職場素養 (Professionalism)

National Taiwan University

About this Course

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介紹國際職場素養的內涵及相關課題，培育學生應有的職場視野與能力，便利學生融入職場環境，迅速自新手成為高手，裕如地發揮所學與所長。

Learner Career Outcomes

50%

got a tangible career benefit from this course

33%

got a pay increase or promotion

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 10 hours to complete

Chinese (Traditional)

Subtitles: Chinese (Traditional), Chinese (Simplified)

Instructor

陳嫦芬

教授 (Professor)

財務金融學系 (Department of Finance)

19,226 Learners

1 Course

Learner Career Outcomes

50%

got a tangible career benefit from this course

33%

got a pay increase or promotion

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 10 hours to complete

Chinese (Traditional)

Subtitles: Chinese (Traditional), Chinese (Simplified)

Offered by

National Taiwan University

We firmly believe that open access to learning is a powerful socioeconomic equalizer. NTU is especially delighted to join other world-class universities on Coursera and to offer quality university courses to the Chinese-speaking population. We hope to transform the rich rewards of learning from a limited commodity to an experience available to all.

Syllabus - What you will learn from this course

Content Rating98%(1,383 ratings)

Week

Week 1

1 hour to complete

第一講認識『職場素養』

歡迎大家來到這堂課一起探討【職場素養】！你可以在第一講中，找到全部六講課程的大綱和投影片 (Powerpoint)、課程作業的互評方式、通過本課程的條件，以及常見問題集。接著我們會循序漸進地介紹職場素養的意涵，包含職場的人與事、全相的職場素養、專家與專業的定義、職場素養的核心內容，以及自我領導力的重要性。

1 hour to complete

4 videos (Total 50 min), 4 readings

4 videos

1-1 Introduction17m

1-2 認識『職場素養』10m

1-3 『職場素養』的核心內容11m

1-4 自我領導力11m

4 readings

課程大綱5m

課程 Powerpoint1m

評量方式5m

常見問題 ( Q & A )10m

Week

Week 2

2 hours to complete

第二講鍛鍊『溝通能力』(一)

溝通能力是職場素養的核心內涵。你將在第二講的內容中，學到溝通能力的四項核心：『關係角度』、『內容角度』、『詞彙選擇』與『句型結構』；成功的表達需要哪些關鍵要素，最後談談肢體語言及職場社交場合的溝通原則。＊本模組含一個互評作業（Peer review assessment）＊

2 hours to complete

3 videos (Total 53 min)

3 videos

2-1 認知差異15m

2-2 成功的表達語言與溝通16m

2-3 肢體語言社交場合溝通原則21m

Week

Week 3

1 hour to complete

第三講鍛鍊『溝通能力』(二)

在瞭解溝通的基本原理後，我將分享職場上常見的溝通挑戰，以及應對的建議；說明提問的要領、信任建立的方略，和聲相的重要性。

1 hour to complete

3 videos (Total 53 min)

3 videos

3-1 職場常見的溝通挑戰22m

3-2 『提問』的要領 / 『信任』的建立17m

3-3 職場聲相13m

Week

Week 4

2 hours to complete

第四講強化『心緒智能』

心緒智能的高低決定個人在職場情境的表現好壞。第四講中，你會認識到幾個觀念：意念與專注心、意念與身心關聯、情緒的內涵，及情緒與領導力的關聯。＊本模組含一個互評作業（Peer review assessment）＊

2 hours to complete

4 videos (Total 66 min)

4 videos

4-1 意念與專注心18m

4-2 意念與身心關聯 (1)20m

4-3 意念與身心關聯 (2)12m

4-4 情緒與領導力14m

Frequently Asked Questions

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What will I get if I purchase the Certificate?
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職場素養 (Professionalism)