Communicate UX Research with Empathy Maps in Miro

Offered By
Coursera Project Network
In this Guided Project, you will:

Understand the purpose of User Experience (UX) research and its role in design.

Understand the role empathy mapping plays in understanding the User Experience (UX).

Analyze User Experience research and develop an empathy map that accurately communicates the data to an audience.

Clock2 hours
BeginnerBeginner
CloudNo download needed
VideoSplit-screen video
Comment DotsEnglish
LaptopDesktop only

By the end of this project, you will be able to leverage applied empathy to interpret User Experience research so that it can be effectively communicated within an empathy map visualization. To do this, you will gain hands-on experience applying design thinking, empathy, and context from User Experience research to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Skills you will develop

User Experience Design (UXD)User Experience ResearchCommunicating about DataInsight MiningUser Centered Design (UCD)

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Review the purpose of User Experience (UX) research.

  2. Consider the benefits of visualizing User Experience research.

  3. Walk through the User Experience (UX) and how empathy mapping supports User Centered Design.

  4. Explore the templates and tools available in Miro, create a new board, and install an Empathy Map in Miro.

  5. Leverage User Experience research to create an empathy map.

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Frequently asked questions

Frequently Asked Questions

More questions? Visit the Learner Help Center.