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Sales Coaching and Team Enablement for the Digital Era

This course is part of Advanced Sales Training: Challenging, Coaching, and Closing Specialization

Instructor: LearnQuest Network

Included with

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3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

3 hours to complete

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

3 hours to complete

Flexible schedule

Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your subject-matter expertise

This course is part of the Advanced Sales Training: Challenging, Coaching, and Closing Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

Elevate your impact by learning to coach your sales team and peers toward continuous improvement in a digital-first environment. This course brings together research-backed approaches to micro-coaching, feedback, and sales playbook development. You'll uncover methods to boost team confidence, drive resilience, and embed coaching into your workflow for consistent professional growth. The curriculum emphasizes scalable, technology-enabled coaching solutions tailored for teams operating in remote/hybrid, culturally diverse, or rapidly scaling organizations across India and the US.

Module details

Reimagine how your sales teams learn, adapt, and succeed. In this module, you’ll break away from outdated management routines and discover the powerful impact of ongoing, agile coaching in today’s digital landscape. Learn to lead with empathy and rigor, empower diverse teams through a growth mindset, and deliver high-impact feedback in real time. Master foundational practices that support motivation, minimize burnout, and build habits of continuous excellence—preparing your team for peak performance no matter where or how they work.

What's included

9 videos2 readings2 assignments

9 videosTotal 14 minutes

Welcome to the Digital Era of Sales2 minutes
Foundations of Sales Coaching1 minute
Shift from Directive Management to Empowering Coaching2 minutes
Instill a growth mindset within multicultural teams2 minutes
Recognize and mitigate burnout in fast-paced sales environments1 minute
Deliver actionable feedback in real time using digital tools2 minutes
Design and implement micro-coaching sessions in remote teams1 minute
Measure coaching impact on key sales metrics2 minutes
Sales Coaching to Team Collaboration1 minute

2 readingsTotal 20 minutes

Action Story: When Your Team Stalls Under Pressure10 minutes
Action Story: When Feedback Arrives Too Late to Matter10 minutes

2 assignmentsTotal 36 minutes

Coaching Mindsets for High Performance10 minutes
Foundations of Sales Coaching26 minutes

Unlock exceptional results by transforming how your sales teams learn from—and elevate—one another. In this module, you’ll harness the power of team collaboration and digital knowledge transfer to accelerate performance. Master proven strategies for creating robust sales playbooks, running dynamic peer coaching circles, and integrating cloud-based technologies into daily routines. Whether onboarding new hires or scaling best practices globally, you’ll develop systems that keep expertise flowing and skills growing—no matter where your people work or what markets they serve.

What's included

9 videos2 readings2 assignments

9 videosTotal 15 minutes

Enable Team Collaboration and Knowledge Transfer2 minutes
Expert Insights: From Hero Seller to Architect of Sustainable Growth1 minute
Establish sales playbooks2 minutes
Facilitate virtual roleplay and shadowing2 minutes
Organize peer coaching circles2 minutes
Leverage cloud-based tools2 minutes
Adapt training and coaching2 minutes
Integrate video and social apps2 minutes
Expert Insights: Structure and Accountability Drive Sales Team Performance2 minutes

2 readingsTotal 20 minutes

Action Story: When Your Team Keeps Solving the Same Problems Over and Over10 minutes
Action Story: When Your Global Team Can’t Get on the Same Page10 minutes

2 assignmentsTotal 36 minutes

Peer-to-Peer Enablement Strategies10 minutes
Enabling Team Collaboration and Knowledge Transfer26 minutes

Elevate your sales impact by mastering both self-coaching and structured manager-to-rep coaching techniques. In this module, you’ll discover evidence-based methods to set personalized development plans, conduct data-driven one-on-ones, and empower yourself and your team to track and own their growth. Harness daily reflective routines and cutting-edge AI learning tools to drive lasting performance gains—even in the most demanding sales settings. Whether you lead a team or drive your own development, you’ll gain actionable frameworks to build resilience, skill mastery, and a culture of continuous improvement.