In this course, you will cover the fundamentals of human capital management with a focus on the retail industry. Professor Matthew Bidwell will start by examining the critical role that people play in creating value within any business, and will then assess how that value is fostered by various organizational practices. Professor Bidwell then does a deep-dive into some of the practices that drive organizational success: how to hire effectively; how to develop and retain a skilled workforce; and to motivate employees to contribute to organizational success. By the end of this course, you will have a better understanding of how human capital contributes to the success of the business, a critical role in shaping your organizational capacity.

Managing Human Capital in Retail

Managing Human Capital in Retail
This course is part of Omnichannel Retail Strategy Specialization

Instructor: Matthew Bidwell
Access provided by Abu Dhabi National Oil Company
4,240 already enrolled
77 reviews
Skills you'll gain
- Employee Retention
- Workforce Development
- Recruitment Strategies
- Employee Engagement
- Employee Training
- Workforce Management
- Job Evaluation
- Recruitment
- Management Training And Development
- Human Capital
- Human Resource Strategy
- Talent Management
- Organizational Strategy
- Compensation Management
- Employee Performance Management
- Human Resources Management and Planning
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Reviewed on Jul 16, 2025
Always loved the insights from Prof. Bidwell and his charming sense of humour
Reviewed on Feb 2, 2023
The clearest and best source of information on recruitment and workforce management that I have ever been fortunate enough to come across.
Reviewed on Jul 5, 2024
Professor Bidwell was excellent in explaining concepts,
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