Packt

The Complete Certified Salesforce Administrator Guide Specialization

Packt

The Complete Certified Salesforce Administrator Guide Specialization

Master Salesforce Admin Skills & Projects.

Learn to customize Salesforce, automate processes, manage security, and prepare for certification.

Access provided by EY

Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Gain in-depth knowledge of Salesforce CRM tools and their applications in business.

  • Learn how to create and customize objects, fields, and applications in Salesforce.

  • Master Salesforce automation tools like workflows, approval processes, and Process Builder.

  • Develop skills to configure security settings, user access, and permissions in Salesforce.

Details to know

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Taught in English
Recently updated!

April 2026

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Specialization - 3 course series

Salesforce Essentials and Core Concepts

Salesforce Essentials and Core Concepts

Course 1, 10 hours

What you'll learn

  • Learn to set up and navigate Salesforce, understanding its architecture and key features.

  • Create and manage custom objects and fields to tailor Salesforce to business needs.

  • Master the use of validation rules and formula fields to ensure data integrity.

  • Build complex relationships between objects, including one-to-many and many-to-many relationships.

Skills you'll gain

Category: Cloud Computing
Category: Salesforce Development
Category: Customer Relationship Management
Category: Data Integrity
Category: Salesforce
Category: Object-Relational Mapping
Category: System Configuration
Category: Automation
Category: Customer Relationship Management (CRM) Software
Category: Application Design
Category: Cloud Computing Architecture
Category: Relationship Management
Category: Data Validation
Data Management, Security, and Permissions

Data Management, Security, and Permissions

Course 2, 8 hours

What you'll learn

  • Master data import/export techniques using Data Loader and Data Import Wizard in Salesforce.

  • Learn to configure sharing settings, profiles, and permission sets for controlled data access.

  • Explore record-level, object-level, and field-level security settings to ensure data integrity.

  • Set up and manage role hierarchies, sharing rules, and manual sharing to control data visibility.

Skills you'll gain

Category: Authorization (Computing)
Category: User Accounts
Category: Salesforce
Category: Data Sharing
Category: Data Import/Export
Category: Role-Based Access Control (RBAC)
Category: Data Access
Category: Security Controls
Category: Data Security
Category: Data Management
Category: Customer Relationship Management (CRM) Software
Category: Identity and Access Management
Category: Data Integrity
Category: User Provisioning
Category: Data Migration
Automation, Reporting, and Certification Preparation

Automation, Reporting, and Certification Preparation

Course 3, 19 hours

What you'll learn

  • Automate business processes using Salesforce workflows, approval processes, and process builders.

  • Create and manage custom reports and dashboards to analyze data effectively.

  • Integrate and utilize third-party apps from Salesforce AppExchange.

  • Prepare for the Salesforce Admin certification exam with practical insights and mock questions.

Skills you'll gain

Category: Business Reporting
Category: Automation
Category: Salesforce Development
Category: Data Entry
Category: Customer Relationship Management
Category: Salesforce
Category: Report Writing
Category: Dashboard
Category: Workflow Management
Category: Business Process Automation
Category: Records Management
Category: Application Deployment
Category: Administration

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Instructor

Packt - Course Instructors
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