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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.5
stars
7,480 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

NF

Apr 14, 2023

this guide help me more to understand the basic of business analysis & process management I'm so glad to achieve the first step in this program thanks to my lecture all the best

MJ

Aug 26, 2024

This course is short and precise. The instructor explains well on how to build a flowchart on Lucidchart while explaining the importance of it in a business model to be successful.

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351 - 375 of 1,270 Reviews for Business Analysis & Process Management

By Georgette S

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Jan 21, 2026

Definitely recommend this.

By IMAD K

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Nov 5, 2025

it was a great experience!

By Deleted A

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Apr 4, 2025

Good knowledge of besiness

By Latoya M

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Oct 1, 2022

Very informative & quick.

By Tom-Aba

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Jul 7, 2021

Great Introductory Course

By Edwin A J

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Jul 19, 2025

Great and very satisfying

By BOYARAKESH B

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Jul 6, 2025

thanks for this opprutity

By An B T

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Jun 25, 2025

I find this course useful

By Jasmine J

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Nov 15, 2024

very nice, guided project

By Sonika T

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Sep 20, 2024

Thank you for this Course

By Vivian D A

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Sep 13, 2024

I love what I am learning

By Hy N

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Aug 7, 2024

very good for new learner

By Desire K

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Jul 26, 2024

Very Relevant and Helpful

By Kian k

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May 27, 2024

The best app in the world

By Thouda V

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Jan 22, 2024

I am improving my skills.

By Косымбаева Ш И

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Nov 17, 2022

Мне очень понравился курс

By Omkar G

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Dec 30, 2025

Excellent guided project

By Benjamin G

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Jun 11, 2025

verry good to understand

By Niranjan K

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Apr 23, 2025

Good learning experience

By Charvi G

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Jan 6, 2025

very new and informative

By Abdisamad I a

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Jun 21, 2024

it was amazing expreince

By Bishal T

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Apr 18, 2024

im in love with coursera

By Brian A

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Mar 1, 2024

It was a nice experience

By Abhishek B

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Oct 10, 2025

Thanks for the learning

By Dr. A O S

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Jul 17, 2025

Very interesting course