Chris Croft Training

Negotiating in the Age of AI Specialization

Chris Croft Training

Negotiating in the Age of AI Specialization

Negotiation in the age of AI.

Master negotiation strategies and use AI to get the best deal possible

Keith Thomson
Chris Croft

Instructors: Keith Thomson

Access provided by INEFOP - Instituto Nacional de Empleo y Formación Profesional de Uruguay

Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • How to maximise profits using customer focused pricing strategies, mindful cost cutting, and ethical negotiation

  • Reach win-win deals which incorporate AI technology into the negotiation process at all stages from pricing to trading to closing.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

June 2026

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Chris Croft Training

Specialization - 4 course series

Negotiation Applied: Practical at Work Negotiating

Negotiation Applied: Practical at Work Negotiating

Course 1, 17 hours

What you'll learn

  • Core negotiation skills: walk-away points, opening offers & tradeables. Applied across real examples like salary, procurement, buying & selling.

  • Confidence & strategy: handle difficult conversations, counter common tactics, overcome hesitation, & achieve better, win-win outcomes.

Skills you'll gain

Category: Sales Prospecting
Category: Solution Selling
Category: Conflict Management
Category: Contract Management
Category: Enterprise Sales
Category: Contract Negotiation
Category: Interviewing Skills
Category: Selling Techniques
Category: Sales Management
Category: B2B Sales
Category: Closing (Sales)
Category: Sales
Category: Sales Process
Category: Cross Selling
Category: Communication
Category: Negotiation
Category: Price Negotiation
Category: Procurement
Category: General Sales Practices
Category: Consultative Selling

What you'll learn

  • How to massively increasing your profit overnight by maximising your price

  • Discover how to sell and negotiate without eroding your margins

  • Overcome concerns about losing business or seeming expensive

Skills you'll gain

Category: Customer Retention
Category: Price Negotiation
Category: Negotiation
Category: Profit and Loss (P&L) Management
Category: Consumer Behaviour
Category: Revenue Management
Category: Marketing Psychology
Category: Small Business Accounting
Category: Growth Strategies
Category: Sales Strategy
Category: Entrepreneurship
Category: Upselling
Category: Market Dynamics
Category: Strategic Marketing
Category: Finance
Category: Brand Loyalty
Category: Cost Accounting
Category: Leadership and Management
Category: Operating Cost
Category: Gross Profit
Negotiation Skills Using AI

Negotiation Skills Using AI

Course 3, 12 hours

What you'll learn

  • Learn a practical step-by-step negotiation process for buyers, sellers, managers, and teams.

  • Use AI tools to prepare deals, research markets, plan tactics, and negotiate better outcomes.

Skills you'll gain

Category: AI literacy
Category: Artificial Intelligence
Category: AI Integrations
Category: Price Negotiation
Category: Generative AI
Category: Artificial Intelligence and Machine Learning (AI/ML)
Category: Closing (Sales)
Category: Sales
Category: Rapport Building
Category: AI powered creativity
Category: Competitive Intelligence
Category: AI Personalization
Category: Negotiation
Category: Consultative Selling
Category: AI Product Strategy
Category: Direct Selling
Category: AI Workflows
Category: Selling Techniques
Category: Responsible AI
Category: AI Enablement
Ethics of Negotiation and AI

Ethics of Negotiation and AI

Course 4, 11 hours

What you'll learn

  • Understand the core ethical principles behind negotiation, decision-making, and responsible AI use in business.

  • Apply practical frameworks to evaluate risks, improve governance, and work effectively with increasingly advanced AI systems.

Skills you'll gain

Category: Business Ethics
Category: AI powered creativity
Category: AI Integrations
Category: Negotiation
Category: AI Enablement
Category: Price Negotiation
Category: AI Workflows
Category: AI Product Strategy
Category: Data Ethics
Category: Contract Negotiation
Category: AI Security
Category: Human Resource Management
Category: Governance Risk Management and Compliance
Category: Human Resources Software
Category: AI Personalization
Category: Human Resource Policies
Category: Responsible AI
Category: AI Orchestration
Category: Governance
Category: AI literacy

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Keith Thomson
Chris Croft Training
1 Course3 learners

Offered by

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."