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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.5
stars
7,226 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

SD

Sep 13, 2020

Could have used some more detail about the tasks going into the flowchart exercise. Also, it was difficult to see the instructor's LucidChart diagram due to low resolution.Otherwise, a nice exercise.

FA

Oct 20, 2024

I am super excited after completing this course which drove me in the right direction and supported me in understanding the fundamental knowledge of Business Analysis.

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By Mary R P

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Sep 1, 2025

good

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Aug 30, 2025

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Jul 11, 2025

good

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Jul 10, 2025

Nice

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Jun 7, 2025

Best

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Apr 20, 2025

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Apr 16, 2025

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Mar 30, 2025

Nice

By Kevin Y H Z

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Mar 13, 2025

+100

By Ronario P M

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Mar 8, 2025

Good

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Mar 7, 2025

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Feb 28, 2025

good

By Engineer C A A

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Feb 16, 2025

رائع

By Tv L

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Feb 14, 2025

Good

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Feb 9, 2025

Good

By Dương N H

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Feb 8, 2025

ok \

By Saleema K

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Jan 29, 2025

Good

By PRANITA S

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Dec 27, 2024

good

By SPANDAN S

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Dec 11, 2024

good