Madecraft

Human Resources and People Operations Specialization

Madecraft

Human Resources and People Operations Specialization

Recruiting, Engagement, and Retention Skills.

Recruit diverse talent, mitigate hiring bias, and build employee experience that boosts retention.

Madecraft

Instructor: Madecraft

Access provided by Technological University (Thanlyin)

Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Recruit and hire high-quality, diverse talent using inclusive, bias-reducing practices.

  • Apply core HR guidelines for compensation, benefits, compliance, and employee relations.

  • Design and measure an employee experience strategy that builds trust and boosts retention.

Details to know

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Taught in English
Recently updated!

September 2026

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Specialization - 3 course series

HR Guidelines Everyone Should Know

HR Guidelines Everyone Should Know

Course 1, 4 hours

What you'll learn

  • How to identify ideal team players and choose recruiting and interview methods that fit the role and safeguard against bias.

  • How to design benefits, compensation, and recognition that make employees feel genuinely valued.

  • How to develop your people through the right training, retrospectives, and timely, powerful feedback.

  • How to keep your team through smart compliance, strong employee relations, and an intentional culture.

Skills you'll gain

Category: Recruitment
Category: Human Resources Software
Category: Compensation Analysis
Category: Organizational Development
Category: Performance Management
Category: Recruitment Strategies
Category: Training and Development
Category: Compliance Training
Category: Human Resources
Category: Talent Recruitment
Category: Human Resource Strategy
Category: Employee Relations
Category: Compensation Management
Category: Talent Acquisition
Category: Workers Compensation
Category: Employee Retention
Category: Full Cycle Recruitment
Category: Compensation and Benefits
Category: Human Resources Management and Planning
Category: Human Resource Management

What you'll learn

  • How to build inclusive, equitable recruitment practices that attract and fairly evaluate diverse, high-quality talent.

  • How to define competencies and candidate profiles, then strip out artificial barriers that exclude great candidates.

  • How to mitigate unconscious bias with diverse panels, behavior-based interviews, and objective evaluation tools.

  • How to source, brand, and post inclusively, then evaluate and pivot your process to improve every HR recruiting strategy.

Skills you'll gain

Category: Job Evaluation
Category: Talent Pipelining
Category: Human Resource Strategy
Category: Talent Acquisition
Category: Human Resources
Category: Diversity Awareness
Category: Interviewing Skills
Category: Workplace inclusivity
Category: Diversity Programs
Category: Diversity and Inclusion
Category: Talent Sourcing
Category: Recruitment
Category: Talent Recruitment
Category: Diversity Equity and Inclusion Initiatives
Category: Recruitment Strategies
Category: Talent Management
Category: Branding
Category: Full Cycle Recruitment
Building a Stellar Employee Experience

Building a Stellar Employee Experience

Course 3, 3 hours

What you'll learn

  • Identify the five factors that shape the employee experience and prioritize the foundational needs your people rely on to do their best work.

  • Apply human-centered strategies to strengthen recognition, coaching, community, and growth across your team.

  • Measure the employee experience with frequent feedback, sharp survey questions, and a calm response to criticism.

  • Connect employee engagement to real gains in customer service, talent retention, and profitability.

Skills you'll gain

Category: Employee Training
Category: Customer experience improvement
Category: Employee Retention
Category: Human Resources
Category: Human Resource Strategy
Category: Employee Performance Management
Category: Organizational Strategy
Category: Employee Coaching
Category: User Feedback
Category: Interpersonal Communications
Category: Employee Engagement
Category: Customer experience strategy (CX)
Category: Leadership
Category: Employee Surveys
Category: People Management
Category: Culture Transformation
Category: Experience Design
Category: Talent Management
Category: Communication
Category: Human Centered Design

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Instructor

Madecraft
Madecraft
140 Courses12,246 learners

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Madecraft

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