Designed for beginners, this course bridges foundational theories with actionable strategies, enabling learners to navigate the complexities of attracting and retaining customers in today's dynamic market. Participants will explore various acquisition channels, the crucial role of branding and data, and the science behind measuring and refining acquisition efforts. Through theoretical insights and real-world case studies, this course equips learners with the skills to craft effective acquisition strategies, leverage branding for market advantage, and utilize analytics for informed decision-making across different channels.

Fundamentals of Customer Acquisition Management

Fundamentals of Customer Acquisition Management
This course is part of AI-Powered Customer Success Specialization


Instructors: Vanesa Robles
Access provided by ExxonMobil
Gain insight into a topic and learn the fundamentals.
13 reviews
Beginner level
Recommended experience
2 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Explore customer acquisition fundamentals and their strategic importance in creating a relationship with their audiences.
Examine branding principles and their impact on customer engagement across the marketing funnel.
Analyze successful customer acquisition cases across industries.
Apply analytical tools to measure and enhance acquisition efforts.
Details to know

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Assessments
1 assignment
Taught in English
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Build your subject-matter expertise
This course is part of the AI-Powered Customer Success Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There is 1 module in this course
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