Who is this program for?

This program is for you: <text variant="body1">· If you want to switch to a career in the field of Program Management. <text variant="body1">· If you are interested in the field of program management and just starting out. Earning a Microsoft Program Management certificate can help advance your career or help you address gaps in your knowledge, skills, and abilities.

What background knowledge is necessary?

You don’t need any background knowledge to take this Professional Certificate. Whether you’re just starting out or a professional in a relevant field, this program can be the right fit for you.

What is the main benefit of a Professional Certificate?

Whether you’re looking to start a new career or change your current one, Professional Certificates help you become job-ready. Apply your new skills on hands-on projects that showcase your expertise to potential employers and earn a career credential to kickstart your new career.

What does a program manager do?

Program managers are skilled and organized professionals who oversee multiple related projects within an organization to ensure they work together effectively. They ensure all the projects align with the company’s goals, stay on track, and deliver the expected benefits. They coordinate between teams, manage resources, and handle any issues that arise, making sure the overall program is successful and meets its objectives.

What jobs can I get with program management skills?

<text variant="body1">Prepare for a career in the high-demand field of program management. The program management skills you learn in this program prepare you for an entry-level role as a program manager. This program also prepares you for a variety of other entry-level roles that require goal-driven problem-solving and strategic planning. <text variant="body1">These roles include: <text variant="body1">· Project Manager <text variant="body1">· Program Manager <text variant="body1">· Product Manager <text variant="body1">· Scrum Master <text variant="body1">· Project Coordinator <text variant="body1">· Business Analyst <text variant="body1">· Change Manager <text variant="body1">· Operations Manager <text variant="body1">· IT Project Manager <text variant="body1">· Construction Project Manager <text variant="body1">· Engineering Project Manager

Will I be able to complete this course online?

This course is completely online. You can access your lessons, readings, and assignments anytime and anywhere via the web or your mobile device.

Do I need to take the courses in a specific order?

Yes. We highly recommend taking the courses of each certificate program in the order they are presented. The content in the courses builds on information from earlier courses. The final course contains a practice exam that assesses your knowledge of the content covered in the previous courses. As such, it makes the most sense to take the courses in the order they are presented.

How long does it take to complete the professional certificate?

It typically takes 4 months to complete the 7 courses. However, some learners may go through the content faster.

What will I be able to do upon completing the Professional Certificate?

When you complete this Professional Certificate, you’ll have an understanding of the fundamental concepts of program management and how they apply to an enterprise environment including: <text variant="body1">· Coordinating project managers with their teams through all phases of a successful program. <text variant="body1">· Using predictive, agile, and hybrid approaches and tailored methodologies to determine which way of working is best for each program. <text variant="body1">· Highlighting the success of a program and its impact on overall strategic organizational goals. <text variant="body1">You will also be prepared to complete PgMP (Program Management Professional) from PMI and MSP (Managing Successful Programs) Practitioner - from AXELOS.

When will I have access to the lectures and assignments?

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

What will I get if I subscribe to this Certificate?

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Team Building and Leadership in Program Management

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Team Building and Leadership in Program Management

This course is part of Microsoft Program Management Professional Certificate

Instructor: Microsoft

4,624 already enrolled

Included with

Learn more

4 modules

Gain insight into a topic and learn the fundamentals.

28 reviews

Beginner level

Recommended experience

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

28 reviews

Beginner level

Recommended experience

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Gain insight into the stages of team development.
Discuss the significance of effective team building and leadership in meeting project objectives.
Explore various leadership styles applicable to the managing of projects.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

21 assignments

Taught in English

91% of learners achieved a positive career outcome

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your Business Strategy expertise

This course is part of the Microsoft Program Management Professional Certificate

When you enroll in this course, you'll also be enrolled in this Professional Certificate.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from Microsoft

There are 4 modules in this course

In this course, you’ll discover the essentials of program management success through effective team development and leadership. You will explore team building, leadership, team dynamics, conflict management, and virtual team engagement. The course highlights identifying team stages, examining leadership styles, such as servant leadership, and focuses on developing leadership skills suited for project environments. Hands-on projects, including a project simulation, provide practical experience in applying theoretical concepts, enhancing your ability to lead teams and manage project challenges effectively. Whether you are a beginner or an experienced professional, this course offers indispensable knowledge to help you contribute to successful program outcomes.

After completing this course, you’ll be able to: • Identify the stages of team development. • Discuss the importance of effective team building and leadership to ensure project objectives are met. • Discuss different leadership styles relevant to Project Management. This is a great way to prepare for some useful certifications, such as PgMP - Program Management Professional from PMI, and MSP Practitioner - Managing Successful Programs from AXELOS. Note: This course is also part of the Microsoft Project Management Professional Certificate. If you've already completed this course as part of that program, your progress will be saved and will count towards your completion in this program.

Module details

This module provides a comprehensive introduction to key principles of team building and leadership, setting the foundation for the rest of the course. You will explore the dynamics of effective teamwork, leadership development, and best practices drawn from real-world applications. Through a blend of theoretical concepts and hands-on activities, you’ll develop essential skills for building cohesive teams and guiding them toward shared objectives.

What's included

9 videos11 readings5 assignments1 discussion prompt

9 videosTotal 43 minutes

Introduction to the course: Team Building and Leadership3 minutes
Introduction to Leading Teams3 minutes
Organisational Structures4 minutes
Critical Thinking7 minutes
Emotional Intelligence4 minutes
Project Knowledge5 minutes
Stakeholder engagement6 minutes
Stakeholder Mapping5 minutes
Module Summary: Introduction to Team Building and Leadership6 minutes

11 readingsTotal 105 minutes

Course syllabus10 minutes
How to be successful in this course10 minutes
Team Building and Leadership10 minutes
Acquiring Resources10 minutes
Building a Team10 minutes
Collaborative Environments10 minutes
Decision making10 minutes
Managing project knowledge10 minutes
Requirements gathering10 minutes
Strategies for empowering team members and stakeholders10 minutes
Additional resources: Introduction to team building and leadership5 minutes

5 assignmentsTotal 80 minutes

Activity: Organization10 minutes
Knowledge Check: Leading Teams15 minutes
Activity: Stakeholder Mapping10 minutes
Knowledge check: Empowering Team Members and Stakeholders15 minutes
Module quiz: Introduction to Team Building and Leadership30 minutes

1 discussion promptTotal 10 minutes

What do you hope to learn?10 minutes

Learners will explore the importance of team dynamics in project environments. This module focuses on key components such as Conflict Management.supporting virtual teams and project leadership. Learners will gain insights into the diverse responsbilities of a project manager. The hands-on activities and quizzes are designed to reinforce the theoretical knowledge acquired during the lessons, ensuring learners are well-equipped to develop and engage project teams

What's included

9 videos7 readings7 assignments

9 videosTotal 52 minutes

Introduction to Conflict Management5 minutes
Culture and communication5 minutes
Virtual Teams5 minutes
Collaborative Team Development5 minutes
High Performing Teams5 minutes
Getting the team on the same page5 minutes
Clarifying project goals and objectives7 minutes
SMART working5 minutes
Module summary: Team Dynamics and Development9 minutes

7 readingsTotal 70 minutes

Conflict Resolution10 minutes
Collaboration10 minutes
Defining Roles and Responsibilities10 minutes
Team Development Models10 minutes
Techniques for Building Shared Understanding10 minutes
SMART Criteria10 minutes
Additional resources: Team Dynamics and Development10 minutes

7 assignmentsTotal 115 minutes

Activity: Conflict resolution strategies20 minutes
Knowledge check: Conflict Management15 minutes
Activity: Virtual challenges10 minutes
Knowledge check: Virtual Teams15 minutes
Activity: SMART development10 minutes
Knowledge check: Building a Shared Understanding15 minutes
Module quiz: Team Dynamics and Development30 minutes

In this module, we will explore the critical role of project leadership in achieving project success. Project leadership goes beyond traditional management techniques, focusing on inspiring and guiding team members towards common goals. We will delve into various leadership styles essential for effective project leadership. By mastering project leadership concepts, you will be better equipped to lead your team to success

What's included

11 videos7 readings7 assignments

11 videosTotal 66 minutes

Project Leadership7 minutes
Adapting your leadership approach5 minutes
Influencing without Authority4 minutes
Servant Leadership5 minutes
Servant Leadership in Action5 minutes
Enhance Team Performance5 minutes
Introduction to Developing future Leaders6 minutes
Integration of a leadership pipeline8 minutes
Personalities5 minutes
Developing people7 minutes
Module summary: Project Leadership10 minutes

7 readingsTotal 70 minutes

Approaches to Leadership10 minutes
Politics, Power, and Getting Things Done10 minutes
Side by Side Comparison of Leadership Styles10 minutes
Benefits of Servant Leadership in Project Management10 minutes
Characteristics of Effective Leadership Development10 minutes
Leadership Personalities and Characteristics10 minutes
Additional resources: Project Leadership10 minutes

7 assignmentsTotal 105 minutes

Activity: Management and Leadership10 minutes
Knowledge check: Leadership Styles15 minutes
Activity: Leadership choices10 minutes
Knowledge check: Servant Leadership15 minutes
Activity: Developing Leadership10 minutes
Knowledge check: Developing future leaders15 minutes
Module quiz: Project Leadership30 minutes

In this module, you will be assessed on the key skills covered in the course.

What's included

2 videos3 readings2 assignments1 discussion prompt1 plugin

2 videosTotal 6 minutes

Course recap: Team Building and Leadership4 minutes
Congratulations2 minutes

3 readingsTotal 30 minutes

About the final project and assessment10 minutes
Activity: Project building10 minutes
Next Steps10 minutes

2 assignmentsTotal 120 minutes

Self Review: Project building30 minutes
Course quiz: Team building and leadership90 minutes

1 discussion promptTotal 10 minutes

Reflect on Learning10 minutes

1 pluginTotal 15 minutes

Exemplar: Project building15 minutes

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Microsoft

288 Courses2,531,637 learners

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Microsoft

Team Building and Leadership in Program Management

Team Building and Leadership in Program Management

What you'll learn

Skills you'll gain

Details to know

See how employees at top companies are mastering in-demand skills

Build your Business Strategy expertise

There are 4 modules in this course

Introduction to Team Building and Leadership

What's included

Team Dynamics and Development

What's included

Project Leadership

What's included

Final project and course assessment: Team building and leadership

What's included

Earn a career certificate

Instructor

Offered by

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Frequently asked questions

Who is this program for?

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What is the main benefit of a Professional Certificate?

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