About this Course

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Learner Career Outcomes

40%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 11 hours to complete
Spanish
Subtitles: Spanish

Learner Career Outcomes

40%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 11 hours to complete
Spanish
Subtitles: Spanish

Offered by

Universidad Nacional Autónoma de México logo

Universidad Nacional Autónoma de México

Syllabus - What you will learn from this course

Week
1

Week 1

4 hours to complete

Principios de la estrategia organizacional

4 hours to complete
2 videos (Total 11 min), 3 readings, 2 quizzes
2 videos
Principios de la estrategia organizacional8m
3 readings
Si no estás inscrito a este curso como usuario de Coursera para la UNAM, por favor revisa esta información:10m
Introducción10m
Planeación estratégica45m
1 practice exercise
Planeación estratégica: George Steiner20m
Week
2

Week 2

2 hours to complete

Establecimiento de objetivos y diseño de estrategias

2 hours to complete
1 video (Total 7 min)
Week
3

Week 3

3 hours to complete

Establecimiento y alineación de indicadores

3 hours to complete
1 video (Total 5 min), 1 reading, 2 quizzes
1 reading
Comportamiento organizacional (Balanced Scorecard)30m
1 practice exercise
Comportamiento organizacional25m
Week
4

Week 4

2 hours to complete

Como mantener la calidad y la mejora continua en la empresa

2 hours to complete
1 video (Total 9 min), 1 reading, 1 quiz
1 reading
Conceptos básicos de calidad, servicios y mejora continua30m
1 practice exercise
Como mantener la calidad y la mejora continua en la empresa25m

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About the Habilidades Gerenciales Specialization

Este programa especializado está dirigido a personas que trabajen en instituciones públicas y/o privadas que ocupan un puesto en mandos medios o superiores que deseen mejorar notablemente su desempeño directivo. También, es para cualquier persona que desea desarrollar su potencial y prepararse para ocupar puestos en niveles gerenciales....
Habilidades Gerenciales

Frequently Asked Questions

  • Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

    • The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.

    • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.

More questions? Visit the Learner Help Center.