In this module, learners build the language needed to talk about jobs, companies, and business locations. They will practice describing job responsibilities, explaining what a company does, and discussing company history and business identity. The module strengthens learners’ ability to present professional information clearly and effectively in networking situations.

This module introduces the basics of writing professional emails in English. Learners will study email structure, subject lines, greetings, closings, tone, formality, and directness. They will practice writing short business emails that are clear, polite, and appropriate for different professional contexts.

In this module, learners focus on professional telephone communication. They will practice beginning and ending calls, arranging meetings, and leaving clear messages. The module helps learners build confidence using polite, clear, and effective language for business interactions on the phone.

In this module, learners apply their email skills to arranging and managing meetings in writing. They will practice writing invitations, replying to invitations, making changes to plans, and sending follow-up messages. Learners will also explore the differences between professional emails and shorter text-based communication.