介紹國際職場素養的內涵及相關課題，培育學生應有的職場視野與能力，便利學生融入職場環境，迅速自新手成為高手，裕如地發揮所學與所長。
Offered By
National Taiwan University
Syllabus - What you will learn from this course
Week
12 hours to complete
第一講 認識『職場素養』
歡迎大家來到這堂課一起探討【職場素養】！你可以在第一講中，找到全部六講課程的大綱和投影片 (Powerpoint)、課程作業的互評方式、通過本課程的條件，以及常見問題集。接著我們會循序漸進地介紹職場素養的意涵，包含職場的人與事、全相的職場素養、專家與專業的定義、職場素養的核心內容，以及自我領導力的重要性。
4 videos (Total 50 min), 4 readings
4 readings
課程大綱10m
課程 Powerpoint10m
評量方式10m
常見問題 ( Q & A )10m
Week
23 hours to complete
第二講 鍛鍊『溝通能力』(一)
溝通能力是職場素養的核心內涵。你將在第二講的內容中，學到溝通能力的四項核心：『關係角度』、『內容角度』、『詞彙選擇』與『句型結構』；成功的表達需要哪些關鍵要素，最後談談肢體語言及職場社交場合的溝通原則。＊本模組含一個互評作業（Peer review assessment）＊
3 videos (Total 53 min), 1 quiz
Week
31 hour to complete
第三講 鍛鍊『溝通能力』(二)
在瞭解溝通的基本原理後，我將分享職場上常見的溝通挑戰，以及應對的建議；說明提問的要領、信任建立的方略，和聲相的重要性。
3 videos (Total 53 min)
Week
43 hours to complete
第四講 強化『心緒智能』
心緒智能的高低決定個人在職場情境的表現好壞。第四講中，你會認識到幾個觀念：意念與專注心、意念與身心關聯、情緒的內涵，及情緒與領導力的關聯。＊本模組含一個互評作業（Peer review assessment）＊
4 videos (Total 66 min), 1 quiz
Week
51 hour to complete
第五講 建構『專業形象』
第五講中，我將說明職場專業形象和刻板印象的意涵，傳授印象管理和儀容管理的方略，讓你可以逐步建構起內外兼備的專業形象。
5 videos (Total 73 min)
Week
63 hours to complete
第六講 提升『人文素養』與『教養』
恭喜來到課程的最後一講！在第六講中，我將談談自己對人文素養的感悟，分享我培育人文素養的秘訣、職場的正向價值觀，最後給你一些課程期勉。 ＊本模組含一個互評作業（Peer review assessment）＊
5 videos (Total 85 min), 1 quiz
4.8
116 Reviews50%
got a tangible career benefit from this course
25%
got a pay increase or promotion
Top reviews from 職場素養 (Professionalism)
感到是一種緣，來到這個課程。\n\n最近，公司裡的CEO也在帶領我們，期勉我們追求卓越、向菁英學習。\n\n我想，人生所際遇，絕非偶然，有時仿似命定安排，於此時此刻，是該有所成長。\n\n當初，我離開職場多年以後再重返職場，也是為了讓自己未來的人生有意義，所以這五年多來也真的很努力。\n\n爾後，仍然會以不忘初衷鞭策，盡己心力讓自己的生涯更美好。
It worth spend your time to study and repeat again and again. It is not only taught you how to be a professional but also told you how to be a man.
Instructor
陳嫦芬
教授 (Professor)財務金融學系 (Department of Finance)
About National Taiwan University
We firmly believe that open access to learning is a powerful socioeconomic equalizer. NTU is especially delighted to join other world-class universities on Coursera and to offer quality university courses to the Chinese-speaking population. We hope to transform the rich rewards of learning from a limited commodity to an experience available to all. More courses information, the official Facebook Page: https://www.facebook.com/ntumooc2017/
Frequently Asked Questions
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
Is financial aid available?
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