By the end of this course, learners will be able to define quality concepts, analyze quality costs, evaluate philosophies of pioneers like Deming, Juran, and Crosby, apply TQM principles, and implement customer-focused strategies. They will also be equipped to design quality councils, foster employee involvement, build supplier partnerships, and use statistical tools for continuous improvement.
Mastering TQM: Apply, Evaluate & Improve Quality Systems
Mastering TQM: Apply, Evaluate & Improve Quality Systems
This course is part of TQM Excellence: Lean Six Sigma & Quality Systems Specialization
Instructor: EDUCBA
1,638 already enrolled
Included with
Gain insight into a topic and learn the fundamentals.
36 reviews
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Define quality concepts, analyze quality costs, and evaluate TQM philosophies.
Apply TQM principles, customer-focused strategies, and statistical tools.
Design councils, foster employee involvement, and build supplier partnerships.
Skills you'll gain
- Quality Management Systems
- Supplier Management
- Continuous Quality Improvement (CQI)
- Continuous Improvement Process
- Kaizen Methodology
- Drive Engagement
- Quality Management
- Quality Improvement
- Service Improvement
- Quality Assurance and Control
- Supplier Relationship Management
- Quality Assurance
- Employee Engagement
- Customer experience improvement
- Quality Control
- Supplier Quality Management
- Lean Manufacturing
- Quality Assessment
- Quality Monitoring
- Product Quality (QA/QC)
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in English
91% of learners achieved a positive career outcome
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the TQM Excellence: Lean Six Sigma & Quality Systems Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
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Showing 3 of 36
SJ
Reviewed on Nov 22, 2025
Phenomenal curriculum. It covers every aspect of TQM, from foundational application to advanced continuous improvement strategies and evaluation.
AG
Reviewed on Oct 27, 2025
The content was rich, the delivery smooth, and the assignments meaningful. I can now confidently analyze and enhance our internal quality systems.
BB
Reviewed on Nov 21, 2025
The course content was structured perfectly, moving from the fundamentals of TQM to advanced evaluation and improvement techniques.
