This course examines how modern digital marketing integrates technology, creativity, and analytics to shape discovery, competition, and customer experience across digital and physical channels. Through a progression from foundational strategy to content, ecosystem integration, and artificial intelligence, the course explores how brands build trust, deliver value, and drive measurable growth in the contemporary digital marketplace.

Digital Marketing: Customer

Digital Marketing: Customer
This course is part of Digital Marketing Specialization

Instructor: Nathan Yang
Access provided by Transport and Telecommunication Institute
141,567 already enrolled
4,822 reviews
Recommended experience
What you'll learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you'll gain
- AI Personalization
- Marketing Analytics
- MarTech
- Customer Engagement
- Content Strategy
- Data Collection
- Data Analysis
- Search Engine Optimization
- Customer experience strategy (CX)
- Digital Advertising
- Consumer Behaviour
- Web Analytics
- Data Visualization
- Social Media Content
- Content Creation
- Marketing Strategies
- Analytics
- Cross-Channel Marketing
- Digital Marketing
Tools you'll learn
Details to know

Add to your LinkedIn profile
See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 4 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Build toward a degree
This course is part of the following degree program(s) offered by University of Illinois Urbana-Champaign. If you are admitted and enroll, your completed coursework may count toward your degree learning and your progress can transfer with you.¹
Instructor

Offered by
Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.
Learner reviews
- 5 stars
67.10%
- 4 stars
24.10%
- 3 stars
6.34%
- 2 stars
1.45%
- 1 star
0.99%
Showing 3 of 4822
Reviewed on Sep 10, 2015
Have an great overall understanding about Digital marketing, Marketing Geek and useful Digital Analytic tools. With this worth information, I can make my online business plan more effectively
Reviewed on Jan 30, 2016
Excellent information and presented in an easy-to-understand format. My only reason for not giving this course five stars was how many examples and details were out of date and not current to today.
Reviewed on Feb 29, 2016
I really enjoyed this course. I liked the professor's teaching style as well as the materials the course provided. All the knowledge I've got from the course helps me when I do research online.
Explore more from Business

Digital Marketing Institute

Simplilearn
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.



