This course provides a very effective method to approach problem solving and make the best possible decisions. I think it is very useful to grow as a better professional.
Effective Problem-Solving and Decision-Making
Effective Problem-Solving and Decision-Making
This course is part of multiple programs.
Instructor: Diane Spiegel
Access provided by IntouchCX Enterprise
293,231 already enrolled
7,588 reviews
Beginner level
No prior experience required
Flexible schedule
1 hour to complete
Learn at your own pace
97%
Most learners liked this course
What you'll learn
Reflect on how mindset and personal bias influence your ability to solve problems and make decisions.
Explain how organizational decisions impact personal development, team dynamics, and company performance.
Analyze the affordances and limitations associated with problem-solving and decision-making.
Articulate how team decisions can benefit your professional growth and organizational strategy.
Details to know
Shareable certificate
Add to your LinkedIn profile
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is available as part of
When you enroll in this course, you'll also be asked to select a specific program.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
Why people choose Coursera for their career
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Learner since 2018
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Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
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Learner since 2021
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Learner reviews
- 5 stars
70.62%
- 4 stars
20.96%
- 3 stars
6.07%
- 2 stars
1.44%
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0.88%
Showing 3 of 7588
GC
Reviewed on Jul 22, 2024
HH
Reviewed on Oct 8, 2020
An excellent course that come out with a lo of great info and useful for me as self improvement in improving my personnel development. Thank you to Mr Rob Stone for this great course.
S
Reviewed on Feb 5, 2021
A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.
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