This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking.



Professional Skills for International Business
This course is part of International Business Essentials Specialization

Instructor: David James
Access provided by Transport and Telecommunication Institute
46,326 already enrolled
(988 reviews)
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There are 4 modules in this course
In week one we will look at workplace relationships and communication, including making a positive first impression, collaborative stakeholder relationships, verbal and non-verbal communication, and how technology can impact on these areas.
What's included
16 videos18 readings1 assignment2 discussion prompts
This week will introduce you to the concept of role models in the workplace, from what is involved in being a role model, to aligning professional behaviours and workplace culture. You will also be introduced to example of best practice role models at all levels of an organisation, and have the opportunity to reflect on your own professional behaviours and potential.
What's included
6 videos7 readings1 peer review1 discussion prompt
In this week we will be looking at a range of time management techniques, and how they can be applied. This week will also share ideas about how to prioritize and delegate tasks, including delegating upwards.
What's included
13 videos10 readings1 assignment1 discussion prompt
Week four will explore networking where you will have the opportunity to reflect on your personal brand, and how social networks can help in professional networking.
What's included
13 videos10 readings1 peer review1 discussion prompt
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Reviewed on Aug 20, 2017
This course helped me to act more like a leader and I immediately saw results, as my manager entrusted me with more responsibility.
Reviewed on Sep 24, 2023
Glad to have participated in the course! thanks for the time dedicated to putting together the course and the knowledge transferred. Bravo, bravo!
Reviewed on Oct 26, 2019
Wonderful course. Received access to it through financial aid and spent many hours really learning the content and found every minute worthwhile.
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