Chris Croft Training

Meetings Mastery: Run And Attend Meetings Efficiently

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Chris Croft Training

Meetings Mastery: Run And Attend Meetings Efficiently

Chris Croft

Instructor: Chris Croft

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Gain insight into a topic and learn the fundamentals.
9 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
9 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Learn how to decide when a meeting is needed, plan it properly, and keep discussions focused so that meetings achieve clear outcomes.

  • Discover practical techniques for contributing confidently, handling difficult situations, and making every meeting more productive.

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Recently updated!

August 2026

Assessments

9 assignments¹

AI Graded see disclaimer
Taught in English

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This course is part of the New Manager Skills Toolkit Specialization
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There are 8 modules in this course

This opening module helps learners step back from automatic calendar habits and think more critically about why meetings exist in the first place. You will examine what meetings are for, how different meeting types serve different purposes, and why unnecessary meetings drain time, attention, and momentum. By the end, learners will be better prepared to decide when a meeting is worth having, what kind of meeting is needed, and when cancelling or replacing one is the smartest choice.

What's included

3 videos1 reading1 assignment1 discussion prompt

Effective meetings are usually designed before they begin, and this module focuses on the practical choices that make that possible. Learners will explore how to keep attendee lists lean, assign useful roles, protect time with clear end points, and build agendas that help people arrive prepared. The module also highlights reminders, ground rules, parking techniques, and inclusive participation methods that turn planning into better flow, stronger decisions, and a more respectful experience for everyone involved.

What's included

7 videos1 reading1 assignment2 discussion prompts

Once a meeting starts, facilitation becomes visible in real time. This module helps learners turn discussion into progress by using visuals, guiding decisions, managing derailments, capturing actions, and closing with clarity. You will practice the habits that help a group stay focused, make decisions instead of circling them, and leave with clear ownership and next steps that carry the meeting’s work forward.

What's included

6 videos1 reading1 assignment3 discussion prompts

Meetings are not only a leadership skill; they are also a participation skill. This module helps learners make better decisions about when to attend, how to clarify their role, and how to arrive ready to contribute. It also addresses practical realities such as joining late and staying constructive during long sessions, so learners can participate professionally and add value even when they are not leading the room.

What's included

5 videos1 assignment1 discussion prompt

Even well-designed meetings succeed or fail through human behavior. In this module, learners will work on the everyday people challenges that affect punctuality, preparation, attention, and participation. By developing practical responses to lateness, low engagement, uneven contribution, and varied communication styles, learners will be better equipped to protect group time and create a meeting environment where more people can contribute effectively.

What's included

4 videos1 reading1 assignment2 discussion prompts

Some meetings need more than good planning; they need calm control when things start to unravel. This module focuses on the facilitator’s ability to restore structure under pressure by prioritizing the agenda, steering the conversation back on course, managing dominant voices, handling conflict, and responding to difficult behaviors. Learners will build practical techniques for maintaining progress and credibility when the room becomes more challenging than expected.

What's included

6 videos1 assignment1 discussion prompt

Not every meeting can be perfectly managed in the moment, so professionals also need recovery skills. This module addresses stressful or awkward situations such as missing a meeting, sensing tension that no one is naming, staying composed under pressure, and speaking effectively when senior people are present. Learners will build confidence, emotional control, and practical recovery habits that help preserve trust and keep work moving forward.

What's included

4 videos1 assignment1 discussion prompt

This module shifts from individual meetings to the broader systems and habits that shape meeting culture over time. Learners will explore how to improve remote and hybrid meetings, evaluate recurring meetings for real value, strengthen follow-up, break patterns of poor meeting behavior, and build shared norms that support clarity and accountability. The emphasis is on sustainable improvement so better meetings become a team habit rather than a one-time success.

What's included

6 videos2 assignments2 discussion prompts

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Instructor

Chris Croft
Chris Croft Training
33 Courses3,291 learners

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.