Coursera

Market Research Analyst Professional Certificate Professional Certificate

Coursera

Market Research Analyst Professional Certificate Professional Certificate

Digital Marketing Analytics and Campaign Strategy.

Build expertise in SEO, campaign analytics, CRM automation, and data visualization.

Access provided by PALC Dev

Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

4 months to complete
at 8 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

4 months to complete
at 8 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Launch and optimize multi-channel digital ad campaigns using Google Ads, Meta Ads, UTM tracking, and performance metrics like CPA and ROAS.

  • Apply SEO best practices and SEMRush to conduct page audits, build keyword lists, and measure improvements in search engine rankings over time.

  • Manage customer data and automate marketing workflows using HubSpot CRM, email sequencing tools, and funnel performance analysis techniques.

  • Analyze and visualize campaign performance data using pivot tables, Google Analytics 4, Tableau, and BI dashboards to guide strategic decisions.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

March 2026

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your career with in-demand skills

  • Receive professional-level training from Coursera
  • Demonstrate your technical proficiency
  • Earn an employer-recognized certificate from Coursera

Professional Certificate - 13 course series

What you'll learn

  • Build comprehensive campaign tracking systems using UTM parameters and analytics tools to measure performance across channels.

  • Create and schedule social media content with strategic hashtags while analyzing engagement metrics to optimize campaigns.

  • Design email marketing campaigns using platform templates and measure success through open rates and click-through metrics.

  • Conduct keyword research and analyze cost-per-click data to inform paid advertising strategies and budget allocation.

Skills you'll gain

Category: Keyword Research
Category: Digital Marketing
Category: Key Performance Indicators (KPIs)
Category: Social Media Strategy
Category: Digital Advertising
Category: Marketing Effectiveness
Category: Content Strategy
Category: Pay Per Click Advertising
Category: Marketing Channel
Category: Social Media
Category: Google Ads
Category: Performance Analysis
Category: Campaign Management
Category: Email Marketing
Category: Content Management
Category: Web Analytics
Category: Social Media Management
Category: Data Analysis
Category: Performance Metric
Category: Content Creation

What you'll learn

  • Launch multi-channel ad campaigns with proper tracking, budget allocation, and performance measurement across Google Ads and Meta.

  • Optimize Google Ads campaigns using Quality Score analysis, keyword research, and negative keyword implementation for improved ROI.

  • Analyze campaign performance data to calculate CPA, ROAS, and cost savings while presenting actionable budget reallocation recommendations.

  • Measure advertising effectiveness using brand lift surveys and control group analysis to quantify campaign impact on brand awareness.

Skills you'll gain

Category: Performance marketing
Category: Online Advertising
Category: Paid media
Category: Performance Analysis
Category: Google Ads
Category: Cost Benefit Analysis
Category: Marketing Effectiveness
Category: Marketing Budgets
Category: Media Buying
Category: Marketing Analytics
Category: Campaign Management
Category: Pay Per Click Advertising
Category: Advertising Campaigns
Category: Keyword Research
Category: Search Engine Marketing
Category: Digital Advertising
Category: Social Media Campaigns
Category: Survey Creation
Category: Budget Management
Category: Content Performance Analysis

What you'll learn

  • Design and deploy market research surveys using Google Forms to gather customer insights and validate product concepts.

  • Build and manage customer contact records in HubSpot CRM while tracking leads through sales qualification stages.

  • Create social media content schedules and respond to customer interactions using professional templates and tools.

  • Monitor brand mentions across social platforms and measure marketing effectiveness using quantitative metrics.

Skills you'll gain

Category: Analytics
Category: Social Media Marketing
Category: Market Analysis
Category: Brand Awareness
Category: Content Management
Category: Market Research
Category: Surveys
Category: Customer Data Management
Category: Marketing Effectiveness
Category: Customer Relationship Management
Category: Research Methodologies
Category: HubSpot CRM
Category: Customer Insights
Category: Marketing
Category: Marketing Automation
Category: Customer Communications Management
Category: Customer Retention
Category: Customer Acquisition Management
Category: Social Media Management
Category: Customer Engagement

What you'll learn

  • Create social media graphics that meet platform specifications and align with brand guidelines using industry-standard design tools.

  • Conduct on-page SEO audits using professional tools to identify technical issues and optimization opportunities for digital content.

  • Apply buyer journey frameworks to classify and organize content assets, ensuring marketing materials guide customers effectively.

  • Verify brand asset usage across digital platforms by applying official brand guidelines and documenting compliance for team review.

Skills you'll gain

Category: Marketing Design
Category: Social Media Content
Category: Content Creation
Category: Sales Process
Category: Auditing
Category: Style Guides
Category: Digital Content
Category: Web Analytics and SEO
Category: Content Marketing
Category: Social Media Marketing
Category: Marketing Materials
Category: Graphic Design
Category: Branding
Category: Report Writing
Category: Content Strategy
Category: Search Engine Optimization
Category: Content Management
Category: Brand Management

What you'll learn

  • Apply SEO techniques to write, optimize, and publish web content that ranks in search engines and engages target audiences.

  • Audit websites using SEMRush to identify and fix on-page SEO issues like meta tags, headings, and accessibility elements.

  • Analyze performance metrics in Google Analytics 4 to evaluate content effectiveness and guide data-driven optimization decisions.

  • Create and distribute short-form video content for social media while tracking engagement metrics to improve performance.

Skills you'll gain

Category: Copywriting
Category: Video Production
Category: Content Performance Analysis
Category: Performance Improvement
Category: Key Performance Indicators (KPIs)
Category: Campaign Management
Category: Digital Marketing
Category: Search Engine Optimization
Category: Web Content
Category: Content Management Systems
Category: Performance Analysis
Category: Web Analytics and SEO
Category: Web Content Accessibility Guidelines
Category: Social Media Content
Category: Keyword Research
Category: Content Creation
Category: Digital Content
Category: Web Analytics
Category: Blogs
Category: Digital Publishing

What you'll learn

  • Build and test multi-step automated email sequences using marketing automation tools with personalized content and scheduled delivery.

  • Analyze campaign performance metrics against industry benchmarks and calculate conversion rates to identify optimization opportunities.

  • Manage lead data in CRM systems by importing contacts, updating lifecycle stages, and creating follow-up tasks for sales teams.

  • Audit marketing assets for brand compliance using style guides and score adherence to visual standards across digital channels.

Skills you'll gain

Category: Marketing Analytics
Category: HubSpot CRM
Category: Customer Relationship Management
Category: Style Guides
Category: Email Marketing
Category: Marketing Operations
Category: Lead Generation
Category: Campaign Management
Category: Marketing Effectiveness
Category: Benchmarking
Category: Email Automation
Category: Compliance Auditing
Category: Analytics
Category: Brand Management
Category: Marketing Automation
Category: Performance Analysis
Category: Marketo
Category: Data Import/Export

What you'll learn

  • Create and manage project task cards in Trello using due dates, checklists, and key project management acronyms.

  • Apply the SMART framework to set measurable marketing goals and write concise internal updates for your team.

  • Share and manage documents in cloud-based collaboration tools by assigning correct permission roles and verifying access.

  • Define core marketing concepts and apply a SWOT analysis to evaluate a product's strategic position in the market.

Skills you'll gain

Category: Document Management
Category: Marketing Analytics
Category: Goal Setting
Category: Collaborative Software
Category: Competitive Analysis
Category: Business Communication
Category: Project Management
Category: Target Audience
Category: User Accounts
Category: Marketing Strategy and Techniques
Category: Marketing Planning
Category: Smart Goals
Category: Digital Marketing
Category: Marketing
Category: Project Management Life Cycle
Category: Project Documentation
Category: File Management
Category: Internal Communications
Category: Value Propositions

What you'll learn

  • Schedule and manage a data-tagged weekly content calendar using social media tools, then analyze performance metrics to optimize future posts.

  • Build audience personas from behavioral and demographic data, and evaluate how persona-based content performs to refine your content strategy.

  • Monitor customer interactions across digital channels, document them in a CRM with sentiment tags, and meet service-level response standards.

  • Apply sentiment analysis to classify and trend customer feedback, then synthesize findings into clear, stakeholder-ready insights for your team.

Skills you'll gain

Category: Marketing Communications
Category: Performance Analysis
Category: Social Media Campaigns
Category: Customer Insights
Category: Market Data
Category: Customer Relationship Management (CRM) Software
Category: Customer Relationship Management
Category: Calendar Management
Category: Digital Marketing
Category: Content Development and Management
Category: Social Media Strategy
Category: Social Media Content
Category: Social Media Marketing
Category: Social Media Management
Category: Target Audience
Category: Content Strategy
Category: Web Analytics
Category: Persona Development
Category: Analytics
Category: Scheduling

What you'll learn

  • Build a data-backed omni-channel marketing plan using SWOT analysis, personas, and KPIs.

  • Design and deploy audience surveys, then analyze demographic data to surface key insights.

  • Organize marketing campaigns with visual project management tools and sprint retrospectives.

  • Set KPI targets, monitor mid-quarter performance, and develop data-supported action plans.

Skills you'll gain

Category: Data Analysis
Category: Key Performance Indicators (KPIs)
Category: Cross-Channel Marketing
Category: Marketing Analytics
Category: Strategic Marketing
Category: Marketing Strategy and Techniques
Category: Marketing Operations
Category: Workflow Management
Category: Analytical Skills
Category: Marketing Planning
Category: Performance Measurement
Category: Data Visualization
Category: Sprint Retrospectives
Category: Market Analysis
Category: Marketing Strategies
Category: Marketing Effectiveness
Category: Persona Development
Category: Market Research
Category: Business Analysis
Category: Marketing

What you'll learn

  • Calculate mean, median, and mode to interpret marketing data.

  • Build Excel pivot tables and track KPIs in shared documents.

  • Pull and document web traffic metrics using analytics platforms.

  • Create charts in Tableau or Power BI to visualize campaign results.

Skills you'll gain

Category: Key Performance Indicators (KPIs)
Category: Data Visualization Software
Category: Google Analytics
Category: Data Analysis
Category: Data Management
Category: Statistics
Category: Market Intelligence
Category: Microsoft Excel
Category: Power BI
Category: Market Analysis
Category: Marketing Analytics
Category: Market Research
Category: Tableau Software
Category: Data Visualization
Category: Data Collection
Category: Pivot Tables And Charts
Category: Web Analytics
Category: Marketing
Category: Business Intelligence
Category: Dashboard

What you'll learn

  • Build interactive dashboards connecting GA4, CRM, and ad platforms.

  • Analyze conversion funnels to pinpoint drop-offs and hypothesize fixes.

  • Configure event tracking and evaluate marketing channel performance.

  • Visualize campaign trends and communicate insights to stakeholders.

Skills you'll gain

Category: Spreadsheet Software
Category: Dashboard
Category: Interactive Data Visualization
Category: Content Performance Analysis
Category: Marketing Channel
Category: Pivot Tables And Charts
Category: Trend Analysis
Category: Analytical Skills
Category: Google Analytics
Category: Data Science
Category: Analysis
Category: Business Marketing
Category: Data Management
Category: Marketing Analytics
Category: Marketing Effectiveness
Category: Marketing Planning
Category: Web Analytics
Category: Performance Analysis
Category: Data Modeling
Category: Campaign Management

What you'll learn

  • Build a compelling marketing portfolio that demonstrates campaign tracking, SEO optimization, and performance analysis capabilities.

  • Master interview strategies and professional positioning to showcase your data-driven marketing skills to potential employers.

  • Develop strategic job search tactics, networking approaches, and salary negotiation skills for entry-level marketing roles.

Skills you'll gain

Category: LinkedIn
Category: Marketing Strategies
Category: Email Marketing
Category: Digital Marketing
Category: Professional Networking
Category: Google Analytics
Category: Marketing Effectiveness
Category: Marketing Automation
Category: Social Media Management
Category: Marketing Planning
Category: Data Presentation
Category: Search Engine Optimization
Category: Google Ads
Category: Marketing
Category: Campaign Management
Category: Strategic Marketing
Category: Pay Per Click Advertising
Category: Marketing Analytics

What you'll learn

  • Build omni-channel marketing campaigns integrating SEO, social media, email automation, and paid ads for B2B SaaS customer acquisition success.

  • Create executive-ready presentations with ROI analysis and strategic recommendations that demonstrate marketing's business impact.

  • Develop portfolio-quality campaign documentation showcasing professional marketing competencies valued by technology employers.

Skills you'll gain

Category: Marketing Strategies
Category: Business Strategy
Category: Campaign Management
Category: Business Communication
Category: Marketing Automation
Category: Quality Assurance
Category: Search Engine Optimization
Category: Analytics
Category: Content Marketing
Category: Social Media Strategy
Category: Business Marketing
Category: Content Performance Analysis
Category: Project Management
Category: Professional Development
Category: Cross-Channel Marketing
Category: Social Media Campaigns
Category: Paid media
Category: Data Analysis
Category: Social Media Marketing
Category: Email Marketing

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Professionals from the Industry
272 Courses 41,323 learners

Offered by

Coursera

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

¹Career improvement (i.e. promotion, raise) based on Coursera learner outcome survey responses, United States, 2021.