Knowledge Accelerators

Microsoft 365 Foundations: Outlook, Teams & Viva

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Knowledge Accelerators

Microsoft 365 Foundations: Outlook, Teams & Viva

Keith Gibson

Instructor: Keith Gibson

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

5 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

5 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Collaborate and communicate effectively using Outlook, Microsoft Teams, and Viva tools

  • Organize emails, contacts, and workflows to manage information and stay productive

  • Share files, co-edit documents, and work seamlessly with teams across Microsoft 365

Details to know

Shareable certificate

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Recently updated!

June 2026

Assessments

40 assignments

Taught in English

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Build your subject-matter expertise

This course is part of the Microsoft 365 Foundations: Work, Meet, Share & Create Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 9 modules in this course

Dive into the essentials of Outlook Online, part of Microsoft 365, and master the art of efficient email management. You'll learn how to create, reply to, and forward messages, ensuring seamless communication. Explore the use of attachments and signatures to enhance your emails and streamline your workflow. By the end of this module, you'll be equipped with the skills to manage your messages effectively and navigate Outlook Online with confidence.

What's included

8 videos2 readings4 assignments

Welcome to the Categorize and Filter Your Outlook Online Inbox module! In this module, you'll discover how to efficiently manage your email workflow using Microsoft Outlook's powerful organizational tools. You'll learn how to work with categories, utilize folders and favorites, apply filters, change views to streamline your inbox. By mastering these features, you'll enhance your productivity and ensure that you stay on top of high-volume email communications with ease. Dive in and transform your email management skills with Outlook Online!

What's included

15 videos4 readings8 assignments

Welcome to the Manage Groups and Contacts in Outlook Online module! You'll dive into the essentials of efficiently managing your contacts and groups within Outlook Online, part of Microsoft 365. You'll learn how to use the People feature to streamline communication and collaboration with coworkers and clients. Discover how to create, view, and manage contact groups to keep your contacts organized and easily accessible. By the end of this module, you'll be equipped to optimize your Outlook Online experience, enhancing your productivity and connectivity.

What's included

15 videos3 readings6 assignments

Dive into the world of Microsoft Teams, a dynamic collaboration platform that revolutionizes communication within organizations. In this module, you'll learn how to create and manage teams and channels, enabling seamless collaboration on projects. You'll explore the nuances between private chats and team conversations, mastering how to use each effectively. Additionally, you'll gain insights into integrating Microsoft Teams with OneDrive and SharePoint, optimizing file management and sharing. By the end of this module, you'll be equipped to leverage Microsoft Teams for efficient communication and collaboration, enhancing productivity across your organization. ***Microsoft 365 features vary by subscription, app version, and organization settings. For example, some Teams features shown may require a business, enterprise, or other qualifying Microsoft 365 plan and may not be available to all learners.

What's included

10 videos2 readings4 assignments

Welcome to the module on mastering the updated Chats and Channels experience in Microsoft Teams. You’ll learn how to efficiently navigate and communicate using the streamlined interface, which consolidates messages, meeting updates, and team comments into one cohesive view. By the end of this module, you’ll be equipped to manage your communications like a Microsoft Teams expert, enhancing your productivity and efficiency in today’s fast-paced environment.***Microsoft 365 features vary by subscription, app version, and organization settings. For example, some Teams features shown may require a business, enterprise, or other qualifying Microsoft 365 plan and may not be available to all learners.

What's included

9 videos2 readings4 assignments

Dive into the world of Microsoft Teams and discover how it transforms collaboration by integrating the robust capabilities of Microsoft 365. You'll learn how to seamlessly incorporate tools like Word and Excel into your meetings and chats, enabling real-time co-authoring and streamlined teamwork. Explore how to access and add apps to your teams, share files, and collaborate effectively, all within a single platform. By the end of this module, you'll understand why Microsoft Teams is the preferred choice for thousands of organizations and how you can harness its full potential to drive collaboration and productivity. ***Microsoft 365 features vary by subscription, app version, and organization settings. For example, some Teams features shown may require a business, enterprise, or other qualifying Microsoft 365 plan and may not be available to all learners.

What's included

9 videos2 readings4 assignments

Welcome to the Personalize Outlook and Teams and Change Desired Settings module! You'll dive into the advanced personalization features of Microsoft 365, empowering you to tailor the interface and functionality to suit your preferences. You'll learn how to customize settings such as the default Start page, activate Dark mode, and manage notifications. Additionally, you'll explore how to personalize your experience in Outlook Online and Teams, ensuring that these tools work seamlessly for your unique needs. Get ready to take control and enhance your productivity with these powerful customization options! ***Microsoft 365 features vary by subscription, app version, and organization settings. For example, some Teams features shown may require a business, enterprise, or other qualifying Microsoft 365 plan and may not be available to all learners.

What's included

10 videos2 readings4 assignments

Welcome to the Get Started with Viva Engage module! You'll dive into the world of Viva Engage, a dynamic social network designed to enhance collaboration within and beyond your organization. You'll learn how to explore the intuitive interface, manage your profile, and effectively utilize the Home Feed to post conversations, attach files, and connect with colleagues. Embrace seamless collaboration and unlock the full potential of Viva Engage in your professional interactions. ***Microsoft 365 features vary by subscription, app version, and organization settings. For example, some Teams and Viva features shown may require a business, enterprise, or other qualifying Microsoft 365 plan and may not be available to all learners.

What's included

8 videos2 readings4 assignments

Welcome to the world of Microsoft Viva Learning, your gateway to personal and professional growth. In this module, you’ll discover how to harness the power of Viva Learning to enhance your skills and knowledge. You’ll learn how to add interests for personalized course recommendations, effectively browse, share, and bookmark content, and navigate the extensive library of courses available. Whether you're looking to delve into Assistive Technology, Graphic Design, or improve your team management skills, this module empowers you to take control of your learning journey. ***Microsoft 365 features vary by subscription, app version, and organization settings. For example, some Teams and Viva features shown may require a business, enterprise, or other qualifying Microsoft 365 plan and may not be available to all learners.

What's included

4 videos1 reading2 assignments

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Instructor

Keith Gibson
Knowledge Accelerators
27 Courses426,663 learners

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