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Samsung Mobile Repair Essentials

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Samsung Mobile Repair Essentials

Instructor: Amanda Harmon

1,568 already enrolled

Included with

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3 modules

Gain insight into a topic and learn the fundamentals.

10 reviews

Intermediate level

Recommended experience

7 hours to complete

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

10 reviews

Intermediate level

Recommended experience

7 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

This course will prepare you to effectively understand mobile device repair and the role you can play as a mobile repair expert of Samsung.
We'll help you become proficient in providing back of house troubleshooting support and repairs for Samsung mobile devices.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

6 assignments

Taught in English

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There are 3 modules in this course

Welcome to Samsung Mobile Repair Essentials. It's time to learn about the proprietary tools and systems used to properly repair Samsung mobile products. These tools and systems will be essential for repairing Samsung mobile devices.

To be successful in this course, you should first complete the Samsung Customer Care Essentials course to understand the use cases for these new skills. This is an intermediate course, intended for learners with a background or interest in electronic technology and Samsung mobile device disassembly, assembly, and overall repair. By the end of this course, you will be able to: • Demonstrate proper safety techniques • Describe routine maintenance of tools • Identify tools required to repair a device • Recall proper electrostatic discharge (ESD) protocol • Organize a repair bench • Recall how to handle parts in a way to prevent damage • Troubleshoot potential defective parts based off of a device's symptoms • Describe the roles of components in a device • Identify parts within a device • Describe how Water Resistant Testing works • Recall the systems used during a repair • Explain the purpose of each system

Module details

This week will focus on the tools and equipment that are used to disassemble and reassemble the device that is needing repair. You will also gain valuable knowledge on how you can keep yourself and the device safe during the repair process.

What's included

6 videos8 readings2 assignments

6 videosTotal 24 minutes

What to Expect1 minute
Setting Up The Repair Bench2 minutes
Tool Identification7 minutes
AOD Maintenance4 minutes
Safety Protocols4 minutes
Electrostatic Discharge6 minutes

8 readingsTotal 64 minutes

Before You Begin5 minutes
Foundation of Level 2 Repairs Introduction and Learning Objectives5 minutes
Tool Inspection10 minutes
Tool Maintenance20 minutes
All About Safety2 minutes
Safety Precautions10 minutes
The Importance of Preventing ESD2 minutes
Cleanliness of the Workplace10 minutes

2 assignmentsTotal 30 minutes

Repair Bench Quiz10 minutes
Foundation of Level 2 Repairs Quiz20 minutes

In this week, we break down a mobile device and discuss the hardware components within. We look each part and review some of the common symptoms that are seen if that part malfunctions.