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There are 9 modules in this course
This course introduces you to Jira as a day-to-day tool for tracking work, managing quality assurance processes, and maintaining traceable, auditable project records. Beginning with navigation and a working understanding of issue types and hierarchy, you will progress to practical practices for creating well-documented issues, using filters to find and manage assigned work, and building personal dashboards to monitor progress. The course covers core defect logging and linking techniques to ensure traceability, and walks learners through testing workflows and verification practices to confirm fixes.
Designed for early-career practitioners and team members new to Jira, the course emphasizes hands-on, repeatable behaviours: writing clear tickets, applying consistent workflow transitions, and using search and export tools to prepare data for reporting. You will develop the ability to perform quick triage of assigned work, execute manual test cases, and document results. You will also assess the status and quality of issues in preparation for daily standups and QA reviews.
Feeling lost and overwhelmed by project management tools like Jira when joining a new team? "Navigate, Track, and Organize Your Work" is a beginner's module that turns this confusion into confidence. It teaches universal principles of digital work management that apply across platforms. You will learn to navigate project boards and backlogs, understand the language of modern work (epics, stories, tasks), and see how your tasks fit into the bigger picture. By mastering how to track and update your work, you will provide your team with crucial visibility and become an organized, indispensable contributor from day one.
What's included
4 videos2 readings4 assignments
Show info about module content
4 videos•Total 18 minutes
Why "Just a Task" Is Never Just a Task?•5 minutes
How to Navigate a Project Workspace?•5 minutes
The Power of a Living Board•4 minutes
How to Show Your Progress?•5 minutes
2 readings•Total 10 minutes
The Hierarchy of Work: Epics, Stories, Tasks, and Bugs•5 minutes
The Journey of a Task: Understanding Workflows•5 minutes
4 assignments•Total 65 minutes
Describing Your Workday•30 minutes
Hands-On Learning: What Type of Work Is This?•10 minutes
Knowledge Check: What's the Next Step?•10 minutes
Hands-On Learning: Bug Identification and Progress Tracking•15 minutes
Jira: Create, Track, and Workflow Issues
Module 2•2 hours to complete
Module details
Poor Jira usage creates project chaos, with vague tickets and outdated statuses causing confusion and delays. "Jira: Create, Track, and Workflow Issues" is a module for all team members to transform Jira into an engine for momentum. You will learn to create perfectly clear issues, track work with powerful search (JQL) and custom dashboards, and use workflows to communicate progress with integrity. Master the skills to make Jira a trusted source of truth, thereby ensuring a seamless workflow from "To Do" to "Done," and turning you into a driver of your team's success.
What's included
4 videos2 readings3 assignments
Show info about module content
4 videos•Total 21 minutes
The Anatomy of a Confusing Request•5 minutes
How to Write a Clear Work Item?•6 minutes
A Clear Workflow That Saved a Project•5 minutes
How to Update Your Progress?•5 minutes
2 readings•Total 10 minutes
The Building Blocks of a Great Work Item•5 minutes
Understanding Your Item's Journey•5 minutes
3 assignments•Total 60 minutes
Describe Your First Task's Lifecycle•30 minutes
Knowledge Check: From Scenario to Summary•10 minutes
Hands-On Learning : Designing a New Feature Request•20 minutes
Analyze Jira: Find Your Open Work
Module 3•1 hour to complete
Module details
Feeling overwhelmed by a chaotic firehose of project notifications? This module teaches you to master your work management tool's most powerful feature: its search engine. Transition from being a passive recipient of tasks to an empowered user. You will learn to build precise queries using filters and sorting to cut through the noise and create a clear, prioritized to-do list. By saving these custom searches, you can create a personal dashboard that instantly shows you what to work on next, transforming your project tool from a source of stress into a command center for focus and clarity.
What's included
2 videos1 reading3 assignments
Show info about module content
2 videos•Total 11 minutes
The Three Types of Search•6 minutes
Building a Personal Work Filter•5 minutes
1 reading•Total 5 minutes
Your Toolkit for Finding Work•5 minutes
3 assignments•Total 50 minutes
Define Your Prioritized Worklist•25 minutes
Knowledge Check: From Chaos to Clarity•10 minutes
Hands-On Learning: Prioritizing Your Work with Search, Filter, and Sort•15 minutes
Track, Export, and Dashboard in Jira
Module 4•2 hours to complete
Module details
Tired of manually digging for project data in Jira? "Track, Export, and Dashboard in Jira" is a beginner's module that transforms you into a data-driven leader. You'll learn to analyze project health using List, Board, and Timeline views to spot bottlenecks and assess deadlines. Then, you'll master exporting specific data to create powerful custom reports. Finally, you'll build a personal Jira dashboard with real-time gadgets to monitor workloads, track progress, and visualize key metrics. Stop making guesses and start leading with clear, actionable insights that turn project chaos into dashboard clarity.
What's included
3 videos2 readings4 assignments
Show info about module content
3 videos•Total 20 minutes
How to Define an Export for a CSV Report?•8 minutes
Dashboards for Clarity: The Codificamos Story•5 minutes
How to Design and Configure a Dashboard?•7 minutes
2 readings•Total 14 minutes
Understanding Project Views: List, Board, and Timeline•7 minutes
A Guide to Essential Dashboard Gadgets•7 minutes
4 assignments•Total 75 minutes
Dashboard Design and Analysis•30 minutes
Exporting for the Weekly Report•15 minutes
Knowledge Check: Tracking and Exporting Concepts•10 minutes
Hands-On Learning: Tracking, Exporting, and Visualizing Project Metrics•20 minutes
Track, Log, and Link Jira Defects Fast
Module 5•2 hours to complete
Module details
"Track, Log, and Link Jira Defects Fast" is a beginner's module for IT, operations, and development teams. It teaches you to create clear, high-quality bug reports that accelerate resolution time. You will master documenting issues with reproducible steps, contrasting expected vs. actual results, and differentiating priority from severity for effective triage. The module also covers using Jira's issue linking to clearly map dependencies. You will learn to log and manage defects smarter, not just faster, enabling your team to diagnose and resolve technical problems with maximum efficiency.
What's included
3 videos3 readings4 assignments
Show info about module content
3 videos•Total 19 minutes
From Guesswork to Resolution: The Power of a Good Bug Report•6 minutes
Writing for Clarity: Reproducible Steps & Supporting Evidence•8 minutes
The Missing Link: How Hidden Dependencies Derail Sprints•6 minutes
3 readings•Total 23 minutes
The Anatomy of a Perfect Defect Report•8 minutes
The Art of Triage: Understanding Priority vs. Severity•7 minutes
Connecting the Dots: A Guide to Linking Issues in Jira•8 minutes
4 assignments•Total 55 minutes
Defect Documentation Packet•30 minutes
Knowledge Check: Defect Fundamentals•5 minutes
Hands-On Learning: Log Your First Defect•15 minutes
Knowledge Check: Triage and Traceability•5 minutes
Verify Jira History: Confirm Accuracy Fast
Module 6•1 hour to complete
Module details
When a Jira ticket's status is incorrect, chaos ensues. "Verify Jira History: Confirm Accuracy Fast" is a module for any professional who needs project data they can trust. It teaches you to be a detective for your project, moving beyond basic tracking to master forensic analysis. You will learn to investigate an issue’s true status by analyzing its change history for red flags, interpreting comments for hidden context like blockers, and cross-referencing with linked issues and code commits. Stop basing decisions on bad data and learn to find the truth in Jira.
What's included
3 videos2 readings2 assignments
Show info about module content
3 videos•Total 18 minutes
The Ripple Effect of a Bad Status•6 minutes
The Verification Process in Action•5 minutes
An Expert's Analysis of a Complex Issue•7 minutes
2 readings•Total 20 minutes
The Three Pillars of Verification•10 minutes
A Verification Checklist•10 minutes
2 assignments•Total 45 minutes
The Jira Verification Project•30 minutes
Hands-On Learning: Jira Issue Audit and Status Validation•15 minutes
Jira for Quality Assurance Testing
Module 7•2 hours to complete
Module details
"Jira for Quality Assurance Testing" is a beginner's module for aspiring QA professionals, developers, and project teams. It provides a structured path to mastering fundamental software testing methodologies within the Jira ecosystem. You'll learn to distinguish between smoke, regression, and exploratory testing. Through hands-on instructions, you will become proficient in executing manual test cases and documenting results with evidence directly in Jira. The module emphasizes clear communication, equipping you to implement systematic QA processes that help your team identify defects early and deliver reliable software with confidence.
What's included
4 videos2 readings4 assignments
Show info about module content
4 videos•Total 21 minutes
From Chaos to Clarity: A QA Transformation•6 minutes
Smoke vs. Regression Testing: When to Use Each•6 minutes
The Power of Proof: Transforming QA with Documentation•5 minutes
Executing a Manual Test in Jira•4 minutes
2 readings•Total 10 minutes
A Guide to Smoke, Regression, and Exploratory Testing•5 minutes
Knowledge Check: Foundations of Software Testing Concepts•10 minutes
Hands-On Learning: Your First Test Case: Documenting a Login Feature•10 minutes
Verify Fixes and Analyze Quality Metrics
Module 8•2 hours to complete
Module details
Tired of "zombie bugs" that return after being "fixed"? "Verify Fixes and Analyze Quality Metrics" is a beginner's module that transforms you into a quality leader. You will master a structured workflow for verifying individual fixes, ensuring their permanent resolution before closure. Then, you'll learn to analyze key metrics, such as bug creation vs. resolution rates, to assess your project's overall health. By the end, you'll stop guessing about quality and start using data to prove it, confidently answering not just if a bug is fixed, but "What is the true state of our product's quality?"
What's included
4 videos2 readings4 assignments
Show info about module content
4 videos•Total 21 minutes
What is a Defect Retest? The Final Step in Quality•7 minutes
How to Verify a Fix: A Step-by-Step Simulation•4 minutes
Why Metrics Matter: The Story Beyond the Bugs•5 minutes
How to Build and Read a Quality Dashboard?•5 minutes
2 readings•Total 18 minutes
The Anatomy of a Defect Ticket•8 minutes
Key Quality Metrics Explained•10 minutes
4 assignments•Total 60 minutes
Verify Fixes and Analyze Quality Metrics•25 minutes
Hands-On Learning: Verify Your First Fix•10 minutes
Knowledge Check: The Verification Workflow•10 minutes
Hands-On Learning: Defect Validation and Quality Dashboard Analysis•15 minutes
Status Dashboard and QA Report
Module 9•2 hours to complete
Module details
In this project, you will transform raw project data into actionable intelligence. You’ll build a two-view dashboard to visualize KPIs and at-risk items, and then use generative AI to draft a weekly status report, applying a QA checklist to produce a final, human-reviewed version. Critically, you will evaluate the AI’s performance by building a confusion matrix to compute its precision and recall. Based on your findings, you’ll make a business recommendation, proving your ability to deliver clear, data-driven reports and validate AI tools for responsible use in a professional business environment.
What's included
2 readings1 assignment
Show info about module content
2 readings•Total 14 minutes
Why This Project Matters•4 minutes
Your Project Blueprint: Requirements and Evaluation•10 minutes
1 assignment•Total 120 minutes
Project: Status Dashboard and QA Report•120 minutes
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Yes. Labs include manual test execution and defect logging exercises using provided sample data.
Do I need Jira admin access?
No. Exercises use screenshots, templates, and CSV exports—admin access isn’t required.
What deliverable will I produce?
A two-view status dashboard (KPI + overdue/risk) and a QA report used as a portfolio artifact.
Do I need JIRA hands-on experience to be successful in this course?
No, throughout the series of courses, the learner will build knowledge of Jira and its operations. I do suggest, though, as a start to this certification, that the learners receive a 30–45 minute short course in Jira Overview and Navigation or quick tips for Jira use.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Certificate?
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.