By the end of this course, learners will be able to define quality concepts, analyze quality costs, evaluate philosophies of pioneers like Deming, Juran, and Crosby, apply TQM principles, and implement customer-focused strategies. They will also be equipped to design quality councils, foster employee involvement, build supplier partnerships, and use statistical tools for continuous improvement.
Mastering TQM: Apply, Evaluate & Improve Quality Systems
Mastering TQM: Apply, Evaluate & Improve Quality Systems
This course is part of TQM Excellence: Lean Six Sigma & Quality Systems Specialization
Instructor: EDUCBA
Access provided by Xavier School of Management, XLRI
1,787 already enrolled
Gain insight into a topic and learn the fundamentals.
36 reviews
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Define quality concepts, analyze quality costs, and evaluate TQM philosophies.
Apply TQM principles, customer-focused strategies, and statistical tools.
Design councils, foster employee involvement, and build supplier partnerships.
Skills you'll gain
- Customer experience improvement
- Continuous Improvement Process
- Quality Control
- Quality Management
- Service Improvement
- Supplier Management
- Supplier Quality Management
- Product Quality (QA/QC)
- Drive Engagement
- Supplier Relationship Management
- Kaizen Methodology
- Quality Monitoring
- Quality Assessment
- Quality Assurance and Control
- Quality Assurance
- Quality Management Systems
- Lean Manufacturing
- Continuous Quality Improvement (CQI)
- Quality Improvement
- Employee Engagement
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in English
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This course is part of the TQM Excellence: Lean Six Sigma & Quality Systems Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
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Showing 3 of 36
SJ
Reviewed on Nov 22, 2025
Phenomenal curriculum. It covers every aspect of TQM, from foundational application to advanced continuous improvement strategies and evaluation.
PM
Reviewed on Nov 1, 2025
Comprehensive and easy to grasp—this course simplifies complex quality management ideas beautifully.
BB
Reviewed on Nov 21, 2025
The course content was structured perfectly, moving from the fundamentals of TQM to advanced evaluation and improvement techniques.
