Communication and Leadership during a Public Health Crisis

Communication and Leadership during a Public Health Crisis

This course is part of Leadership for Public Health Crises Specialization

Instructor: Jessica Kruger, Ph.D., CHES

Access provided by SGCSRC

5,235 already enrolled

4 modules

Gain insight into a topic and learn the fundamentals.

65 reviews

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

65 reviews

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

7 assignments¹

AI Graded see disclaimer

Taught in English

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This course is part of the Leadership for Public Health Crises Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

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There are 4 modules in this course

As the world changes dramatically around us, leadership skills are necessary to help keep the population safe and healthy.

This module will focus on why it's important to build leadership skills in public health. As the world changes dramatically around us. Leadership skills are needed to help keep the population healthy.

What's included

4 videos4 readings1 assignment1 peer review2 discussion prompts

4 videosTotal 17 minutes

Introduction to Communication and Leadership during a Public Health Crisis2 minutes
Leadership8 minutes
Public Health Leadership4 minutes
Building a Leader4 minutes

4 readingsTotal 65 minutes

Qualities of a Leader10 minutes
Learning About Self: Leadership Skills for Public Health25 minutes
New Competencies for the Future15 minutes
Refining and Learning Skills15 minutes

1 assignmentTotal 30 minutes

Public Health Leadership: Test Your Knowledge30 minutes

1 peer reviewTotal 60 minutes

New Peer Review60 minutes

2 discussion promptsTotal 20 minutes

Leaders in Our Lives: Identifying a Leader 10 minutes
Qualities of a Public Health Leader10 minutes

Communication is key to help everyone on a team ensure they understand what is needed and strategies to achieve the final goal. As public health professionals, communication could mean the difference between promoting population health and hindering it. This module will cover important skills related to communication during a crisis.

What's included

1 video8 readings2 assignments1 peer review2 discussion prompts

1 videoTotal 5 minutes

Effective Communication5 minutes

8 readingsTotal 70 minutes

Effective Communication Basics10 minutes
Types of Communication10 minutes
Overview: Communication During a Crisis10 minutes
Successful Communication Tips 5 minutes
Common Communication Failures5 minutes
Communication in a Health Care Setting10 minutes
Communication in the Digital Age10 minutes
Avoiding Jargon10 minutes

2 assignmentsTotal 60 minutes

Communication Basics: Test Your Knowledge30 minutes
Communication with Teams: Test Your Knowledge30 minutes

1 peer reviewTotal 60 minutes

New Peer Review60 minutes

2 discussion promptsTotal 20 minutes

Summarize Communication Skills10 minutes
Crisis Communication: Successes and Failures10 minutes

Working with an interprofessional team is needed during a crisis. Everyone on a team plays a different but unique role depending on the type of crisis that is occurring. This module will discuss strategies to work in interprofessional teams.

What's included

1 video8 readings2 assignments2 discussion prompts

1 videoTotal 7 minutes

Interprofessional Teams7 minutes

8 readingsTotal 100 minutes

Interprofessional Teams and Teamwork10 minutes
Communication for Interprofessional Teams10 minutes
Common Barriers to Interprofessional Communication10 minutes
SBAR- Communication Model10 minutes
CUS- Communication Model10 minutes
Importance of Communication During a Public Health Crisis15 minutes
Managing a Teamwork During COVID25 minutes
Stages of a Crisis10 minutes

2 assignmentsTotal 60 minutes

Communication Best Practices: Test Your Knowledge30 minutes
Best Practices for Teams and Teamwork During a Crisis30 minutes

2 discussion promptsTotal 20 minutes

Interprofessional Teams and Teamwork10 minutes
Using Communication Models10 minutes

In working with teams or being a leader in public health, conflict may arise. It's important to be prepared to work with people and defuse the situation, especially during a public health crisis. This module will discuss strategies of conflict resolution and ways to work with others to achieve a common goal.