading

In this module, you will learn about the concept and components of emotional intelligence and how it affects your work performance and relationships. You will also assess your emotional intelligence and identify areas for improvement.

What's included

6 videos15 readings3 assignments

6 videosTotal 24 minutes

Emotional Intelligence Unleashed: Understanding EQ Introduction2 minutes
Impact of EQ in Virtual Environments5 minutes
Assess and Ascend: Developing Personal EQ Introduction1 minute
How to Develop Your EQ8 minutes
Workplace Implementation: Applying EQ Strategies Introduction1 minute
Using EQ to Overcome Workplace Stress8 minutes

15 readingsTotal 150 minutes

What is Emotional Intelligence?10 minutes
The Power of Emotional Intelligence10 minutes
The Five Domains of Emotional Intelligence10 minutes
Six Indicators to Recognize EQ in Others10 minutes
Reflection Activity10 minutes
EQ, Does it Matter More Than IQ?10 minutes
EQ, How Leaders Can Go From Good to Great10 minutes
How Emotionally Intelligent are you? 10 minutes
The Business Case for EQ10 minutes
Reflection Activity10 minutes
Dealing with Coworkers through the use of EQ10 minutes
How Emotionally Intelligent People Give Critical Feedback10 minutes
EQ for Leadership Effectiveness10 minutes
The Importance of EQ in Leadership 10 minutes
Reflection Activity10 minutes

3 assignmentsTotal 26 minutes

Knowledge Check - Lesson 1.310 minutes
Knowledge Check - Lesson 1.16 minutes
Knowledge Check - Lesson 1.210 minutes

In this module, you will learn how to identify and resolve workplace conflict using emotional intelligence skills. You will also explore creating a culture of understanding and harmony in your work environment.

What's included

3 videos11 readings2 assignments

3 videosTotal 11 minutes

Spotting Conflict: Identifying Sources of Conflict Introduction2 minutes
How to Identify Conflict Before it Escalates8 minutes
Move to Resolution: Strategies for Harmony Introduction2 minutes

11 readingsTotal 110 minutes

Conflicts of Interest in the Workplace10 minutes
Comparing Conflict Resolution Models10 minutes
Exploration of the Thomas-Kilmann Conflict Model10 minutes
Exploration of the Interest Based Relational Approach to Conflict Resolution10 minutes
Reflection Activity10 minutes
When is the Right Time to Resolve a Conflict?10 minutes
Four Things All Great Listeners Know10 minutes
Assertiveness10 minutes
The Do's and Don'ts Of Workplace Conflict10 minutes
13 Tips for Handling Difficult Conversations with Tact10 minutes
Reflection Activity10 minutes

2 assignmentsTotal 20 minutes

Knowledge Check - Lesson 2.210 minutes
Knowledge Check - Lesson 2.110 minutes

In this module, you will learn how to recognize and cope with workplace stress using emotional intelligence skills. You will also learn how to design stress-resistant workspaces that support your emotional well-being and vitality.

What's included

4 videos14 readings3 assignments

4 videosTotal 12 minutes

Signs of Stress: Recognizing Workplace Stressors Introduction2 minutes
Recognizing Signs and Symptoms of Stress in Yourself7 minutes
Structured Coping: Mechanism for Resilience Introduction2 minutes
Systematic Supports: Creating Stress Free Workplaces Introduction1 minute

14 readingsTotal 140 minutes

Causes and Effects of Workplace Stress10 minutes
The Link Between Stress and Memory10 minutes
Understanding Burnout10 minutes
Your Stress Can Make You Stronger10 minutes
Reflection Activity10 minutes
How to Handle Work From Home Stress10 minutes
Becoming Mentally Strong10 minutes
Building Resilience to Overcome Stress10 minutes
How to Practice Mental First Aid10 minutes
Reflection Activity10 minutes
9 tips for Creating a Stressless WFH Setup10 minutes
How to Practice Mindfulness at Work10 minutes
The Surprising Source of Happiness 10 minutes
Reflection Activity10 minutes

3 assignmentsTotal 30 minutes

Knowledge Check - Lesson 3.310 minutes
Knowledge Check - Lesson 3.110 minutes
Knowledge Check - Lesson 3.210 minutes

In this module, you will learn about the importance and benefits of workplace recognition and how to craft effective recognition programs and approaches using emotional intelligence skills. You will also learn to recognize and appreciate yourself and others in the workplace.

What's included

4 videos10 readings2 assignments

4 videosTotal 13 minutes

Dynamic Appreciation: Importance of Workplace Recognition Introduction2 minutes
Recognition vs. Feedback4 minutes
Intentional Recognition: Crafting Effective Programs Introduction2 minutes
Why Employee Recognition Matters in Remote Work5 minutes

10 readingsTotal 100 minutes

Different Types of Recognition at Work10 minutes
How to Build a Culture of Appreciation10 minutes
Why Peer Recognition Matters More Than You Think10 minutes
What are we Recognizing 10 minutes
Reflection Activity10 minutes
How to Give Effective Praise10 minutes
Setting the Right Goals for Your Recognition Program10 minutes
How to Design a Recognition Program That Drives Employee Engagement10 minutes
Employee Recognition for Remote and Virtual Employees10 minutes
Reflection Activity10 minutes

2 assignmentsTotal 20 minutes

Knowledge Check - Lesson 4.210 minutes
Knowledge Check - Lesson 4.110 minutes

In this module, you will learn how to review and design policies that support emotional well-being and vitality in the workplace. You will also learn how to train managers and employees on emotional support and wellness.