Chris Croft Training

Virtual Teams: Remote Team Management & Leadership

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Chris Croft Training

Virtual Teams: Remote Team Management & Leadership

Chris Croft

Instructor: Chris Croft

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Gain insight into a topic and learn the fundamentals.
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Learn how to build trust, improve communication, and keep remote team members engaged, productive, and accountable.

  • Discover practical techniques for managing performance, leading virtual meetings, and creating a strong remote team culture.

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Recently updated!

August 2026

Assessments

11 assignments¹

AI Graded see disclaimer
Taught in English

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This course is part of the New Manager Skills Toolkit Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 11 modules in this course

This opening section introduces why remote work has expanded so rapidly and why leading virtual teams requires a different managerial approach. You will examine the forces behind the rise of remote work and the two core challenges that shape the rest of the course: keeping people motivated while maintaining enough control to ensure quality and accountability. This foundation helps you see remote leadership as a practical, modern management skill rather than a temporary adjustment.

What's included

3 videos1 assignment2 discussion prompts

This section helps you rethink a common concern in remote leadership: that giving people autonomy automatically creates unacceptable risk. You will explore how effective managers separate planning from execution, weigh knowledge against trust, and use staged autonomy rather than all-or-nothing delegation. By the end, you will have a more practical way to reduce micromanagement while still protecting quality and accountability.

What's included

4 videos1 reading1 assignment1 discussion prompt

This section challenges management habits that may have worked in person but can create problems in remote settings. You will use the Remote Working Matrix to examine patterns that are too risky, too tight, or simply inconsistent for distributed teams. The goal is to help you recognize and replace instinctive habits with more intentional choices that better balance control, trust, and motivation.

What's included

4 videos1 assignment2 discussion prompts

This section turns the matrix into action by focusing on the management styles that are actually workable in remote teams. You will examine when to use styles such as Trusted Implementer, Big and Important, Expert Advice, Developing/Testing, and The Star. These options give you a practical toolkit for choosing how much to plan with people, how much freedom to give them, and how closely to follow up based on trust, capability, and task importance.

What's included

6 videos1 assignment2 discussion prompts

This section helps you move from knowing the styles to choosing them well in real situations. You will work through rules of thumb, two-axis thinking, collaborative agreement, and a decision process that adapts to the person and the task. Rather than relying on one default style, you will learn to make deliberate management choices that balance quality, motivation, and efficiency in remote work.

What's included

7 videos1 reading1 assignment2 discussion prompts

This section focuses on one of the most important foundations of remote leadership: helping people feel secure. You will explore how communication, emotional consistency, feedback, and clear ownership influence confidence and stability when people work at a distance. These practices help reduce uncertainty, strengthen accountability, and create a more dependable remote working environment.

What's included

6 videos5 readings1 assignment2 discussion prompts

This section addresses the human need for connection in remote teams and shows that belonging must be built intentionally. You will explore meetups, weekly team meetings, shared decisions, and cross-department connection as practical ways to strengthen team identity. These tools are especially valuable when distance can otherwise leave people isolated, disconnected, or loosely attached to the wider organization.

What's included

4 videos1 reading1 assignment2 discussion prompts

This section explores how remote leaders can help team members feel important, included, and recognized. You will examine ways to involve junior employees, draw out quieter voices, increase inclusion, and use visible recognition to reinforce value. These practices matter because distance can easily make people feel overlooked, while intentional recognition can improve confidence, engagement, and commitment.

What's included

4 videos2 readings1 assignment2 discussion prompts

This section focuses on helping remote workers grow, take on meaningful challenges, and realize their potential. You will explore how to align work with individual interests, measure outcomes rather than visible activity, create challenge and variety, and define personal success in motivating ways. This shift from simple supervision to growth-oriented leadership can help remote employees stay engaged over the long term.

What's included

5 videos2 readings1 assignment3 discussion prompts

This section helps you refine your leadership by adapting management and communication to different personality tendencies. You will examine the four types used in the course—Analytical, Controller, Enthusiast, and Amiable—and consider how each may prefer different pacing, detail, structure, and interaction. The emphasis is practical: personality awareness should improve fit and communication without turning people into fixed categories.

What's included

6 videos2 readings1 assignment5 discussion prompts

This closing section brings the course together by reviewing the major ideas and reinforcing the practical takeaways you can use in your own remote leadership context. You will revisit the key concepts across management styles, motivation, communication, belonging, recognition, self-actualization, and personality-based adaptation. The section provides a clear conclusion while helping you leave with a more organized and actionable approach to leading remote teams.

What's included

2 videos1 reading1 assignment1 discussion prompt

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Instructor

Chris Croft
Chris Croft Training
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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.