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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.5
stars
7,480 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

NF

Apr 14, 2023

this guide help me more to understand the basic of business analysis & process management I'm so glad to achieve the first step in this program thanks to my lecture all the best

MJ

Aug 26, 2024

This course is short and precise. The instructor explains well on how to build a flowchart on Lucidchart while explaining the importance of it in a business model to be successful.

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576 - 600 of 1,271 Reviews for Business Analysis & Process Management

By Antonio M S

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Oct 28, 2022

bellissimo

By Ceyhun C

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Jul 16, 2021

Very useful

By Yaseen M S

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Feb 1, 2026

Insightful

By Yacky C

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Aug 29, 2025

excellence

By MPHO M M

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Aug 12, 2025

GOOD START

By Fharis W

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Jul 15, 2025

Very Good!

By Hazem K

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Jun 26, 2025

Very clear

By Sohail I

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Jun 17, 2025

Experience

By Azizbek T

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Mar 17, 2025

Uzbekistan

By KOFFI A

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Mar 13, 2025

CERTIFICAT

By Xay M

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Jan 20, 2025

Mesmerized

By Shobhit N

•

Oct 22, 2024

IT IS GOOD

By Gursimran

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Sep 6, 2024

Great 👍🏻

By Jurijs R

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Sep 6, 2024

Very good!

By Anjali s

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May 15, 2024

EXCELLENCE

By Gurchint P S

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Apr 7, 2024

EXCELLENT.

By Adveteeya M

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Aug 29, 2023

Very good.

By Mindy R

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Aug 3, 2023

Very good!

By Seshachalam A

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Oct 29, 2022

Exemplary

By Adepoju A

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Sep 12, 2022

educative

By Nguyễn Đ L

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Apr 1, 2022

very good

By Latifa S A K

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Nov 3, 2021

very good

By Jerome L M

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Oct 23, 2020

Thank you!

By Md. R B

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May 11, 2026

Excellent

By Mashilo U

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Mar 9, 2026

Excellent