Back to Sales Training: Inbound Business Strategy
HubSpot Academy

Sales Training: Inbound Business Strategy

Welcome to the Inbound Certification course! This course will introduce you to inbound and provide you with a big picture view of everything you need for a successful inbound strategy. So, why inbound? Inbound is a fundamental shift in the way you do business. Instead of an interruption-based message where the marketer or salesperson had all the control, inbound is about empowering potential customers. Consumer’s buying behaviors have changed and will continue to change. That's the driving force behind inbound. What your customers want today is different than what they wanted 10 years ago. That means you need to change the way you market, sell, and service to match the way people actually want to shop and buy. So, wondering what to expect in this course? After an initial lesson on an introduction to the inbound fundamentals, the course consists of a set of lessons that follows the inbound methodology. The inbound methodology illustrates the four stages that make an inbound business. It reflects the entire inbound marketing, sales, services, and relationship process. The stages are Attract, Convert, Close, and Delight. Each lesson includes different tactics that you can apply to help you and your business grow better. You’ll also hear from HubSpot executives and leadership including: HubSpot’s Co-founders Brian Halligan & Dharmesh Shah. Chief People Officer, Katie Burke. VP of HubSpot Academy, Mark Kilens. VP of Marketing, Meghan Anderson. SVP of Product, Christopher O’Donnell. VP of Sales, Michelle Benfer. And VP of Customer Success, Alison Elworthy

Status: Service Level Agreement
Status: Sales Enablement
BeginnerCourse13 hours

Featured reviews

AM

5.0Reviewed Dec 11, 2022

This course is really above and beyond! A lot of useful insights, I just got it at the right time and place. Thanks!

RS

5.0Reviewed Feb 20, 2022

It was an amazing course , full with important and updated informations , Thank you so much for Coursera and Hubspot Academy , without forget our professor KYLE JESON . i'm so grateful

DF

5.0Reviewed Sep 3, 2019

Another excellent course provided by Coursera/Hubspot. Either or not you will be using the Hubspot software, this series of courses are a must!

ES

5.0Reviewed Jun 13, 2025

This one of the best courses I have done this year. The content is well delivered, clear and very consice.

KC

5.0Reviewed Aug 17, 2020

A very concise and engaging intro for inbound strategy

ER

5.0Reviewed Nov 18, 2020

Practical knowledge and advice that I've never found in a single location.

DR

5.0Reviewed Mar 21, 2019

This is such an amazing way of thinking about your customer. Love it!

SS

4.0Reviewed Oct 3, 2020

It took me quite some time to understand what this course was trying to accomplish. But after a while it hit me. Kudos to Hubspot Academy

All reviews

Showing: 20 of 22

Anhelina Moisova
5.0
Reviewed Dec 12, 2022
Pilar Reyes
1.0
Reviewed Jun 8, 2024
AASTHA GAURAHA
5.0
Reviewed Oct 22, 2020
William D Young
5.0
Reviewed Aug 30, 2025
Alvis Alexander Gonzalez Morales
5.0
Reviewed Jul 29, 2020
Dunia Carrion
5.0
Reviewed Sep 4, 2020
Rayen Saadaoui
5.0
Reviewed Feb 21, 2022
Dr Marcio Borlenghi Fasano
5.0
Reviewed Sep 4, 2019
Ernesto Sitoe
5.0
Reviewed Jun 14, 2025
SARA F. A
5.0
Reviewed Apr 4, 2020
Egbert Riley
5.0
Reviewed Nov 18, 2020
Dzmitry Razalyeu
5.0
Reviewed Mar 22, 2019
Eber Solorzano
5.0
Reviewed Aug 15, 2023
Kah-Ming Chai
5.0
Reviewed Aug 18, 2020
Itumeleng Modise
5.0
Reviewed Aug 13, 2020
Rajendrakumar Patil
5.0
Reviewed Apr 29, 2025
Sean Raniel Pascua Ibanez
5.0
Reviewed Jul 25, 2021
Marcelo Caracciolo
5.0
Reviewed Mar 9, 2023
Juan Diego Castaño Garzón
5.0
Reviewed Aug 3, 2020
Omayra Alcantara
5.0
Reviewed Sep 30, 2025