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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.5
stars
7,226 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. Weโ€™re currently working on providing the same experience in other regions....

Top reviews

SD

Sep 13, 2020

Could have used some more detail about the tasks going into the flowchart exercise. Also, it was difficult to see the instructor's LucidChart diagram due to low resolution.Otherwise, a nice exercise.

FA

Oct 20, 2024

I am super excited after completing this course which drove me in the right direction and supported me in understanding the fundamental knowledge of Business Analysis.

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201 - 225 of 1,217 Reviews for Business Analysis & Process Management

By Entia W

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Mar 26, 2024

I would really recommend Coursera in all business aspects.

By 24MBA075 D

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Nov 4, 2024

survey is very long and time consuming for working people

By Axum

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Aug 23, 2024

Great experience learning this, developed a new skillset.

By angel d g m

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Feb 10, 2024

good information to increase knowledge of business models

By Einstein M

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Sep 15, 2025

practical hands on approach to business process analysis

By Tanmay K

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Feb 11, 2025

Teaching was very nice and happy to complete this course

By Erik s

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Sep 15, 2024

Sangat bermanfaat dan saya akan belajar lebih baik lagi

By Yomade A

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Aug 12, 2024

Great knowledge to grasp for everyone in the work place

By Alhassan M K

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Jul 21, 2024

I enjoy my lessons a lot and learnt news things as well

By Aeron S

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Dec 8, 2023

Super easy to access and i learned a lot to this course

By Rhythmi R S

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May 20, 2021

Very nice course.I understood the concepts really well.

By Prakash B M

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Aug 29, 2024

Excellent project... Thanks for your valuable guidence

By Iustina G

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Jan 21, 2024

wasn't easy for me, but it was excellent for knowledge

By DIKSHA N

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Jul 29, 2023

Commendable theory, great study material, go for it!

By Pradeep J

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Mar 29, 2022

Easy to follow. Instructor provided good case studies.

By Evelina B

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Dec 9, 2024

Everything explained step by step, easy to understand

By Syifa K

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Jul 10, 2024

Thank you for the learning, material, and study case.

By Villalobos V

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May 10, 2024

Lot's of great information in a short period of time.

By Aradhana M

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Jul 24, 2024

A great insights to new tools and business analytics

By PAUL A S

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Jun 24, 2024

GLAD TO HAVE GOTTEN THIS CERTIFICATE IN FLYING COLOR

By Fatima A

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Jan 25, 2024

It was good ๐Ÿ’ฏ and fun I improve my business mind ๐Ÿ˜‰

By kofi k o

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Nov 21, 2022

The lesson was simple, understandable and iteractive

By V K

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Nov 10, 2025

Excellent course with very good learning experience

By Sophia K

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Mar 13, 2024

Easy to follow guided project, even for the layman!

By Sudhansu P

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Jul 3, 2021

It was awesome to furnish my knowledge and skills.